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Service Designer Jobs in Texas (NOW HIRING)

Southwest Airlines

Sr Innovation Designer

Dallas, TX · On-site

The Senior Innovation Designer supports the CX Research and Design Team by researching Customer ... Experience in Service Design, industrial design, architecture, and experience design. Licensing ...

Apex Service Partners

Graphic Designer

Irving, TX · Hybrid

$70K/yr

Graphic Designer Department: Marketing Reports to: Creative Director / Head of Creative Position Overview: The Graphic Designer serves as a key creative asset within the marketing team, contributing ...

IA Interior Architects

Designer

Dallas, TX · On-site

As architects, designers, workplace strategists and environmental specialists in the largest global ... service member and to promote the full realization of equal employment opportunities.

IA Interior Architects

Designer

Houston, TX · On-site

As architects, designers, workplace strategists and environmental specialists in the largest global ... service member and to promote the full realization of equal employment opportunities.

Axens North America

Designer

Houston, TX · On-site

Job Summary The Designer will implement the design concept into the drawings and act as liaison ... Excellent interpersonal and customer service skills. * Proficient in Microsoft Office Suite or ...

Garver

BIM Designer

Harlingen, TX · On-site

The BIM Technician will collaborate with engineers, designers, and BIM technicians to produce ... Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm ...

Garver

BIM Designer

Harlingen, TX

The BIM Technician will collaborate with engineers, designers, and BIM technicians to produce ... Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm ...

DCCM

Designer I - Power Services

Houston, TX · On-site

Our goal is to foster a work environment that attracts top talent, inspires innovation, and renders excellence in service to our clients. Our Power Services team is hiring a Designer I to support the ...

EN Engineering LLC

Pipeline Designer

Houston, TX · Remote

WHAT YOU'LL DO The Designer will have advanced level knowledge of AutoCAD Civil 3D with specific ... We provide comprehensive and dependable engineering, consulting, and automation services to gas and ...

Komatsu

Designer II

Longview, TX · On-site

Designer II Posting Start Date: 6/19/26 Job Location (Short): Longview, Texas, USA, 75603 ... and field service teams. * Support engineering evaluations involving tests, analysis, and ...

Dr Delphinium Designs + Events

Plant Designer

Dallas, TX · On-site

$18.75 - $22.75/hr

Description The Plant Designer is responsible for creating and maintaining exceptional plant ... Guest service mindset with a genuine desire to create exceptional customer experiences.

DCCM

Designer I - Power Services

San Antonio, TX · On-site

Our goal is to foster a work environment that attracts top talent, inspires innovation, and renders excellence in service to our clients. Our Power Services team has an immediate need for Designer I'

Quanta Services

Designer Piping

Houston, TX · On-site

NorthStar Energy Services, a Quanta Services, Inc. (NYSE:PWR) company, is based in Channelview, TX ... Produce equipment and piping layout designs based on Process Flow Diagrams (PFDs) and Piping ...

Dr. Delphinium Designs + Events

Plant Designer

Dallas, TX · On-site

$18.75 - $22.75/hr

The Plant Designer is responsible for creating and maintaining exceptional plant products that ... Guest service mindset with a genuine desire to create exceptional customer experiences.

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All JobsService Designer JobsService Designer Jobs in Texas

Service Designer information

See Texas salary details

$13

$22

$40

How much do service designer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service designer in Texas is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user-centered design, journey mapping, and problem-solving, typically supported by a degree in design, human-computer interaction, or a related field. Proficiency with tools like Sketch, Figma, Miro, and experience with prototyping and research methodologies are highly valued. Strong collaboration, communication, and facilitation skills distinguish top performers in this role. These abilities are crucial for creating seamless, impactful service experiences that effectively address user and business needs.

What is a service designer?

A service designer researches customer behavior and common customer responses to particular experiences, then creates new processes to improve observed issues. Service design is similar to product or industrial design in manufacturing or user experience (UX) in the software industry. However, the focal point is customer service experiences — both online and in-person. As a service designer, your job duties include observing customers at various touch points throughout the service experience, identifying problem areas through key performance indicators, and proposing changes and improvements to the service experience.

What is the difference between Service Designer vs UX Designer?

