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Service Desk Associate Jobs in Alaska (NOW HIRING)

SCF

Service Desk Technician I, II

Anchorage, AK · On-site

Additional Qualifications for Service Desk Technician II: 1. Associate degree in Information Technology or related field; OR a combination of education and experience; OR Two (2) years IT experience ...

Easy Mile Fitness

Front Desk Part-Time Associate

Wasilla, AK · On-site

$13.75 - $17.75/hr

Front Desk Part-Time Associate Position Type Part Time Wasilla - Wasilla, AK 99654 Overview At ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Easy Mile Fitness

Front Desk Full-Time Associate

Wasilla, AK · On-site

$13.75 - $17.75/hr

Front Desk Full-Time Associate Position Type Full Time Overview At Planet Fitness, our mission has ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

PLANET FITNESS

Front Desk Full-Time Associate

Eagle River, AK · On-site

$13.50 - $17.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

PLANET FITNESS

Front Desk Part-Time Associate

Eagle River, AK · On-site

$13.50 - $17.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

PLANET FITNESS

Front Desk Full-Time Associate

Wasilla, AK · On-site

$13.50 - $17.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

PLANET FITNESS

Front Desk Part-Time Associate

Wasilla, AK · On-site

$13.50 - $17.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Easy Mile Fitness

Front Desk Full-Time Associate

Wasilla, AK · On-site

$13.50 - $17.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Easy Mile Fitness

Front Desk Part-Time Associate

Wasilla, AK · On-site

$13.50 - $17.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Fred Meyer

FRONT END/CASHIER

Soldotna, AK

$12.75 - $17.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Fred Meyer

FRONT END/CASHIER

Anchorage, AK · On-site

$12.25 - $16.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Fred Meyer

FRONT END/CASHIER

Anchorage, AK

$12 - $16.25/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Alaska

Service Desk Associate information

See Alaska salary details

$9

$21

$40

How much do service desk associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for service desk associate in Alaska is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.62 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Alaska? The most popular types of Service Desk jobs in Alaska are:
What are popular job titles related to Service Desk Associate jobs in Alaska? For Service Desk Associate jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Alaska look for? The top searched job categories for Service Desk Associate jobs in Alaska are:
What cities in Alaska are hiring for Service Desk Associate jobs? Cities in Alaska with the most Service Desk Associate job openings:
Service Desk Associate jobs near you

Front Desk Associate

Alaska Children's Urgent Care and Outreach, LLC

Anchorage, AK • On-site

$23/hr

Full-time

Re-posted 21 days ago

Job description

Alaska Children's Urgent Care and Outreach, LLC is seeking a Front Desk Associate to support a welcoming, child and family-focused experience for families in Anchorage.

Position Summary

As a Front Desk Associate, you will be the first point of contact for patients and visitors, helping ensure smooth check-in and an organized flow throughout the facility. You will play a key role in creating a supportive environment by handling inquiries professionally, maintaining accurate records, and coordinating with clinical and administrative teams.

This full-time, onsite role is ideal for someone who thrives in a fast-paced setting, communicates clearly, and takes pride in delivering dependable front-desk support for children and families.

Key Responsibilities

  • Greet patients and visitors, answer phones, and respond to routine questions with professionalism and care

  • Perform check-in and registration tasks, including verification of information and documentation

  • Schedule and coordinate appointments as directed, ensuring accurate tracking of patient flow

  • Maintain front-desk organization and support daily operational needs to keep the facility running smoothly

  • Communicate effectively with coworkers to resolve non-clinical issues and escalate concerns when appropriate

Required Qualifications

  • Experience in a customer service or receptionist/front-desk role in a busy environment

  • Strong communication skills with the ability to interact respectfully with patients and families

  • Attention to detail and ability to maintain accurate, confidential records

  • Comfortable managing multiple tasks at once while staying calm and organized

  • Willingness to work onsite in Anchorage, AK on a full-time schedule

Preferred Qualifications

  • Prior experience working in a healthcare, urgent care, or service-oriented setting

  • Familiarity with appointment scheduling and basic patient intake processes

  • Demonstrated ability to handle sensitive situations with empathy and professionalism

Compensation

Hourly rate: $23.00+, dependent on level of experience