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Service Department Associate Jobs in Poplar Grove, IL

Camping World

Service Advisor

Roscoe, IL · On-site

$50K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ability to follow department procedures and policies * Valid driver's license preferred * May ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

Camping World Holdings, Inc.

Service Advisor

Roscoe, IL · On-site

$50K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ability to follow department procedures and policies * Valid driver's license preferred * May ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

Home Depot

Department Supervisor

Rockford, IL

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Algonquin, IL · On-site

$20/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Janesville, WI · On-site

$20.25 - $22.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Rockford, IL · On-site

$20/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Mchenry, IL

$20.25 - $22.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Janesville, WI · On-site

$20.25 - $22.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Crystal Lake, IL · On-site

$20/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Lake Geneva, WI

$19.75 - $22.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Mchenry, IL · On-site

$20/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Machesney Park, IL · On-site

$20/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Crystal Lake, IL

$20 - $22.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Algonquin, IL

$20 - $22.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Machesney Park, IL

$19.75 - $22/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Home Depot

Department Supervisor

Lake Geneva, WI · On-site

$19.75 - $22.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Castle Imports of McHenry

Subaru Sales Associate

Mchenry, IL · On-site

$100K - $150K/yr

  • Medical

  • Retirement

Sales Associate Are you a top sales performer at your dealership and ready to drive your career ... Service Department for their vehicle needs. What's In It For You: * Competitive salary with ...

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Showing results 1-20

All JobsService Department Associate JobsService Department Associate Jobs in Poplar Grove, IL

Service Department Associate information

See Poplar Grove, IL salary details

$8

$17

$29

How much do service department associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service department associate in Poplar Grove, IL is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What is the job description of a service department associate?

A service department associate is responsible for assisting customers with service inquiries, scheduling appointments, and processing transactions. They often perform administrative tasks, maintain records, and ensure customer satisfaction in a service environment. Strong communication skills and familiarity with service management software are typically required.
Service Department Associate jobs near you

Service Manager

Lakeside International Trucks

Rockford, IL • On-site

Full-time

Re-posted 9 days ago

Job description

Direct daily activities of the Service Department to achieve maximum profit and growth objectives. Provide high quality service work, which meets customer expectations, encourages repeat business, and attracts new business to the dealership. Success will be achieved through appropriate staffing, training and development, customer retention, cost controls and meeting business plan objectives.
Revenue:
  • Responsible for Service Department profitability and maintaining high levels of customer satisfaction
  • Meet Service Department financial and operating objectives in support of the company business plan
  • Achieve Service Department sales plan by meeting with customers, working with dealership sales teams, the Marketing Department and through referral business
  • Engage customers and maintain positive relationships with key decision makers and influencers
  • Lead Service Department efforts to achieve monthly business plan objectives

Operations:
  • Conduct weekly shop meetings to review KPIs, policies, procedures, technical updates, customer issues and safety training and concerns
  • Maintain a safe work environment and ensure employees adhere to company safety practices; in the event of an accident follow established company protocol
  • Maintain shop and service office cleanliness and organization and provide general upkeep of dealership facility and grounds
  • Address customer issues immediately, communicate effectively and document as needed
  • Ensure proper tooling is available and ensure repairs or replacements are made promptly 
  • Communicate effectively and timely between departments and locations
  • Ensure compliance of warranty procedures, repairs, and documentation in accordance with vendor warranty guidelines 
  • Address customer collection issues by working regularly with the Accounting Department
  • Participate and be an active contributor in monthly Service Manager meetings

Personnel:
  • Maintain a positive workplace culture
  • Meet with employees regularly and comply with company annual and semi-annual employee 1:1 meeting process and target dates
  • Regularly evaluate employee skill levels and needs and ensure dealer and OEM training requirements are met
  • Lead all staffing efforts of the Service Department and work regularly with the Human Resources Department to source talent
  • Participate in local recruiting events, engage local high schools and technical schools, serve on school advisory boards as a subject matter expert
  • Ensure employee concerns are addressed professionally and in a timely manner
  • Associate Arts degree in a technical field or a minimum of 5 years of comparable work experience 
  • Strong understanding of service operation safety practices. Responsible for safety audits, safety training, compliance with State and Federal OSHA, MSHA, EPA, and DOT regulations
  • Experience with budget planning, delegation, keen decision making and project management 
  • Experience with training, coaching and mentoring employees
  • Detail oriented and highly organized
  • Ability to prioritize and multi-task in a fast-paced environment
  • Strong written and oral communication skills
  • Have or obtain and maintain a commercial driver's license (CDL)

Apply