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Service Design Jobs in Boston, MA (NOW HIRING)

Starhired

Irrigation Technician

Framingham, MA

$35 - $45/hr

You will coordinate with our project managers to install, service, design irrigation systems. The ideal candidate will have a strong background in landscape maintenance and mechanical knowledge, with ...

Starhired

Irrigation Technician

Framingham, MA · On-site

$19.50 - $25.75/hr

You will coordinate with our project managers to install, service, design irrigation systems. The ideal candidate will have a strong background in landscape maintenance and mechanical knowledge, with ...

Closets By Design Boston

Sales Design Consultant

Dedham, MA · On-site

$3.0K - $8.0K/mo

Closets by Design is hiring designers/sales representatives. You can help others organize their ... Educate customers on our products and services. * Follow our Sales Training and use communication ...

Terrain

Terrain Design Services Artisan

Wayland, MA · On-site

$18/hr

Location This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary In collaboration with the Design Manager, the Design Services Artisan creates ...

Terrain

Terrain Design Services Artisan

Wayland, MA · On-site

$18/hr

Location This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary In collaboration with the Design Manager, the Design Services Artisan creates ...

Crateandbarrel

Design Coordinator

Natick, MA · On-site

The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers ...

Crate & Barrel Holdings

Design Coordinator

Natick, MA · On-site

The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers ...

Floor & Decor

Design Supervisor

Waltham, MA

$19.99 - $38.41/hr

Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements * Design ...

Floor & Décor

Design Supervisor

Waltham, MA

$19.99 - $38.41/hr

Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements * Design ...

Floor & Decor Holdings, Inc.

Design Supervisor

Waltham, MA · On-site

$19.99 - $38.41/hr

Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements * Design ...

apiphani

Engineering Manager

Boston, MA · Remote

Own technical architecture across the stack you're responsible for -- frontend systems, terminal/SSH client patterns, backend service design, API contracts, performance, and the long-term shape of ...

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Showing results 21-40

All JobsService Design JobsService Design Jobs in Boston, MA

Service Design information

See Boston, MA salary details

$45.6K

$124.4K

$218.9K

How much do service design jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service design in Boston, MA is $124,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $156,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

How does a service designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

What are popular job titles related to Service Design jobs in Boston, MA?

For Service Design jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Service Design jobs in Boston, MA look for?

The top searched job categories for Service Design jobs in Boston, MA are:

Service Design jobs near you
Infographic showing various Service Design job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $124,377 per year, or $59.8 per hour.

Utility Service Coordinator

Westinghouse Electric Company, LLC

Norwell, MA

$28 - $32/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About the role:

White Bear Lake, MN

We are looking for a customer-focused Utility Service Coordinator to support utility service design projects from initiation through billing. You will be an important liaison between customers, field crews, work coordinators, and company partners, ensuring projects move through the design, construction, and billing processes.

You will report to the Utility Design and Project Coordination team and works with work coordinators, field crews, customers, builders, and other company partners throughout the project lifecycle. While this is an individual contributor role with no direct reports, it requires collaboration to ensure projects are completed on time, and within established processes.

This is a hybrid position based in White Bear Lake, MN, with employees working onsite Tuesday through Thursday and remotely on Mondays and Fridays.

Key Responsibilities:

  • Manage utility service projects from initial customer request through project completion and billing.
  • Review and process customer service notifications and work orders in SAP.
  • Communicate with builders, homeowners, contractors, and company partners to gather project requirements.
  • Create utility designs using Smallworld GIS and related systems.
  • Coordinate project scheduling and work execution with field crews and work coordinators.
  • Support field personnel during project execution by answering questions and providing project documentation.
  • Review as-built drawings and completed work to ensure accuracy.
  • Calculate billable costs, create invoices, and respond to customer billing inquiries.
  • Submit utility locates and coordinate third-party site visits.

Qualifications:

  • 1+ years of experience working with customers directly
  • High school diploma/GED

Our Safety Pledge to You:

If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple!

Why WECTEC Staffing Services?

WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network.

WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:

  • Comprehensive Health and Income Protection Benefits
  • 401(k) Savings Plan
  • Paid Vacations for Qualifying Positions

We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $28.00/hour to $32.00/hour.

WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com

You can submit your completed application, and explore other available options, using the following link: careers.westinghousenuclear.com

Get connected with WECTEC Staffing Services on social media: LinkedIn

Equal Opportunity Employer including Veterans and Individuals with Disabilities

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