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Service Department Associate Jobs in Illinois (NOW HIRING)

AHW LLC

Service Manager

Manteno, IL · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Department operations * Ability to analyze and interpret internal reports * Ability to work extended hours and weekends * Excellent customer service skills * Associate degree or equivalent experience ...

AHW LLC

Service Manager

Manteno, IL · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Department operations * Ability to analyze and interpret internal reports * Ability to work extended hours and weekends * Excellent customer service skills * Associate degree or equivalent experience ...

AHW LLC

Service Manager

Manteno, IL

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Department operations * Ability to analyze and interpret internal reports * Ability to work extended hours and weekends * Excellent customer service skills * Associate degree or equivalent experience ...

Sarahbush

$16.54/hr

Room Service Associate Room Service Associates are responsible for delivering meals to patients and ... Department: Food and Nutrition Hours: Per Diem, 16 hours a week required Required: Food Handlers ...

Sarah Bush Lincoln

Room Service Associate

Mattoon, IL · On-site

$16.54/hr

Room Service Associate Room Service Associates are responsible for delivering meals to patients and ... Department: Food and Nutrition Hours: Per Diem, 16 hours a week required Required: Food Handlers ...

Sarah Bush Lincoln

Room Service Associate

Mattoon, IL · On-site

$16.54 - $25.24/hr

Room Service Associate Room Service Associates are responsible for delivering meals to patients and ... Department: Food and Nutrition Hours: Part-Time, 24 hours required weekely Required: Food Handlers ...

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Service Department Associate information

What is the job description of a service department associate?

A service department associate is responsible for assisting customers with service inquiries, scheduling appointments, and processing transactions. They often perform administrative tasks, maintain records, and ensure customer satisfaction in a service environment. Strong communication skills and familiarity with service management software are typically required.

What are the most commonly searched types of Service Department jobs in Illinois?

The most popular types of Service Department jobs in Illinois are:

What cities in Illinois are hiring for Service Department Associate jobs?

Cities in Illinois with the most Service Department Associate job openings:

Service Department Associate jobs near you

Service Department Manager - Commercial Equipment

CITY FOOD EQUIPMENT CO

Lombard, IL • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Dental insurance
  • Vision insurance

  
    
Service Department Manager – Commercial Equipment
City Food Equipment – Chicago, IL / Lombard, IL / Wisconsin

Job Type: Full-Time
Pay: Competitive Salary (based on experience)
Job Summary

City Food Equipment, a leading commercial restaurant equipment company serving the Chicagoland area since 1985, is seeking an experienced Service Department Manager to lead and oversee our commercial equipment service operations.
This is a hands-on leadership role responsible for managing technicians, coordinating service calls, and ensuring efficient, high-quality service delivery to our customers. The ideal candidate is highly organized, mechanically knowledgeable, and experienced in managing service teams in a fast-paced environment.
Responsibilities

  • Oversee daily service department operations (scheduling, dispatching, workflow)
  • Answer incoming service calls and schedule repair appointments
  • Manage service calendar and technician assignments
  • Coordinate team meetings to ensure communication and accountability
  • Ensure technicians are prepared with proper parts and tools
  • Assist customers with service tickets and repair inquiries
  • Monitor technician performance, paperwork accuracy, and service efficiency
  • Conduct performance reviews, coaching, and corrective actions
  • Prepare quotes, invoices, and process payments
  • Maintain service records, parts tracking, and reporting
  • Collaborate with other departments to support overall operations
Requirements

  • High school diploma or GED required (Associate’s or technical training preferred)
  • 3+ years of mechanical experience (restaurant equipment, HVAC, automotive, or similar)
  • 2+ years of supervisory or management experience
  • Strong knowledge of equipment, parts, and service processes
  • Ability to create estimates, work orders, and calculate labor
  • Strong organizational and multitasking skills
  • Excellent communication and customer service skills
  • Proficiency in Microsoft Office (Word, Excel)
  • Ability to work in a warehouse environment
  • Valid driver’s license preferred
Preferred Qualifications

  • Experience managing a service department (restaurant equipment or similar industry)
  • Familiarity with service/dispatch software
  • Experience improving processes and operational efficiency
  • Bilingual (English/Spanish) a plus
Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Career growth opportunities
  • Stable, family-owned company (since 1985)
Why Join City Food Equipment?

  • Established, reputable company in the Chicagoland market
  • Leadership role with direct impact on operations and growth
  • Team-oriented culture with long-term stability
Apply here:
https://www.cityfoodequipment.com/pages/careers
City Food Equipment is an Equal Opportunity Employer.