Project Manager
£35K/yr
To provide a comprehensive IT delivery and project management service directly to the company client base and or stakeholders To be responsible for chasing, monitoring and summarizing progress of ...
Project Manager
£35K/yr
To provide a comprehensive IT delivery and project management service directly to the company client base and or stakeholders To be responsible for chasing, monitoring and summarizing progress of ...
Our services span from initial planning and investment, through start-up and operations. Core to ... In the role of Systems Delivery Project Manager RSSOM (Rolling Stock, Systems, and O&M), you will ...
Our services span from initial planning and investment, through start-up and operations. Core to ... In the role of Systems Delivery Project Manager RSSOM (Rolling Stock, Systems, and O&M), you will ...
The role will manage and maintain a consistent level of service and best practices to achieve ... Actively facilitate the effective transition from project to support, working with Service Delivery ...
The role will manage and maintain a consistent level of service and best practices to achieve ... Actively facilitate the effective transition from project to support, working with Service Delivery ...
Technical Project Manager
Toronto, ON · Remote
CA$110K - CA$135K/yr
... services. Our mission is to drive digital transformation and cloud adoption for our clients ... Review and approve delivery team timesheets to ensure accurate billing and project tracking. * Team ...
Technical Project Manager
Toronto, ON · Remote
CA$110K - CA$135K/yr
... services. Our mission is to drive digital transformation and cloud adoption for our clients ... Review and approve delivery team timesheets to ensure accurate billing and project tracking. * Team ...
Service Delivery Manager
Mississauga, ON · On-site
CA$63K - CA$77K/yr
About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.
Service Delivery Manager
Mississauga, ON · On-site
CA$63K - CA$77K/yr
About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.
CA$63K - CA$70K/yr
About GardaWorld The Airport Needs You | Service Delivery Manager | Region of Waterloo International Airport - YKF in Kitchener, Ontario. Airports run on leadership, operational excellence, and ...
CA$63K - CA$70K/yr
About GardaWorld The Airport Needs You | Service Delivery Manager | Region of Waterloo International Airport - YKF in Kitchener, Ontario. Airports run on leadership, operational excellence, and ...
Service Delivery Manager
Toronto, ON · On-site
CA$80/hr
As a Service Delivery Manager, you are the primary point of contact for overall service delivery to Introducing Broker and Portfolio Manager clients of FCC. You will act as a liaison between the ...
Service Delivery Manager
Toronto, ON · On-site
CA$80/hr
As a Service Delivery Manager, you are the primary point of contact for overall service delivery to Introducing Broker and Portfolio Manager clients of FCC. You will act as a liaison between the ...
Service Delivery Manager
Mississauga, ON · On-site
CA$63K - CA$77K/yr
About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.
Service Delivery Manager
Mississauga, ON · On-site
CA$63K - CA$77K/yr
About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.
Service Delivery Manager
Thunder Bay, ON · On-site
CA$63K - CA$70K/yr
As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...
Service Delivery Manager
Thunder Bay, ON · On-site
CA$63K - CA$70K/yr
As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...
Service Delivery Manager
London, ON · On-site
As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes ...
Service Delivery Manager
London, ON · On-site
As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes ...
Project Manager
Ottawa, ON · On-site
CA$63K - CA$79K/yr
The diversity of projects carried out by our Project Delivery Services and/or Design Group focused ... You will manage a variety of stakeholder interests and continue to grow and deepen your knowledge ...
Project Manager
Ottawa, ON · On-site
CA$63K - CA$79K/yr
The diversity of projects carried out by our Project Delivery Services and/or Design Group focused ... You will manage a variety of stakeholder interests and continue to grow and deepen your knowledge ...
PROJECT MANAGER
Toronto, ON · On-site
CA$105K - CA$160K/yr
Project Management Division & Section: Environment, Climate & Forestry, Urban Forestry Operations ... service delivery, improve work quality, and drive organizational effectiveness across the division.
PROJECT MANAGER
Toronto, ON · On-site
CA$105K - CA$160K/yr
Project Management Division & Section: Environment, Climate & Forestry, Urban Forestry Operations ... service delivery, improve work quality, and drive organizational effectiveness across the division.
Project Manager
Toronto, ON · On-site
The Project Manager is responsible for the successful planning, execution, and delivery of assigned divisional projects. This role leads cross-functional teams, manages project schedules, and ensures ...
Quick apply
Project Manager
Toronto, ON · On-site
The Project Manager is responsible for the successful planning, execution, and delivery of assigned divisional projects. This role leads cross-functional teams, manages project schedules, and ensures ...
Project Manager
Toronto, ON · Hybrid
Responsibilities Manage the delivery of technology and data projects from planning through ... services technology or complex enterprise systems, we encourage you to apply.
Project Manager
Toronto, ON · Hybrid
Responsibilities Manage the delivery of technology and data projects from planning through ... services technology or complex enterprise systems, we encourage you to apply.
Project Manager
Markham, ON · Hybrid
Your Opportunity AECOM is seeking a results-driven Senior Design-Build Project Manager to join our ... delivering a better world. As a trusted professional services firm powered by deep technical ...
Project Manager
Markham, ON · Hybrid
Your Opportunity AECOM is seeking a results-driven Senior Design-Build Project Manager to join our ... delivering a better world. As a trusted professional services firm powered by deep technical ...
Reporting to the Manager of Engineering Services, the Project Manager is responsible for planning, coordinating, and delivering engineering and infrastructure projects that support the needs of First ...
