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Service Designer Jobs in Quebec (NOW HIRING)

Senior Software Designer, AI Build the Future with Us Are you passionate about designing robust ... Has knowledge of the insurance or financial services industry, particularly in underwriting and new ...

Reporting to the Corporate Marketing Manager, the Graphic Designer will deliver on-brand graphic ... Micro market service with quality products and free coffee Tasks and responsibilities: * Oversee ...

Gearbox Software We're looking for a Senior Graphic Designer to lead the visual execution of client ... Familiarity with live-service, mobile, or casual game genres * Motion design or animation ...

CA$70K - CA$95K/yr

Services de soins virtuels avec Dialogue (Consult+). * Assurance-vie, maladies graves, deces et ... EXPLEO GROUP CANADA is looking for a Mechanical Designer to join our team in Valcourt, QC. * ...

CA$70K - CA$95K/yr

Services de soins virtuels avec Dialogue (Consult+). * Assurance-vie, maladies graves, décès et ... EXPLEO GROUP CANADA is looking for a Mechanical Designer to join our team in Valcourt, QC. * ...

Au sein de notre equipe Agile, nous developpons des services Web et des applications Web pour la ... As Systems Designer/business analyst, you will actively participate as part of the product ...

Showing results 21-40

Service Designer information

See Quebec salary details

$18

$64

$126

How much do service designer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service designer in Quebec is $64.42, according to ZipRecruiter salary data. Most workers in this role earn between $46.39 and $73.80 per hour, depending on experience, location, and employer.

What is a service designer?

A service designer researches customer behavior and common customer responses to particular experiences, then creates new processes to improve observed issues. Service design is similar to product or industrial design in manufacturing or user experience (UX) in the software industry. However, the focal point is customer service experiences — both online and in-person. As a service designer, your job duties include observing customers at various touch points throughout the service experience, identifying problem areas through key performance indicators, and proposing changes and improvements to the service experience.

How does a service designer typically collaborate with other departments during a project?

Service Designers work closely with cross-functional teams, including product managers, UX/UI designers, developers, and business analysts, to ensure that service solutions are user-centered and feasible. Throughout a project, they facilitate workshops, gather user insights, and co-create service blueprints with stakeholders from various departments. Effective collaboration is essential, as Service Designers often act as a bridge between user needs and organizational goals, ensuring that the end-to-end service experience aligns with business objectives and technical constraints.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user-centered design, journey mapping, and problem-solving, typically supported by a degree in design, human-computer interaction, or a related field. Proficiency with tools like Sketch, Figma, Miro, and experience with prototyping and research methodologies are highly valued. Strong collaboration, communication, and facilitation skills distinguish top performers in this role. These abilities are crucial for creating seamless, impactful service experiences that effectively address user and business needs.

What is the difference between Service Designer vs UX Designer?

AspectService DesignerUX Designer
Required CredentialsTypically a degree in design, service design, or related fields; certifications in service design methodsDegree in UX/UI design, human-computer interaction, or related fields; certifications in UX tools and methodologies
Work EnvironmentCollaborates across departments like marketing, operations, and IT to design end-to-end servicesFocuses on digital interfaces, websites, and apps, working closely with developers and product teams
Employer & Industry UsageUsed in service-oriented industries like healthcare, finance, and governmentCommon in tech, software, and digital product companies

While both roles focus on improving user experiences, Service Designers take a holistic approach to designing entire service ecosystems, whereas UX Designers concentrate on optimizing digital interfaces. Understanding these differences helps organizations assign the right talent for their specific needs.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. They often work in cross-functional teams, utilizing tools like customer journey mapping and service blueprinting, and may require skills in design thinking and user research. The role is expected to grow as digital transformation continues across industries.

How much do service designers make?

Service designers typically earn a median annual salary of around $70,000 to $100,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in larger organizations or tech-focused environments.

What does a service designer do?

A service designer develops and improves services by analyzing user needs, designing customer experiences, and creating efficient service delivery processes. They use tools like customer journey maps and often collaborate with cross-functional teams to ensure seamless service experiences. Strong problem-solving, communication skills, and knowledge of design methods are essential in this role.

