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Service Design Jobs in Boston, MA (NOW HIRING)

NEFCO Service Divisions LLC

Design Engineer

Canton, MA · On-site

... services and facilitating sales of pipe hanger and strut supports. * Utilize NEFCO's Enterprise ... 3d cad modeling * Eclipse, Microsoft Office Suite, particularly Excel and Navisworks preferred

NEFCO Service Divisions LLC

Design Engineer

Canton, MA · On-site

... services and facilitating sales of pipe hanger and strut supports. * Utilize NEFCO's Enterprise ... 3d cad modeling * Eclipse, Microsoft Office Suite, particularly Excel and Navisworks preferred

Terrain

Terrain Design Services Artisan

Wayland, MA

$18/hr

Location This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary In collaboration with the Design Manager, the Design Services Artisan creates ...

Terrain

Terrain Design Services Artisan

Wayland, MA · On-site

$18/hr

Location This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary In collaboration with the Design Manager, the Design Services Artisan creates ...

apiphani

Engineering Manager

Boston, MA · Remote

Own technical architecture across the stack you're responsible for -- frontend systems, terminal/SSH client patterns, backend service design, API contracts, performance, and the long-term shape of ...

Crateandbarrel

Design Coordinator

Natick, MA

The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers ...

Crate & Barrel Holdings

Design Coordinator

Natick, MA · On-site

The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers ...

Floor & Décor

Design Supervisor

Waltham, MA · On-site

$19.99 - $38.41/hr

Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements * Design ...

Floor & Decor Holdings, Inc.

Design Supervisor

Waltham, MA · On-site

$19.99 - $38.41/hr

Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements * Design ...

Floor & Decor

Design Supervisor

Waltham, MA

$19.99 - $38.41/hr

Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements * Design ...

The Shade Store

Design Consultant

Boston, MA · On-site

$65K - $75K/yr

Leveraging your expertise in high-touch customer service and project management, youll create exceptional customer experience and contribute to the showrooms success. WORK ACTIVITIES AND TASKS Design ...

The Shade Store

Design Consultant

Boston, MA · On-site

$65K - $75K/yr

Design Consultant Location: Boston, MA Compensation: The base salary range for this position is $65 ... Leveraging your expertise in high-touch customer service and project management, you'll create ...

Pho Prime, LLC

Design Consultant

Boston, MA · On-site

$65 - $75/hr

Design Consultant Location: Boston, MA Compensation: The base salary range for this position is$65 ... Leveraging your expertise in high-touch customer service and project management, you'll create ...

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Showing results 41-60

All JobsService Design JobsService Design Jobs in Boston, MA

Service Design information

See Boston, MA salary details

$45.6K

$124.4K

$218.9K

How much do service design jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service design in Boston, MA is $124,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $156,400.00 per year, depending on experience, location, and employer.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

How does a service designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. Skills in user-centered design, process mapping, and tools like customer journey mapping are highly valued in industries such as healthcare, finance, and technology.

What is the role of a service designer?

A service designer is responsible for planning and organizing a service's components to improve user experience and operational efficiency. They analyze customer needs, develop service blueprints, and collaborate with cross-functional teams using tools like customer journey maps. Their goal is to create seamless, effective services that meet business objectives.

What are popular job titles related to Service Design jobs in Boston, MA?

For Service Design jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Service Design jobs in Boston, MA look for?

The top searched job categories for Service Design jobs in Boston, MA are:

Service Design jobs near you
Infographic showing various Service Design job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $124,377 per year, or $59.8 per hour.

Sales Design Consultant

Closets By Design Boston

Milton, MA • On-site

$50K - $80K/yr

Full-time

Retirement

Posted 21 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Opportunity for advancement
  • Training & development

Are you a “people person?” Are you creative, with good communication skills and like helping people? 
Closets by Design is hiring designers/sales representatives. 
You can help others organize their home. As a Closets by Design Designer, you can enjoy the flexibility of working from home. We provide pre-set appointments with nice people just like you, close to your home.  You will receive complete sales and design training, so no experience is necessary.
Benefits
  • Direct track to become a Senior Sales Designer with pay/bonus increase.  
  • Hybrid remote position with a flexible schedule. 
  • 13-week paid sales training and ongoing mentorship.
  • Pre-set appointments with new and repeat clients.
  • Retirement benefits.
  • No Cold Calling.
  • Work close to home.
  • Open door policy with your Sales Manager. 
A Day In The Life
  • Begin the sales route with appointments (all leads and marketing materials are provided).
  • Build rapport with the customer to understand their organizational needs.
  • Walk through the home to assess opportunities.
  • Educate customers on our products and services.
  • Follow our Sales Training and use communication skills to help residential customers with their home organizational needs.
Requirements
  • No degree, certification, or sales experience is needed. 
  • We are looking for coachable candidates.
  • Growth mindset with willingness to complete 13-week paid sales training.
  • Reliable access to Motor Vehicle, with a valid driver's license and auto insurance.
Closets by Design - Overview
  • Closets by Design is a nationally recognized leader in home organizing systems. 
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more. 
Closets by Design - Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process


Flexible work from home options available.