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Service Desk Associate Jobs in Longview, WA (NOW HIRING)

McMenamins

Sand Trap Line Cook

OR · On-site

$16 - $20/hr

... desk attendants to sales associates, from server to manager and many other continuing stories ... Enjoy working in a busy customer service-oriented environment Community * Resurrection of historic ...

McMenamins

Sand Trap Bars Assistant Manager (AM)

OR · On-site

... desk attendants to sales associates, from server to manager and many other continuing stories ... Enjoy working in a busy customer service-oriented environment Community * Resurrection of historic ...

Bi-Mart Corporation

Receptionist

Scappoose, OR · On-site

$16.10 - $19.25/hr

... service Experience: Previous experience as a cashier, sales associate, front-desk receptionist, courtesy clerk, or other retail positions are a plus. Prior experience at retail brands such as Target ...

Bi-Mart Corporation

Receptionist

Scappoose, OR · On-site

$16.10 - $19.25/hr

... service Experience: Previous experience as a cashier, sales associate, front-desk receptionist, courtesy clerk, or other retail positions are a plus. Prior experience at retail brands such as Target ...

Bi-Mart

Receptionist

Scappoose, OR · On-site

$16.10 - $19.25/hr

... service Experience: Previous experience as a cashier, sales associate, front-desk receptionist, courtesy clerk, or other retail positions are a plus. Prior experience at retail brands such as Target ...

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Service Desk Associate information

See Longview, WA salary details

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How much do service desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk associate in Longview, WA is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.62 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Longview, WA?

For Service Desk Associate jobs in Longview, WA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Longview, WA look for?

The top searched job categories for Service Desk Associate jobs in Longview, WA are:

What cities near Longview, WA are hiring for Service Desk Associate jobs?

Cities near Longview, WA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Longview, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,405 per year, or $21.8 per hour.

Sand Trap Line Cook

McMenamins

OR • On-site

$16 - $20/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 14 hours ago

McMenamins rating

7.0

Company rating: 7.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

3rd of 6 rated pubs and bars

Job description

McMenamins Sand Trap Pub is Hiring for Line Cook!
McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds.
Description of the Position:
In general, every McMenamins line cook will be asked to handle every task from the opening to the closing of the kitchen. Duties include, but are not limited to, the manufacture and presentation of all hot & cold food products. This may include salads, hot & cold sandwiches, pastas, hot & cold appetizers, pizzas, weekly specials, and sauté & grill items. Each line cook is responsible for the organization and cleaning of their work area. Being a line cook can be hard physical work, takes mental agility, and the ability to effectively multi-task in a fast-paced and deadline-oriented environment. A line cook must have the ability to work well independently and as a member of a team. Each employee is expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will be expected to keep current on company events, history, and products. Other duties as assigned by the Manager on Duty (MOD).
Benefits We Offer
  • Perks and employee discounts:$45 hotel rooms, 40% off bottles of wine, access to concerts.
  • Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
  • Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
  • 401(K)plan with employer contribution to eligible employees
  • Paid Time Off (PTO)
  • Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
    Belief in a work life balance
  • Be part of a fun team and having a positive work environment
  • Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.

Qualified applicants must:
  • Obtain and maintain a current food handlers card
  • Previous cooking experience is preferred
  • Flexible schedule including days, evenings, weekends, and holidays preferred
  • Enjoy working in a busy customer service-oriented environment

Community
  • Resurrection of historic buildings and properties in large and small Northwest communities
  • Giving back financially to local schools and non-profits near each location
  • Helping other local businesses grow with collaborative products
  • Our pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for the fabric that makes up a neighborhood

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What McMenamins employees say

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