What qualifications do you need to be a service designer?

To become a service designer, a bachelor's degree in fields such as design, human-centered design, business, or related areas is typically required. Strong skills in user research, process mapping, and design tools like Adobe Creative Suite or Figma are important, along with experience in customer experience or service design projects. Certifications in service design or user experience can enhance job prospects.

What are popular job titles related to Service Designer jobs in Quebec?

For Service Designer jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Service Designer jobs in Quebec look for?

The top searched job categories for Service Designer jobs in Quebec are:

Infographic showing various Service Designer job openings in Quebec as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $133,995 per year, or $64.4 per hour.

Senior Software Designer, AI

Quebec, QC • Hybrid

Full-time

Retirement, PTO

Posted 19 days ago


Job description

Job Description

Senior Software Designer, AI


Build the Future with Us


Are you passionate about designing robust technology solutions and eager to contribute to an organization committed to helping its clients feel confident and secure about their future? As a Senior Software Designer, AI, you will play a key role in the functional and technical design of IT solutions that support business needs.

You will serve as a design expert and collaborate closely with business analysts, architects, developers, and quality assurance teams to ensure solutions are cohesive and aligned with organizational standards.

This position offers an excellent opportunity to showcase your expertise and fully realize your potential within a caring and trusted organization. Here, people and their development are at the heart of everything we do, creating an environment that fosters collaboration and innovation.


What You'll Accomplish with Us


As a Senior Software Designer, AI, you will be central to our mission. Your responsibilities will include:

  • Participating in the analysis of business and technical requirements and producing the required functional and technical designs, including workflows, business rules, and integrations;
  • Ensuring solutions are aligned with target architecture, IT standards, and organizational best practices;
  • Collaborating with architects, development teams, and business partners while supporting implementation activities;
  • Contributing to estimations and planning, supporting testing phases, and analyzing defects;
  • Maintaining up-to-date design documentation, acting as a key resource during production deployments, and supporting production activities;
  • Mentoring team members and promoting knowledge sharing within the organization.

What Could Accelerate Your Success in This Role


We're looking for someone who:

  • Holds a Bachelor's degree in Computer Science, Software Engineering, or an equivalent field;
  • Has 3 to 7 years of relevant experience in IT solution design;
  • Is recognized for strong analytical skills, attention to detail, and excellent communication abilities;
  • Has a solid understanding of complex application environments and experience working within Agile/Scrum methodologies;
  • Has knowledge of the insurance or financial services industry, particularly in underwriting and new business operations (an asset);
  • Has experience with several of the following technologies and platforms: Azure DevOps, .NET 8, Git, SQL Server, MongoDB, BizTalk, Kafka, Docker, Kubernetes, and mainframe environments;
  • Has leveraged Artificial Intelligence capabilities to design, develop, or optimize modern web-based products and services within Azure DevOps environments.
  • Intermediate English proficiency, both spoken and written, as approximately 20% of daily tasks are conducted in English. These tasks include leading virtual meetings, delivering presentations, and writing emails with English-speaking partners and vendors.
  • Advanced French proficiency, both spoken and written.

Why You'll Love Working with Us


  • A work environment where learning and development are integrated into a collective pursuit of excellence;
  • A healthy, safe, equitable, and inclusive workplace where everyone can thrive and reach their full potential;
  • The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces;
  • Competitive benefits, including flexible group insurance plans, a competitive retirement savings program, employee share purchase plan, vacation and wellness days, personal development days, telemedicine services, employee and family assistance programs, ergonomic furniture support, performance bonuses, discounts on iA products, and more.

Apply Today


Take the next step in your career and join a place where your talent truly matters.

Not Sure You Meet Every Requirement?


At iA, we believe in potential and value diverse experiences. If this opportunity inspires you, we encourage you to apply. Your place may be with us, and we would love to get to know you.


#LI-ML2
#LI-Hybrid

Location(s)Quebec / 1080, Grande Allee WestOther Possible Location(s)Montreal / 1981 McGill College Avenue
Company

iA Financial Group

Posting End Date2026-09-21Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we're invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privee de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rheaume et associes, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.