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Service Desk Associate Jobs in Alaska (NOW HIRING)

Lowe's

Front End Department Supervisor

Anchorage, AK · On-site

... new associates in assigned area Connects with the team on a daily basis to understand any ... Service desk activity, supporting when needed Validates readiness of all delivery orders and ...

Phenom People

Customer Service Part Time

Anchorage, AK · On-site

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

Phenom People

Customer Service Part Time

Fairbanks, AK · On-site

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Alaska

Service Desk Associate information

See Alaska salary details

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$21

$40

How much do service desk associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for service desk associate in Alaska is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.62 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Alaska? The most popular types of Service Desk jobs in Alaska are:
What are popular job titles related to Service Desk Associate jobs in Alaska? For Service Desk Associate jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Alaska look for? The top searched job categories for Service Desk Associate jobs in Alaska are:
What cities in Alaska are hiring for Service Desk Associate jobs? Cities in Alaska with the most Service Desk Associate job openings:
Service Desk Associate jobs near you

​Operations Manager - Aloft Anchorage

Aloft Anchorage

Anchorage, AK

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Operations Manager

Aloft Anchorage

Position Summary

The Aloft Anchorage is seeking an energetic, hands-on Operations Manager to help lead our team and deliver an exceptional guest experience. This role is ideal for a hospitality professional who thrives in a fast-paced environment, enjoys developing teams, and is passionate about operational excellence.

The Operations Manager will work closely with the General Manager to oversee daily hotel operations, with a primary focus on Front Office leadership, guest satisfaction, team development, and overall property performance. The successful candidate will lead by example, support multiple departments, and help create a positive and engaging workplace culture.

Essential Duties and Responsibilities

  • Oversee Front Desk operations to ensure exceptional guest service and efficient check-in/check-out experiences.
  • Manage room reservations, front office systems, inventory, cash controls, and departmental scheduling.
  • Recruit, train, coach, motivate, and develop Front Desk associates to achieve high performance standards.
  • Foster a culture of hospitality, accountability, teamwork, and continuous improvement.
  • Work closely with Housekeeping and Maintenance teams to ensure seamless hotel operations and guest satisfaction.
  • Address guest concerns professionally and resolve issues using sound judgment and effective problem-solving skills.
  • Ensure compliance with company policies, brand standards, and operational procedures.
  • Conduct daily team communications, department meetings, and training sessions as needed.
  • Monitor guest feedback and implement strategies to improve service scores and overall guest experience.
  • Assist in managing labor costs, payroll accuracy, scheduling, and departmental productivity.
  • Maintain a visible presence throughout the hotel and provide hands-on operational support whenever needed.
  • Serve as Manager on Duty and respond to operational issues, guest requests, and emergencies as necessary.
  • Support company culture, core values, and strategic initiatives.
  • Perform other duties and special projects as assigned by the General Manager.

Qualifications

  • Minimum one to two years of hospitality leadership experience as a Front Office Manager, Operations Supervisor, Front Desk Supervisor, or similar role.
  • Strong leadership, communication, and team-building skills.
  • Ability to coach and develop associates while maintaining accountability.
  • Excellent guest service and conflict-resolution abilities.
  • Strong organizational skills and attention to detail.
  • Proficiency with hotel property management systems and Microsoft Office applications preferred.
  • Ability to work a flexible schedule including evenings, weekends, and holidays as business demands require.
  • Extended-stay hotel experience is a plus.

What We Offer

  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid Time Off
  • Hotel travel discounts
  • Growth and advancement opportunities within a growing hospitality company

Notice

Hospitality is a 24-hour, 7-day-a-week business. Team members must maintain a professional, service-oriented attitude at all times and be willing to work a flexible schedule based on operational needs.

All associates are required to comply with JL Hospitality Management policies and procedures to ensure the safe and efficient operation of hotel facilities.

Equal Opportunity Employer

JL Hospitality Management is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.