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Service Desk Associate Jobs in Madison, AL (NOW HIRING)

Patient Service/Front Desk Coordinator

Decatur, AL

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Patient Service/Front Desk Coordinator

Decatur, AL · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

IT Technical Specialist Intern

Huntsville, AL · On-site

$14.75 - $19.75/hr

You'll build skills in hardware setup, troubleshooting, and service desk processes while ... Working toward an Associate's or Bachelor's degree in Information Technology, Computer Science, or ...

Front Desk Supervisor

Huntsville, AL · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accountable for guest satisfaction by ensuring service standards are met and guests' needs and ... associates. * Evaluates staff performance and coaches to ensure standards are met. * Works in ...

Front Desk Supervisor

Huntsville, AL · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accountable for guest satisfaction by ensuring service standards are met and guests' needs and ... associates. * Evaluates staff performance and coaches to ensure standards are met. * Works in ...

Front Desk Supervisor

Huntsville, AL · On-site

$16.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accountable for guest satisfaction by ensuring service standards are met and guests' needs and ... associates. * Evaluates staff performance and coaches to ensure standards are met. * Works in ...

Front Desk / Receptionist

Huntsville, AL

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that ... equivalent; associate degree preferred. * 1+ years of receptionist, customer service ...

General Sales & Service Tech

Athens, AL

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

General Sales & Service Tech

Huntsville, AL · On-site

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

General Sales & Service Tech

Decatur, AL · On-site

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

General Sales & Service Tech

Decatur, AL · On-site

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

General Sales & Service Tech

Huntsville, AL

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

General Sales & Service Tech

Athens, AL · On-site

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Front Desk / Receptionist Jobs

Huntsville, AL · On-site

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Receptionist serves as the first point of contact for visitors, clients, and ... equivalent; associate degree preferred. * 1+ years of receptionist, customer service ...

New

Client Service Associate

Huntsville, AL · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Service Associate Huntsville, AL Waverly Advisors' primary goal is to serve our clients, one ... Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift 15 pounds ...

Help Desk Technician

Athens, AL · On-site

$17 - $22.75/hr

Create self-service materials to empower end-users to resolve common issues independently * Assist ... Associate's or Bachelor's Degree in technology-related field * Work experience in a higher ...

Client Service Associate

Huntsville, AL

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Service Associate is an essential part of the Waverly Advisors team, regularly serving ... Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift 15 pounds ...

Showing results 41-60

Service Desk Associate information

See Madison, AL salary details

$7

$18

$34

How much do service desk associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service desk associate in Madison, AL is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $21.35 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Madison, AL?

The most popular types of Service Desk jobs in Madison, AL are:

What are popular job titles related to Service Desk Associate jobs in Madison, AL?

For Service Desk Associate jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Madison, AL look for?

The top searched job categories for Service Desk Associate jobs in Madison, AL are:

What cities near Madison, AL are hiring for Service Desk Associate jobs?

Cities near Madison, AL with the most Service Desk Associate job openings:

Infographic showing various Service Desk Associate job openings in Madison, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,776 per year, or $18.2 per hour.

Full-time

Re-posted 2 days ago


Job description

GRIFFIN Recruiters
Job Openings >> CSR Desk Position
CSR Desk Position
Summary
Title: CSR Desk Position ID: 1365 Location: Huntsville, AL
More about this job >
Description
CSR Desk Position
  • Previous CSR Experience Required
  • Good Communication Skills are Essential
  • Proficient Computer Skills and Softwares
  • Excellent Documentation & Verbal Skills 
  • Must be able to Work Alone & as a Team Player
  • Must be able to Meet Company Goals, Policies & Regulations
  • Office Hours: 8am to 5pm 
  • Requires: High School Diploma or GED
  • Requires: Background Check
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About Griffin & Associates P.C.

Sourced by ZipRecruiter

Griffin & Associates serves individuals and Privately held Businesses for all their tax, Business advisory, and Financial Planning service needs. As our clients’ most trusted advisor, We always serve our Clients’ best interests with utmost Integrity and Objectivity.

Industry

Accounting services

Company size

11 - 50 Employees

Headquarters location

Norcross, GA, US

Year founded

1982