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Service Desk Associate Jobs in Canton, MI (NOW HIRING)

Spenga

SPENGA Front Desk Associate

Ann Arbor, MI · On-site

$15 - $18/hr

A SPENGA front desk associate is a positive, energetic and efficient individual who warmly welcomes ... Motivation and drive * Excellent customer service and sales skills * Experience and/or ...

The Lash Lounge

Salon Front Desk Associate

Novi, MI · On-site

$14/hr

We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud ... We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your ...

OHM Advisors

IT Service Desk Technician

Ann Arbor, MI · On-site

Field incoming service desk requests from users via ticketing system, email, telephone, and in ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

OHM Advisors

IT Service Desk Technician

Livonia, MI · On-site

Field incoming service desk requests from users via ticketing system, email, telephone, and in ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

OHM Advisors

IT Service Desk Technician

Ann Arbor, MI · On-site

Field incoming service desk requests from users via ticketing system, email, telephone, and in ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

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Service Desk Associate information

See Canton, MI salary details

$8

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$35

How much do service desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service desk associate in Canton, MI is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $22.07 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Canton, MI?

For Service Desk Associate jobs in Canton, MI, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Canton, MI look for?

The top searched job categories for Service Desk Associate jobs in Canton, MI are:

What cities near Canton, MI are hiring for Service Desk Associate jobs?

Cities near Canton, MI with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Canton, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,074 per year, or $18.8 per hour.

SPENGA Front Desk Associate

Spenga

Ann Arbor, MI • On-site

$15 - $18/hr

Full-time, Part-time

Retirement

Re-posted 28 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Employee discounts
  • Training & development

Position Summary:
A SPENGA front desk associate is a positive, energetic and efficient individual who warmly welcomes and takes care of members.
Qualifications:
  • Strong communication and leadership abilities
  • Previous sales experience required; preferably high-end goods or services
  • Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
  • Motivation and drive
  • Excellent customer service and sales skills
  • Experience and/or certifications in personal training, group training, Spin and yoga are a plus

Job Requirements:
  • Sell memberships and retail
  • Meet and exceed sales and retention expectations
  • Retain and increase client participation
  • Set up and reset studio equipment before and after classes.
  • Maintain a clean facility
  • As a SPENGA ambassador, front desk associates will promote, sell and add to the SPENGA culture in and out of the studio.

We Offer:
  • Free employee studio membership
  • SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)
  • Clear compensation structure + commissions for securing new memberships
  • Paid sick time for part-time and full-time employees
  • Company 401k
  • Exciting, social, and positive working environment
  • Like-minded team members
  • Team building activities and social events
  • Hourly base rate ranges from $15 to $18 based on experience.

About SPENGA:
SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 300+ studios running, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
Compensation: $15.00 - $18.00 per hour
SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.

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