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Service Delivery Project Manager Jobs (NOW HIRING)

... across projects and engagements • Partner with Project Managers to ensure projects remain aligned with delivery commitments • Ensure risks and issues are identified early and addressed ...

Zantech is looking for a talented Service Delivery Manager to contribute to the success of our upcoming Operations and Program Management Support Services project for a Hybrid role based out of ...

The Project Manager (Working Leader) will be responsible for overseeing IT service delivery projects while providing direct supervision to team members. Principal responsibilities include: * Lead and ...

The Project Manager (Working Leader) will be responsible for overseeing IT service delivery projects while providing direct supervision to team members. Principal responsibilities include: * Lead and ...

Large Project Services develops projects and serves as primary project interface for all large ... Works with Entergy accounting, legal and Project Delivery to ensure reimbursable projects are ...

About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion ... project management methodology and ITIL practices • Solid understanding of service management ...

Support the Services Delivery project team in: * Liaising with the client to discuss requirements ... Managing project schedules and scope, tracking all internal and client tasks required to meet ...

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Service Delivery Project Manager information

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$29K

$93.9K

$160.5K

How much do service delivery project manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for service delivery project manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What does a service delivery project manager do?

A Service Delivery Project Manager is responsible for overseeing the planning, execution, and delivery of services to clients or customers, ensuring that projects meet agreed-upon standards and deadlines. They coordinate between different teams, manage resources, and communicate with stakeholders to make sure service commitments are fulfilled. Their role often involves monitoring performance, resolving issues, and implementing improvements to enhance service quality and customer satisfaction. Additionally, they track project progress, manage budgets, and ensure compliance with company policies and client requirements.

What are the key skills and qualifications needed to thrive as a service delivery project manager?

To thrive as a Service Delivery Project Manager, you need expertise in project management, service delivery frameworks (such as ITIL), and a relevant degree or certification like PMP or PRINCE2. Familiarity with project management tools (e.g., Microsoft Project, Jira) and IT service management systems (e.g., ServiceNow) is typically required. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure projects are delivered efficiently, client expectations are met, and service quality is consistently maintained.

What are some common challenges faced by service delivery project managers and how can they be addressed?

Service Delivery Project Managers often encounter challenges such as balancing client expectations with operational capabilities, managing cross-functional teams, and ensuring projects are delivered on time and within budget. Effective communication, clear documentation, and proactive risk management are key strategies to overcome these obstacles. Building strong relationships with stakeholders and maintaining flexibility in problem-solving also help ensure smooth project delivery and client satisfaction.

What is the difference between Service Delivery Project Manager vs Service Desk Manager?

AspectService Delivery Project ManagerService Desk Manager
Primary FocusManaging service delivery projects, ensuring client satisfaction, and meeting project goalsOverseeing daily service desk operations, managing support teams, and resolving user issues
CertificationsProject Management Professional (PMP), ITILITIL, HDI Support Center Manager
Work EnvironmentClient-facing, project-based, cross-functional teamsSupport center, help desk, internal IT support teams
Industry UsageIT services, consulting, telecommunicationsIT support, customer service, internal IT departments

The Service Delivery Project Manager focuses on managing specific projects to deliver IT services effectively, while the Service Desk Manager oversees daily support operations. Both roles require ITIL knowledge and strong communication skills but differ in scope and responsibilities.

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What cities are hiring for Service Delivery Project Manager jobs?

Cities with the most Service Delivery Project Manager job openings:

What states have the most Service Delivery Project Manager jobs?

States with the most job openings for Service Delivery Project Manager jobs include:

What are popular job titles related to Service Delivery Project Manager jobs?

For Service Delivery Project Manager jobs, the most frequently searched job titles are:

Infographic showing various Service Delivery Project Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Collaborative Delivery Project Manager - Water/Wastewater

Sacramento, CA • Hybrid

$127K - $212K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Key responsibilities

  • Lead project delivery by managing scope, schedule, budget, quality, safety, and risk across complex projects.

