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User Experience Design Manager Jobs in Boston, MA

SMART TECH SKILLS LLC

Lead UX Researcher

Boston, MA · On-site

$181K/yr

... and design objectives Governance & Stakeholder Management * Present findings, recommendations ... User Experience Design * Service Design * User Research * Interaction Design * Content Design

SharkNinja

Ux Designer, Mobile Apps

Needham, MA · On-site

UX DESIGNER, MOBILE APPS ABOUT US SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople's lives in ...

Atria Group LLC

User Experience Lead

Boston, MA · On-site

$181K/yr

Our company provides application analysis, design, development and programming, software ... management consulting services to various clients - including governmental agencies and private ...

Global Channel Management, Inc.

UX DESIGNER

Boston, MA · On-site

$75/hr

Our account managers and recruiters have over a decade of experience in various verticals. GCM ... Qualifications 3- 4 years of user experience design experience for software, Web applications which ...

Judge Group, Inc.

UI UX Designer

Boston, MA · On-site

$70 - $80/hr

... management * Public-sector service delivery Role Responsibilities Experience Strategy & Design ... Experience translating: * User research * Stakeholder input * Business requirements Into:

SharkNinja

Ux Designer, Mobile Apps

Needham, MA · On-site

About Us SharkNinja is a global product design and technology company, with a diversified portfolio ... USER EXPERIENCE DESIGN AT SHARKNINJA At SharkNinja, we work hard to provide our consumers with high ...

Jobiak

UX Designer

Boston, MA · On-site

Manage multiple problem-solving tasks with little supervision. * Lead ideation sessions/design studios, design walkthroughs with development and other stakeholders. * Lead UX in all phases of the ...

Mondo

CRM UI/UX Designer

Boston, MA · Remote

$60.77 - $71.50/hr

Design and build modular, plug-and-play content blocks within the CRM platform * Develop responsive ... Strong UI/UX design experience with a portfolio demonstrating accessible, visually polished work ...

Verily Life Sciences

UX Designer III

Boston, MA · On-site

... design process for a mix of projects, from discovery through to detailed execution, with the ... Collaborate with user researchers, product managers, content strategists, and other domain experts ...

Grand Circle LLC

Director of UX & Web Design

Boston, MA · On-site

$165K - $190K/yr

Director of UX & Web Design Reporting to: EVP, Digital Customer Experience Department: Digital Customer Experience Location: Boston, MA (Hybrid/Remote) Position Summary Grand Circle Corporation is ...

State Street Corporation

UI/UX Designers

Burlington, MA · On-site

$80K - $140K/yr

Charles River Development seeks an exceptional UX Designer to help design the next generation of experiences for our investment management platform. This role is ideal for a designer who can turn ...

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All JobsUser Experience Design JobsUser Experience Design Manager JobsUser Experience Design Manager Jobs in Boston, MA

User Experience Design Manager information

See Boston, MA salary details

$58.1K

$126K

$162.4K

How much do user experience design manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for user experience design manager in Boston, MA is $126,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,600.00 and $126,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a user experience design manager?

To thrive as a User Experience Design Manager, you need expertise in user-centered design, UX research, and prototyping, typically supported by a degree in design or a related field and experience leading design teams. Familiarity with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, and user research platforms is crucial, and certifications like UX Certified (Nielsen Norman Group) can be advantageous. Leadership, collaboration, and strong communication are essential soft skills for motivating teams and articulating design vision to stakeholders. These skills and qualifications are vital for creating effective, user-friendly digital products and ensuring alignment with business goals.

What is the difference between User Experience Design Manager vs User Experience Designer?

AspectUser Experience Design ManagerUser Experience Designer
CredentialsBachelor's or Master’s in Design, Human-Computer Interaction, or related field; often requires experience in leadership rolesBachelor's degree in Design, Psychology, Human Factors, or related field; portfolio showcasing design work
Work EnvironmentLeads teams, collaborates with stakeholders, oversees project strategyFocuses on designing user interfaces, conducting user research, creating prototypes
Employer & Industry UsageUsed in tech companies, agencies, and large organizations with UX teamsCommon in startups, design agencies, and product teams across industries

The User Experience Design Manager oversees UX teams and strategy, while the User Experience Designer focuses on creating user-centered designs. Both roles require strong design skills, but the manager has additional leadership and project management responsibilities.

What does a user experience design manager do?

A User Experience (UX) Design Manager leads and oversees a team of UX designers to ensure that products or services offer an optimal, user-friendly experience. They are responsible for setting design strategies, collaborating with cross-functional teams, and ensuring that user needs align with business goals. UX Design Managers mentor team members, facilitate usability testing, and advocate for design best practices throughout the organization. Their work ensures that products are both functional and enjoyable for users.

How does a user experience design manager typically collaborate with cross-functional teams to deliver successful projects?

A User Experience Design Manager works closely with product managers, developers, marketers, and other stakeholders to align design goals with business objectives and technical constraints. They facilitate workshops, lead design reviews, and ensure clear communication of user insights and design concepts across teams. This collaborative approach helps in addressing potential challenges early and ensures that user-centered design solutions are integrated throughout the product development process.
What are the most commonly searched types of User Experience Design jobs in Boston, MA? The most popular types of User Experience Design jobs in Boston, MA are:
What are popular job titles related to User Experience Design Manager jobs in Boston, MA? For User Experience Design Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching User Experience Design Manager jobs in Boston, MA look for? The top searched job categories for User Experience Design Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for User Experience Design Manager jobs? Cities near Boston, MA with the most User Experience Design Manager job openings:
User Experience Design Manager jobs near you
Infographic showing various User Experience Design Manager job openings in Boston, MA as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 71% In-person, 8% Hybrid, and 21% Remote job distribution, with an average salary of $126,039 per year, or $60.6 per hour.