Reporting to the Manager of Engineering Services, the Project Manager is responsible for planning, coordinating, and delivering engineering and infrastructure projects that support the needs of First ...
... service buildings. They are recognized for delivering high-quality public infrastructure projects across the region. Position Summary The Project Manager (PM) will lead the full lifecycle of large ...
Quick apply
... service buildings. They are recognized for delivering high-quality public infrastructure projects across the region. Position Summary The Project Manager (PM) will lead the full lifecycle of large ...
Project Manager
Toronto, ON · On-site
... service buildings. They are recognized for delivering high-quality public infrastructure projects across the region. Position Summary The Project Manager (PM) will lead the full lifecycle of large ...
Quick apply
Project Manager
Toronto, ON · On-site
... service buildings. They are recognized for delivering high-quality public infrastructure projects across the region. Position Summary The Project Manager (PM) will lead the full lifecycle of large ...
Project Manager
Chalk River, ON · On-site
Aligning project delivery with organizational objectives and stakeholder expectations ... Strong negotiation, influencing, customer service, and relationship-building abilities. * Knowledge ...
Project Manager
Chalk River, ON · On-site
Aligning project delivery with organizational objectives and stakeholder expectations ... Strong negotiation, influencing, customer service, and relationship-building abilities. * Knowledge ...
Project Manager
Ottawa, ON · On-site
CA$77K - CA$96K/yr
SUMMARY The Project Manager plans and oversees the end-to-end delivery of assigned projects and ... on delivering innovative service solutions that create value for its clients. Globally, BGIS ...
Project Manager
Ottawa, ON · On-site
CA$77K - CA$96K/yr
SUMMARY The Project Manager plans and oversees the end-to-end delivery of assigned projects and ... on delivering innovative service solutions that create value for its clients. Globally, BGIS ...
Service Delivery Project Manager information
What does a service delivery project manager do?
A Service Delivery Project Manager is responsible for overseeing the planning, execution, and delivery of services to clients or customers, ensuring that projects meet agreed-upon standards and deadlines. They coordinate between different teams, manage resources, and communicate with stakeholders to make sure service commitments are fulfilled. Their role often involves monitoring performance, resolving issues, and implementing improvements to enhance service quality and customer satisfaction. Additionally, they track project progress, manage budgets, and ensure compliance with company policies and client requirements.
What are the key skills and qualifications needed to thrive as a service delivery project manager?
To thrive as a Service Delivery Project Manager, you need expertise in project management, service delivery frameworks (such as ITIL), and a relevant degree or certification like PMP or PRINCE2. Familiarity with project management tools (e.g., Microsoft Project, Jira) and IT service management systems (e.g., ServiceNow) is typically required. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure projects are delivered efficiently, client expectations are met, and service quality is consistently maintained.
What are some common challenges faced by service delivery project managers and how can they be addressed?
Service Delivery Project Managers often encounter challenges such as balancing client expectations with operational capabilities, managing cross-functional teams, and ensuring projects are delivered on time and within budget. Effective communication, clear documentation, and proactive risk management are key strategies to overcome these obstacles. Building strong relationships with stakeholders and maintaining flexibility in problem-solving also help ensure smooth project delivery and client satisfaction.
What is the difference between Service Delivery Project Manager vs Service Desk Manager?
| Aspect | Service Delivery Project Manager | Service Desk Manager |
|---|---|---|
| Primary Focus | Managing service delivery projects, ensuring client satisfaction, and meeting project goals | Overseeing daily service desk operations, managing support teams, and resolving user issues |
| Certifications | Project Management Professional (PMP), ITIL | ITIL, HDI Support Center Manager |
| Work Environment | Client-facing, project-based, cross-functional teams | Support center, help desk, internal IT support teams |
| Industry Usage | IT services, consulting, telecommunications | IT support, customer service, internal IT departments |
The Service Delivery Project Manager focuses on managing specific projects to deliver IT services effectively, while the Service Desk Manager oversees daily support operations. Both roles require ITIL knowledge and strong communication skills but differ in scope and responsibilities.
What cities in Ontario are hiring for Service Delivery Project Manager jobs?
Cities in Ontario with the most Service Delivery Project Manager job openings:
Project Manager
Uxbridge, ON
Uxbridge Employment Agency
£35K/yr
Full-time
Re-posted 19 days ago
Job description
Job Description An amazing opportunity has become available for a mid-level Project Manager to join a smashing local company, working within their Service Delivery Team. This role would suit Project Managers seeking to gain further industry experience that have at least one years' post junior level exposure within a commercial business environment. Role responsibilities: To provide a comprehensive IT delivery and project management service directly to the company client base and or stakeholders To be responsible for chasing, monitoring and summarizing progress of each project and assist with delivering the IT service portfolio, as required within an Aglie/Waterfall environment To manage the delivery teams schedules and resource forecasts with the teams as required when planning Highlight/log and monitor potential RAIDs, seeking to proactively resolve RAIDs as required Take lead and manage ad hoc back-office Admin to the project team and or client/users Manage the delivery of demand of all size projects through the Service Delivery/Project Management Governance Framework, to transition projects successfully into Live Operation/Business as Usual as required Candidate requirements: Proven track record in successfully delivering projects Demonstrable experience in a PM role and or a PMO role within a high pressure, and or complex global team Agile/waterfall and or Prince 2 Foundation Practitioner Strong MS package skills including, Project, PowerPoint, Excel, PPT, Visio and Word **Please note - You may be required to travel to the main office in London and or other locations as required.** What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV
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