  • Translate client objectives into actionable delivery plans and coordinate multidisciplinary teams to execute effectively.

  • Serve as a primary point of contact for clients and stakeholders, facilitating communication and building trust.


Job description

 

Kennedy Jenks is seeking a Collaborative Delivery Project Manager to join our California team. In this role you will lead complex, multidisciplinary projects across our water, environmental, and industrial practices.

This is an opportunity to step into a delivery leadership role where you are accountable for outcomes and trusted to guide teams through technical, regulatory, and organizational complexity. You’ll work across disciplines and geographies to translate client goals into clear delivery strategies and ensure projects are executed effectively from start to finish.

You’ll play a key role in delivering infrastructure solutions that support the long-term health of our communities.

What You’ll Do

As a Collaborative Delivery Project Manager, you’ll operate at the intersection of project leadership, client engagement, and delivery strategy.

  • Lead project delivery: Own scope, schedule, budget, quality, safety, and risk across complex projects, maintaining accountability through all phases of delivery.
  • Translate strategy into execution: Turn client objectives into clear, actionable delivery plans and align multidisciplinary teams to execute effectively.
  • Coordinate across teams: Lead integrated teams across disciplines, locations, and partner organizations, ensuring work is aligned, sequenced, and progressing.
  • Serve as a trusted client partner: Act as a primary point of contact for clients and stakeholders, leading meetings, facilitating discussions, and building trust through clear communication and sound judgment.
  • Drive project performance: Monitor budgets, schedules, forecasts, and change management, applying strong financial and operational awareness to support consistent performance and informed decisions.
  • Navigate risk and complexity: Anticipate challenges early, evaluate options, and guide teams toward practical, solution-oriented outcomes that keep projects aligned with client and firm objectives.
  • Contribute to growth and strategy: Support proposals, feasibility studies, and delivery planning with an execution-focused perspective that strengthens pursuits and outcomes.
  • Develop teams and practices: Mentor project staff, provide clear direction, and contribute to improving delivery practices through lessons learned and continuous improvement.
What Makes This Role Different
  • Accountability with influence: You are responsible for delivery outcomes and shaping how projects are executed across teams and disciplines.
  • Consultative leadership: This role goes beyond coordination. You act as a trusted advisor, helping clients and teams navigate complex decisions with confidence.
  • Balanced ownership: You are responsible for both technical delivery and business performance, understanding how project outcomes impact client relationships and long-term success.
What You Bring
  • Complex project leadership: Experience leading complex, multidisciplinary infrastructure, environmental, industrial, or treatment system projects.
  • Strategic delivery: Strong ability to translate client goals into delivery strategies and align teams to execute.
  • Comprehensive project management: Experience managing scope, schedule, budget, quality, and risk across project lifecycles.
  • Business and financial acumen: Knowledge of budgeting, forecasting, resource planning, and change management processes.
  • Regulatory Compliance: Experience working in regulatory or compliance-driven environments.
  • Proactive decision-making: A proactive, solutions-oriented mindset with strong judgment.
  • Stakeholder communication: Strong communication skills and the ability to build trust across clients, partners, and internal teams.
Qualifications
  • Education: Bachelor’s degree in Engineering or related technical field required. Master’s degree in a related technical field preferred.
  • Experience: 10+ years of progressive experience delivering technically complex projects.
  • Technical knowledge: Strong working knowledge of project management principles, project controls, and delivery frameworks.
  • Certifications or licenses: Professional Engineer (PE) license in California preferred or ability to obtain.

Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work, with a minimum of two days per week in the office. This approach empowers our people to thrive, collaborate, and achieve their full potential. 

Salary range for this position is expected to be between $127,000 and $212,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location. 

Benefits summary: Medical, dental, vision, life and disability insurance; a health savings account; a 401(k); bonus programs; tuition reimbursement; an employee stock purchase plan; professional registration support; business travel assistance; competitive paid time off and holidays; an employee assistance program; and additional programs that support your wellbeing and professional growth.

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