Lead UX Researcher

SMART TECH SKILLS LLC

Boston, MA • On-site

$181K/yr

Full-time

Posted 18 days ago

Job description

Benefits:
  • Competitive salary

Location
Hybrid: Boston, Massachusetts
Experience Level
Senior Lead Level (8+ years of relevant experience)
Role Overview
The Experience Design and Research Lead will lead the application of people-centered design, user research, service design, and experience strategy practices in support of a large-scale eProcurement modernization initiative. This role is responsible for defining and advancing the future-state user experience vision, service architecture, and design strategy while ensuring solutions align with constituent needs, business objectives, accessibility requirements, and technical capabilities.
The position serves as a strategic partner to product managers, business leaders, architects, technical teams, and vendors, guiding the development of intuitive, accessible, and effective digital experiences that improve service delivery and organizational outcomes.
Key Responsibilities
Experience Strategy & Service Design
  • Lead experience strategy, service design, and user experience initiatives for the enterprise eProcurement platform
  • Define future-state constituent experience vision, experience architecture, and service design strategies
  • Align user needs, business objectives, operational workflows, policy requirements, accessibility standards, and technical constraints
  • Establish experience principles, standards, and frameworks that guide solution delivery
User Research & Customer Insights
  • Plan, facilitate, and conduct qualitative and quantitative user research activities
  • Gather and analyze constituent feedback, behavioral insights, and user needs
  • Lead discovery efforts to identify opportunities for service improvements and digital transformation
  • Translate research findings into actionable recommendations and design decisions
Experience Architecture & UX Design
  • Develop and maintain experience artifacts including: 
    • Personas
    • Journey maps
    • Service blueprints
    • Experience models
    • Information architecture diagrams
    • Task flows
    • Wireframes
    • Prototypes
    • Experience requirements
  • Design end-to-end user experiences that are intuitive, scalable, and accessible
  • Guide iterative design, testing, evaluation, and refinement activities
Product & Roadmap Collaboration
  • Partner closely with product managers, product owners, architects, vendors, and business stakeholders
  • Support product roadmap development and prioritization efforts
  • Facilitate design workshops and collaborative working sessions
  • Ensure user experience goals are integrated throughout the product lifecycle
Usability, Accessibility & Quality
  • Establish experience quality standards, accessibility expectations, and usability criteria
  • Ensure solutions comply with accessibility and inclusive design standards
  • Develop experience measurement frameworks and success metrics
  • Review project deliverables to ensure alignment with constituent needs and design objectives
Governance & Stakeholder Management
  • Present findings, recommendations, risks, and design decisions to leadership and stakeholders
  • Document experience decisions and ensure alignment across project workstreams
  • Identify and communicate design trade-offs and implementation considerations
  • Build consensus among diverse stakeholder groups
AI-Enabled Experience Design
  • Participate in AI-enabled product and service design initiatives
  • Evaluate opportunities to leverage AI capabilities to improve user experiences and business outcomes
  • Support design approaches for AI-enabled workflows, automation, analytics, search, and decision-support capabilities
  • Ensure AI-powered experiences remain user-centered, accessible, and understandable
Required Qualifications
  • 8+ years of experience leading and executing user experience design, service design, and experience research initiatives
  • Expertise in people-centered design methodologies and best practices
  • Experience in: 
    • Experience Architecture
    • User Experience Design
    • Service Design
    • User Research
    • Interaction Design
    • Content Design
    • Rapid Prototyping
    • Accessibility and Inclusive Design
  • 3+ years leading experience strategy, experience research, and service design efforts for large enterprise platforms or digital products
  • Experience translating research findings and business requirements into: 
    • Personas
    • Journey Maps
    • Service Blueprints
    • Information Architecture
    • Wireframes
    • Prototypes
    • Task Flows
    • Usability Requirements
  • Experience collaborating with product teams, business stakeholders, technical teams, and vendors
  • Experience working within AI-enabled solution environments and digital transformation initiatives
  • Strong workshop facilitation, stakeholder engagement, and consensus-building skills
  • Excellent verbal, written, analytical, and presentation skills
Preferred Qualifications
  • Experience with public-sector digital transformation initiatives
  • Experience supporting procurement, ERP, financial, licensing, grants, permitting, or other workflow-intensive enterprise systems
  • Experience modernizing legacy systems into cloud-based or modular platforms
  • Experience working within governance-driven environments
  • Familiarity with: 
    • Accessibility standards (WCAG)
    • Inclusive Design
    • Plain Language principles
    • Privacy and Security requirements
    • Records Retention policies
    • Public-sector governance processes
  • Experience measuring adoption, usability, effectiveness, and customer experience outcomes
  • Experience evaluating AI-enabled automation, analytics, reporting, search, and decision-support capabilities
  • Experience designing solutions that support multiple user populations, including internal staff, external users, executives, oversight teams, and the public
Core Skills & Attributes
  • Strategic thinking with strong user-centered design expertise
  • Deep experience in service design and customer journey optimization
  • Excellent research, analysis, and problem-solving capabilities
  • Strong facilitation and workshop leadership skills
  • Ability to translate complex business challenges into intuitive experiences
  • Strong stakeholder management and influence skills
  • Ability to balance user needs, business goals, policy requirements, and technology constraints
  • Exceptional communication and storytelling abilities
  • Strong collaboration across business, product, and technical teams
  • Continuous improvement mindset focused on measurable outcomes
  • Ability to challenge assumptions constructively and drive innovation
  • Commitment to accessibility, usability, and inclusive design
Ideal Background
Candidates with experience leading experience strategy and service design efforts for large-scale enterprise modernization programs, digital government initiatives, procurement platforms, ERP transformations, or workflow-intensive business systems will be particularly well suited for this role.