CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
CA$850/wk
... services, and customer experiences. Role Overview: We are welcoming participants from all ... No previous help desk support experience needed. Just a willingness to share your opinions * Some ...
Service Desk Associate information
See Ontario salary details
$8.65 - $10.34
9% of jobs
$10.34 - $12.02
5% of jobs
$12.02 - $13.70
6% of jobs
$14.30 is the 25th percentile. Wages below this are outliers.
$13.70 - $15.38
13% of jobs
$15.38 - $17.07
13% of jobs
The median wage is $17.49 / hr.
$17.07 - $18.75
15% of jobs
$20.01 is the 75th percentile. Wages above this are outliers.
$18.75 - $20.43
18% of jobs
$20.43 - $22.12
5% of jobs
$22.12 - $23.80
4% of jobs
$23.80 - $25.48
4% of jobs
$25.48 - $27.16
6% of jobs
$8
$18
$27
How much do service desk associate jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for service desk associate in Ontario is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.
What is a service desk associate?
Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.
What skills and qualifications are needed to be a service desk associate?
To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.
What challenges do service desk associates face, and how can they manage them?
Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Ontario?
The most popular types of Service Desk jobs in Ontario are:
What are popular job titles related to Service Desk Associate jobs in Ontario?
For Service Desk Associate jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Ontario look for?
The top searched job categories for Service Desk Associate jobs in Ontario are:
What cities in Ontario are hiring for Service Desk Associate jobs?
Cities in Ontario with the most Service Desk Associate job openings:
CA$850/wk
Full-time, Temporary
Posted 13 days ago
Job description
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible full-time or part-time remote market research opportunities that influence real products, services, and customer experiences.
Role Overview:We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.
This is a casual, project-based opportunity available for immediate start, ideal for anyone interested in taking part in research on a full-time or part-time basis, depending on their availability and profile fit.
Requirements:- Access to a smartphone, tablet, or computer with a functional camera
- Reliable internet connection
- Ability to read instructions carefully and provide honest, detailed feedback
- An active email address to receive study invitations and participation details
- Take part only in studies that match your interests and schedule
- Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities
- No previous help desk support experience needed. Just a willingness to share your opinions
- Some studies may include early access to new products or services before launch
- Many studies offer compensation, which varies by study type and duration
- Up to $850 per week (amount varies based on the selected focus group or research assignment)
If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible full-time or part-time roles with an immediate start, we invite you to submit your interest online today.
Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.
About AFG
Sourced by ZipRecruiter