ZipRecruiter

Log In

1

Service Design Jobs in Boston, MA (NOW HIRING)

Wb Engineering

Senior Electrical Engineer

Wilmington, MA · On-site

$120 - $180/hr

Single-line diagrams and main service design * Panel and service load calculations * Receptacle circuiting and voltage drop analysis * Short-circuit and fault current calculations Emergency & Backup ...

Starhired

Irrigation Technician

Framingham, MA · On-site

$35 - $45/hr

You will coordinate with our project managers to install, service, design irrigation systems. The ideal candidate will have a strong background in landscape maintenance and mechanical knowledge, with ...

Starhired

Irrigation Technician

Framingham, MA · On-site

$19.50 - $25.75/hr

You will coordinate with our project managers to install, service, design irrigation systems. The ideal candidate will have a strong background in landscape maintenance and mechanical knowledge, with ...

previous pagenext page

Showing results 21-40

All JobsService Design JobsService Design Jobs in Boston, MA

Service Design information

See Boston, MA salary details

$45.6K

$124.4K

$218.9K

How much do service design jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service design in Boston, MA is $124,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $156,400.00 per year, depending on experience, location, and employer.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

How does a service designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. Skills in user-centered design, process mapping, and tools like customer journey mapping are highly valued in industries such as healthcare, finance, and technology.

What is the role of a service designer?

A service designer is responsible for planning and organizing a service's components to improve user experience and operational efficiency. They analyze customer needs, develop service blueprints, and collaborate with cross-functional teams using tools like customer journey maps. Their goal is to create seamless, effective services that meet business objectives.

What are popular job titles related to Service Design jobs in Boston, MA?

For Service Design jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Service Design jobs in Boston, MA look for?

The top searched job categories for Service Design jobs in Boston, MA are:

Service Design jobs near you
Infographic showing various Service Design job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $124,377 per year, or $59.8 per hour.

Senior Electrical Engineer

Wb Engineering

Wilmington, MA • On-site

$120 - $180/hr

Other

Posted 18 days ago

Key responsibilities

  • Lead the design of electrical, lighting, and fire alarm systems through all project phases

  • Develop electrical design scope based on client meetings and preliminary assessments

  • Supervise and support staff across multiple concurrent projects

Job description

Role Overview

This is a senior-level Electrical Engineer position within a dynamic, employee-owned firm. The successful candidate will demonstrate comprehensive mastery across the full spectrum of electrical engineering—from main service design and power distribution to emergency systems and advanced building technologies.

You will take ownership of complex projects, both domestic and international, guiding them from concept through successful completion. This role blends deep technical expertise, project management leadership, and a strong commitment to mentorship. In addition to solving complex engineering challenges, you will collaborate closely with senior leadership to help shape the firm’s strategic direction and long-term growth.

This opportunity is ideal for an experienced engineer ready to elevate their career by leading projects, developing talent, and making a lasting impact on the organization’s future.

Core Technical Expertise

Power Distribution & Load Management

  • Single-line diagrams and main service design
  • Panel and service load calculations
  • Receptacle circuiting and voltage drop analysis
  • Short-circuit and fault current calculations

Emergency & Backup Systems

  • Design of single and redundant UPS systems
  • Single and multiple generator configurations
  • Automatic transfer switches (ATS)
  • Life safety, legally required, and optional standby load calculations

Systems Design & Integration

  • Fire alarm system design (device layout through full system upgrades)
  • Fire pumps, autoclaves, and specialized equipment coordination
  • Grounding and lightning protection systems

Lighting & Controls

  • Lighting level calculations
  • Design of standalone and networked lighting control systems

Advanced Components & Monitoring

  • Starline busway systems
  • Power monitoring, controls, and submetering solutions
Key Responsibilities
  • Lead the design of electrical, lighting, and fire alarm systems through all project phases
  • Develop electrical design scope based on client meetings and preliminary assessments
  • Prepare detailed drawings, engineering calculations, and technical reports
  • Select and specify electrical equipment and building systems
  • Assess and analyze the operation of existing electrical systems
  • Apply sound engineering judgment, creativity, and foresight to solve complex problems
  • Coordinate documentation internally and with clients, architects, and design partners
  • Serve as both Project Manager and Technical Lead
  • Prepare and review construction budgets aligned with project scope
  • Supervise and support staff across multiple concurrent projects
  • Mentor junior engineers and support professional development within the team
Qualifications
  • Bachelor’s degree in Electrical Engineering (or equivalent) from an accredited institution
  • Minimum 10 years of relevant electrical design experience
  • Preferred experience with data centers, SCIF, and/or life science facilities
  • Proficiency in AutoCAD, Revit, and engineering design/calculation software
  • Professional Engineer (PE) license preferred
  • Strong knowledge of building codes and design standards
  • Excellent written and verbal communication skills
  • Proven ability to manage multiple projects simultaneously
  • Deep understanding of the construction process
#J-18808-Ljbffr

Apply