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Service Desk Associate Jobs in Illinois (NOW HIRING)

EyeSouth Partners

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

EyeSouth Partners LLC

Front Desk Associate

Chicago, IL

$18 - $20/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

Pure Barre

Front Desk/ Sales Associate

Hoffman Estates, IL · On-site

$13 - $16.50/hr

Sales Representative/Front Desk Associate Pure Barre South Barrington is currently seeking a ... Requirements * Excellent sales, communication, and customer service skills required * Warm ...

Ocular Partners

Front Desk Associate

Chicago, IL

$18 - $20/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

Ocular Partners

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

IT Associates, Inc.

Service Desk Analyst

Channahon, IL · On-site

$25/hr

Information Services (IS) Service Desk Analyst 32 hours a week (Monday - Thursday) 6+ month contract role Location - Channahon, IL Our client is looking to add a Service Desk Analyst to their team ...

Vomela

Service Desk Analyst III

Elk Grove Village, IL · On-site

$60K - $70K/yr

Service desk analyst receives and handles requests for on-site and remote service, following agreed ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst III

Elk Grove Village, IL

$60K - $70K/yr

Service desk analyst receives and handles requests for on-site and remote service, following agreed ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst III

Elk Grove Village, IL · On-site

$60K - $70K/yr

Service desk analyst receives and handles requests for on-site and remote service, following agreed ... An associate degree in the field of business administration, computer science, or management ...

Pure Barre

Front Desk/ Sales Associate

Lake Zurich, IL · On-site

$13.50 - $17/hr

Pure Barre Kildeer-Deer Park Sales Representative/Front Desk Associate Pure Barre Kildeer-Deer Park ... Requirements * Excellent sales, communication, and customer service skills required * Warm ...

htna

Service Desk Support I

Romeoville, IL

$20.50 - $27.50/hr

Job Summary Reporting to the End User Services Manager, the IT Service Desk Support I provides ... Associate degree in Information Technology preferred. * 1-2 years of experience in IT support or a ...

EyeSouth Partners

Front Desk Associate

Niles, IL · On-site

$22 - $26/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Illinois

Service Desk Associate information

See Illinois salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for service desk associate in Illinois is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.08 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Illinois?

The most popular types of Service Desk jobs in Illinois are:

What are popular job titles related to Service Desk Associate jobs in Illinois?

For Service Desk Associate jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Illinois look for?

The top searched job categories for Service Desk Associate jobs in Illinois are:

What cities in Illinois are hiring for Service Desk Associate jobs?

Cities in Illinois with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,856 per year, or $19.6 per hour.

Medical Office Front Desk & Patient Services Associate

06 Valley Physician Services

Bartlett, IL • On-site

$13.75 - $17.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Valley Health System in Wayne Center, IL seeks a front desk associate to support the Practice and staff. You will handle check-in/check-out and general clerical tasks under the Practice Manager's direction. Requirements include a high school diploma or equivalent, six months of relevant experience, and strong computer literacy. Join a team focused on quality patient care and service excellence. #J-18808-Ljbffr

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