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Service Department Associate Jobs in Poplar Grove, IL

AHW LLC

ASP Shop Operations Manager

Hampshire, IL · On-site

$32 - $45/hr

... Service Department operations · Ability to analyze and interpret internal reports · Ability to work extended hours and weekends · Excellent customer service skills · Associate degree or ...

New

Midas

Automotive Service Writer/Manager

Janesville, WI · On-site

$55K - $70K/yr

We are looking for automotive service managers to manage and direct all service department ... Midas is committed to training our associates and promoting from within the organization.

Midas

Automotive Service Writer/Manager

Janesville, WI · On-site

$55K - $70K/yr

We are looking for automotive service managers to manage and direct all service department ... Midas is committed to training our associates and promoting from within the organization.

Castle Imports of McHenry

KIA Sales Associate

Mchenry, IL · On-site

$100K - $150K/yr

KIA Sales Associate Are you a top sales performer at your dealership and ready to drive your career ... Service Department for their vehicle needs. What's In It For You: * Competitive salary with ...

Castle Imports of McHenry

KIA Sales Associate

Mchenry, IL · On-site

$100K - $150K/yr

KIA Sales Associate Are you a top sales performer at your dealership and ready to drive your career ... Service Department for their vehicle needs. What's In It For You: * Competitive salary with ...

Castle Imports of McHenry

KIA Sales Associate

Mchenry, IL · On-site

$100K - $150K/yr

KIA Sales Associate Are you a top sales performer at your dealership and ready to drive your career ... Service Department for their vehicle needs. What's In It For You: * Competitive salary with ...

Methods Machine

Service Manager

Gilberts, IL · On-site

$115K - $135K/yr

Collaborate with other departments to resolve technical challenges and ensure customer satisfaction ... Associate's or Bachelor's degree in Engineering, Technical Studies, or a related field preferred ...

Methods Machine

Service Manager

Gilberts, IL · On-site

$115K - $133K/yr

Collaborate with other departments to resolve technical challenges and ensure customer satisfaction ... Associate's or Bachelor's degree in Engineering, Technical Studies, or a related field preferred ...

Methods Machine Tools Inc

Service Manager

Gilberts, IL · On-site

$115K - $133K/yr

Collaborate with other departments to resolve technical challenges and ensure customer satisfaction ... Associate's or Bachelor's degree in Engineering, Technical Studies, or a related field preferred ...

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All JobsService Department Associate JobsService Department Associate Jobs in Poplar Grove, IL

Service Department Associate information

See Poplar Grove, IL salary details

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How much do service department associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service department associate in Poplar Grove, IL is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What is the job description of a service department associate?

A service department associate is responsible for assisting customers with service inquiries, scheduling appointments, and processing transactions. They often perform administrative tasks, maintain records, and ensure customer satisfaction in a service environment. Strong communication skills and familiarity with service management software are typically required.
Service Department Associate jobs near you

ASP Shop Operations Manager

AHW LLC

Hampshire, IL • On-site

$32 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Description:

Assists in coordinating and directing the workload of the assigned ASP technician team for maximum efficiency and productivity while providing quality repair work. Advises and recommends to the ASP Service Manager skills and training needs for the assigned technicians. 


Responsibilities:

· Monitors ASP Service Department metrics monthly to ensure achievement of goals

· Provides performance feedback for assigned ASP service technicians to the ASP Service Manager 

· Oversees and directs the ASP technicians in scheduling work and performance

· Directs and assists ASP technicians in the diagnosis of machine problems

· Assists in the quoting of ASP repair orders coming into the Service Department and reviews repair orders for accuracy and completeness

· Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order

· May approve the release of equipment for delivery to the customer 

· Opens work orders as directed by the ASP Service Manager and maintains control until closed and invoiced 

· Fields internal and external customer inquiries to the Service Department

· Attends schooling and seminars as directed by management

· Performs complex diagnostics and repairs on ASP equipment

· May participate in required Service EDUCATE Training programs 

· Supports customer clinics

· May promote and sell dealer service programs directly to customers

· Maintains current knowledge of John Deere and competitive products

· Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment, ensuring all are in good working order

· Maintains a safe working environment and adheres to company safety program at all times 

· Performs other duties as assigned


Requirements:

 Experience, Education, Skills and Knowledge:

· 5+ years experience in Service Department operations, with commercial application equipment experience preferred 

· Ability to use standard desktop load applications such as Microsoft Office and internet functions

· Ability to write and speak effectively to individuals and groups

· Familiar with John Deere and competitive products

· Basic understanding of financial principles relative to Service Department operations 

· Ability to analyze and interpret internal reports

· Ability to work extended hours and weekends

· Excellent customer service skills

· Associate degree or equivalent experience 


Pay Range: $32.00 - $45.00 per hour


Benefits: We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.

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