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Service Desk Associate Jobs in Alaska (NOW HIRING)

University of Alaska

Service Desk Analyst

Fairbanks, AK · On-site

$21 - $28.75/hr

The Service Desk Analyst is a member of the Nanook Technology Services team and serves UAF and UA ... Associates degree and 3 years experience in a relevant field (i.e. Information Technology or ...

TEKsystems

Tier 1 Help Desk Analyst

Anchorage, AK

$25 - $30/hr

Associates degree or equivalent work experience plus two (2) years of professional Windows OS experience. Previous Help/Service Desk experience. Strong hands-on experience MS Project, Word ...

TEKsystems

Tier 1 Help Desk Analyst

Anchorage, AK

$25 - $30/hr

Associates degree or equivalent work experience plus two (2) years of professional Windows OS experience. Previous Help/Service Desk experience. Strong hands-on experience MS Project, Word ...

Fred Meyer

FRONT END/CASHIER

Anchorage, AK · On-site

$12.25 - $16.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Fred Meyer

FRONT END/CASHIER

Anchorage, AK

$12 - $16.25/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Fred Meyer

FRONT END/CASHIER

Fairbanks, AK

$11.75 - $16/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Fred Meyer

FRONT END/CASHIER

Soldotna, AK · On-site

$12.75 - $17.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Albertsons

Customer Service Clerk

Eagle River, AK

$15.25 - $18.50/hr

Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Fred Meyer

FRONT END/CASHIER

Anchorage, AK · On-site

$12 - $16.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...

Fred Meyer

FRONT END/CASHIER

Wasilla, AK · On-site

$11.25 - $15.50/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...

Fred Meyer

FRONT END/CASHIER

Soldotna, AK · On-site

$12.75 - $17.50/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...

Anchorage School District

Tech Support II

Anchorage, AK

$37K - $47K/yr

An associate's degree with major emphasis in computer science, MIS, or a related field of study is ... Acting as a lead at the IT Service Desk, provides effective, professional technical assistance to ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Alaska

Service Desk Associate information

See Alaska salary details

$9

$21

$40

How much do service desk associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for service desk associate in Alaska is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.62 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Alaska? The most popular types of Service Desk jobs in Alaska are:
What are popular job titles related to Service Desk Associate jobs in Alaska? For Service Desk Associate jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Alaska look for? The top searched job categories for Service Desk Associate jobs in Alaska are:
What cities in Alaska are hiring for Service Desk Associate jobs? Cities in Alaska with the most Service Desk Associate job openings:
Service Desk Associate jobs near you

Front Desk Associate

Alaska Children's Urgent Care and Outreach, LLC

Anchorage, AK • On-site

$23/hr

Full-time

Posted 10 days ago

Job description

Alaska Children's Urgent Care and Outreach, LLC is seeking a Front Desk Associate to support a welcoming, child and family-focused experience for families in Anchorage.

Position Summary

As a Front Desk Associate, you will be the first point of contact for patients and visitors, helping ensure smooth check-in and an organized flow throughout the facility. You will play a key role in creating a supportive environment by handling inquiries professionally, maintaining accurate records, and coordinating with clinical and administrative teams.

This full-time, onsite role is ideal for someone who thrives in a fast-paced setting, communicates clearly, and takes pride in delivering dependable front-desk support for children and families.

Key Responsibilities

  • Greet patients and visitors, answer phones, and respond to routine questions with professionalism and care

  • Perform check-in and registration tasks, including verification of information and documentation

  • Schedule and coordinate appointments as directed, ensuring accurate tracking of patient flow

  • Maintain front-desk organization and support daily operational needs to keep the facility running smoothly

  • Communicate effectively with coworkers to resolve non-clinical issues and escalate concerns when appropriate

Required Qualifications

  • Experience in a customer service or receptionist/front-desk role in a busy environment

  • Strong communication skills with the ability to interact respectfully with patients and families

  • Attention to detail and ability to maintain accurate, confidential records

  • Comfortable managing multiple tasks at once while staying calm and organized

  • Willingness to work onsite in Anchorage, AK on a full-time schedule

Preferred Qualifications

  • Prior experience working in a healthcare, urgent care, or service-oriented setting

  • Familiarity with appointment scheduling and basic patient intake processes

  • Demonstrated ability to handle sensitive situations with empathy and professionalism

Compensation

Hourly rate: $23.00+, dependent on level of experience