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Service Desk Associate Jobs in Madison, AL (NOW HIRING)

Workout Anytime

Front Desk Full Time

Athens, AL · On-site

$12 - $15/hr

Paid training and development in customer service, fitness operations, and sales * Career growth opportunities in personal training, sales, or management roles * Free or discounted gym membership ...

Ross Stores

Retail Associate

Decatur, AL · On-site

$13.75 - $15.75/hr

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Automated System Design

Field Service Engineer

Madison, AL · On-site

$45K - $65K/yr

... Desk Commissioning Team. This individual is responsible for managing access control and video ... Who We Are ASD ® is committed to providing our AASDIs, customers, vendors, and associates with the ...

Bart & Associates

Front Desk / Receptionist

Huntsville, AL · On-site

$14.25 - $18.25/hr

Apply Description Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values ... equivalent; associate degree preferred. * 1+ years of receptionist, customer service ...

Bart & Associates

Front Desk / Receptionist

Huntsville, AL · On-site

$14 - $18/hr

Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that we live by ... equivalent; associate degree preferred. * 1+ years of receptionist, customer service ...

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Service Desk Associate information

See Madison, AL salary details

$7

$18

$34

How much do service desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service desk associate in Madison, AL is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $21.35 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Madison, AL?

The most popular types of Service Desk jobs in Madison, AL are:

What are popular job titles related to Service Desk Associate jobs in Madison, AL?

For Service Desk Associate jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Madison, AL look for?

The top searched job categories for Service Desk Associate jobs in Madison, AL are:

What cities near Madison, AL are hiring for Service Desk Associate jobs?

Cities near Madison, AL with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Madison, AL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,776 per year, or $18.2 per hour.

Front Desk Full Time

Workout Anytime

Athens, AL • On-site

$12 - $15/hr

Part-time

Medical, Dental, Vision

Re-posted 10 days ago

Key responsibilities

  • Greet and direct members, guests, and staff as they enter the gym.

  • Check members and guests into the gym using proper procedures and provide tours to new guests.

  • Assist with registration of all guests and answer questions about membership options.

Workout Anytime rating

6.1

Company rating: 6.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

37th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Training & development

Position Overview
The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location.
Hours: 1:00pm to 10:00pm
We Offer
  • Performance bonuses and incentive programs for meeting membership or service goals
  • Health and wellness benefits (medical, dental, vision)
  • Employee discounts on retail, supplements, and fitness classes
  • Flexible scheduling to fit school, fitness, or personal commitments
  • Paid training and development in customer service, fitness operations, and sales
  • Career growth opportunities in personal training, sales, or management roles
  • Free or discounted gym membership (extendable to family/friends)
  • Team recognition, contests, and rewards for top performance

Responsibilities
  • Enthusiastically greets each member and guest promptly
  • Personally checks each member into the gym using the proper check-in procedures
  • Register all guests in the gym using proper registration procedures
  • Provides new guests with a tour of the gym and helps answer questions about current membership options

What You'll Need to Succeed:
  • No degree or previous experience is required.
  • Dependable with a passion for health and wellness.

About Workout Anytime
Workout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
  • Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
  • Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
  • Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.

Hiring Process
A human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
Compensation: $12.00 - $15.00 per hour
ABOUT WORKOUT ANYTIME:
Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
  • Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
  • Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
  • Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
  • Think Big
  • Keep It Simple
  • Do It With Integrity

What Workout Anytime employees say

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