AspectService DesignerUX Designer
Required CredentialsTypically a degree in design, service design, or related fields; certifications in service design methodsDegree in UX/UI design, human-computer interaction, or related fields; certifications in UX tools and methodologies
Work EnvironmentCollaborates across departments like marketing, operations, and IT to design end-to-end servicesFocuses on digital interfaces, websites, and apps, working closely with developers and product teams
Employer & Industry UsageUsed in service-oriented industries like healthcare, finance, and governmentCommon in tech, software, and digital product companies

While both roles focus on improving user experiences, Service Designers take a holistic approach to designing entire service ecosystems, whereas UX Designers concentrate on optimizing digital interfaces. Understanding these differences helps organizations assign the right talent for their specific needs.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. They often work in cross-functional teams, utilizing skills in user research, process mapping, and design tools, with job growth expected to continue as digital transformation accelerates across industries.

How does a service designer typically collaborate with other departments during a project?

Service Designers work closely with cross-functional teams, including product managers, UX/UI designers, developers, and business analysts, to ensure that service solutions are user-centered and feasible. Throughout a project, they facilitate workshops, gather user insights, and co-create service blueprints with stakeholders from various departments. Effective collaboration is essential, as Service Designers often act as a bridge between user needs and organizational goals, ensuring that the end-to-end service experience aligns with business objectives and technical constraints.
More about Service Designer jobs
What are the most commonly searched types of Service Designer jobs in Texas? The most popular types of Service Designer jobs in Texas are:
What are popular job titles related to Service Designer jobs in Texas? For Service Designer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Designer jobs in Texas look for? The top searched job categories for Service Designer jobs in Texas are:
What cities in Texas are hiring for Service Designer jobs? Cities in Texas with the most Service Designer job openings:
Service Designer jobs near you
Infographic showing various Service Designer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,949 per year, or $22.1 per hour.

Sr Innovation Designer

Southwest Airlines

Dallas, TX • On-site

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

Southwest Airlines rating

8.7

Company rating: 8.7 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

3rd of 26 rated airlines

Job description

Department:
Customer Experience & Innovation
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The Senior Innovation Designer supports the CX Research and Design Team by researching Customer needs, identifying opportunities, and developing innovative solutions that improve the Customer experience. They'll Lead research, ideation, concept development, and testing efforts to address complex Customer journey challenges and validate potential solutions. They'll partner across Teams to turn insights into actionable recommendations that inform Customer Experience and Innovation decisions. The Senior Innovation Designer brings strong creativity, research, and storytelling skills to help shape the future of the Customer experience.
Additional Details
  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
  • Discover the "why's" behind problems through field research using ethnographic methods such as observation and find pertinent insights to identify opportunity areas for designing new solutions
  • Translate research and design insights into visual models and frameworks
  • Envision and sketch new ideas across a wide range of experience types: digital and physical tools, programs and services, spaces and environments, events, campaigns, roles, policies, processes, etc.
  • Create concept communication tools such as storyboards, user experience journeys, and system maps for use in research, synthesis, workshops and prototype testing
  • Create prototypes and gather feedback on design concepts from a wide range of audiences
  • Lead and / or design concept workshops
  • Collaborate in a team-based environment with leads from multi-disciplinary units such as operations, technology, facilities, and marketing
  • Lead multi-disciplinary project teams through modes of design
  • Teach and coach others on human-centered design methods
  • Identifies and understands the dependencies and impacts of projects to the greater Company business or operation
  • May perform other job duties as directed by Employee's Leader

Knowledge, Skills and Abilities
  • Intermediate knowledge of Human Centered Design and Innovation mindsets, tools and techniques
  • Skilled in behavioral research practices
  • Skilled in strategic thinking, problem solving and connecting disparate dots
  • Skilled in using 2D and 3D Design Tools to create concepts
  • Skilled in communication practices and crafting compelling stories
  • Ability to translate user research into needs, design principles and criteria
  • Ability to communicate effectively (both written and verbal) with all levels of Employees up to and including Executive levels
  • Ability to bring ideas to life through model making / rapid prototyping
  • Ability to use Adobe Creative Cloud and Microsoft Office Suite

Education
  • Required: High School Diploma or GED
  • Required: Undergraduate or Graduate level degree in a research driven field such as social sciences or related design field such as Industrial, Visual, Experience or Service designs

Experience
  • Advanced level experience, seasoned and specialized knowledge in areas such as:
    • Business consulting / Strategy
    • User Research
    • Prototyping
    • Communications

  • Preferred: Experience with Figma, and 2D/3D design tools like Adobe Creative Cloud
  • Preferred: Experience in Service Design, industrial design, architecture, and experience design.

Licensing/ Certifications
  • N/A

Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:
Competitive market salary from $108,700 - $120,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the
discretion of the company.
Benefits you'll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company
contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement
Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including
pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you'll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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