Service Delivery Manager Jobs in Scappoose, OR (NOW HIRING)

Classification
Non-exempt 

Reports to
Driver Manager 

Summary/Objective
Provide the customer with timely, courteous food delivery.  You must always conduct yourself professionally as a driver, and at the delivery site.  All deliveries must arrive on time and with all products.  Drivers must drive and park safely and legally according to the training and check-off list.  In this position safety is our utmost concern. 

Position Type/Expected Hours of Work 

This is a part-time seasonal position which is anticipated to last through the end of the 2026 calendar year in order to support increased workload due to holidays.  As a part-time seasonal position there is no specific guarantee of hours due to fluctuations in client order volume, however it is anticipated this position will be needed 1-2 days per week in September 2026 with days per week increasing in October-December. Ideal candidates will be available to work Tuesday through Saturday, primarily in afternoons and evenings.  Candidates who are available 7 days per week between the hours of 6 am and 6 pm are highly desirable. Additional work hours and flexible schedule may be required. Additional training and/or education hours may be required. 

Essential Functions* 

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Upholding Elephants Delicatessen’s Core Values 

• Standard of Excellence, Unity, and Sustainability, as outlined in the employee handbook. 

Customer Hospitality 

• Ensure timely arrival of all deliveries 
• Maintain tidy, professional personal and vehicle appearance  
• Provide customers with error-free deliveries 
• Help customers and double check that they are satisfied with their delivery before you leave 
• Maintain presentation quality of all foods in transport 

Safety and Operations 

• Verify all orders are complete and ready to go 
• Have your phone with you at all times
• Load car and verify that all products are present 
• Notify manager of your departure 
• Drive safely and park legally 
• Bring equipment slips when necessary 
• Keep workstations tidy and sanitary. Must be compliant in all areas of safety, sanitation, and training certification requirements. 
• Comply with requests from direct supervisor 
• Follow all company policies (Breaks, Paper Products, Meals, Dress Code, Phone Policy) 
• Attend and participate in Elephants Delicatessen continuing education and certification classes

Measures of Performance  

• Embodiment of Elephants core values 
• Continuous excellence in customer service and hospitality 
• Positive, upbeat attitude, especially in high-pressure times 
• Neat, clean appearance always; adhere to uniform 
• Punctuality adherence to attendance policy 
• Ability to perform responsibilities and duties effectively 
• Working in an efficient, timesaving manner; adhering to schedule  
• Control cost of goods and inventory 
• Upholding all sanitation and safety procedures 
• Vehicle maintained in good, reliable condition 
• Orders delivered on time and completely 
• No driving/parking accidents; moving violations; parking tickets 

AAP/EEO Statement 

Elephants Delicatessen does not discriminate on the basis of race, color, creed, national origin, age, gender, marital status, veteran status, disability, sexual orientation, religion, family status, filing of workers compensation claims, or any other legally protected status. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 Required Education and Experience 

1. 5 years of previous driving experience  
2. Current Food Handler certification 
3. Customer service experience 
4. Current, valid Driver’s License 
5. Valid Car Insurance 
6. Clean driving record for past 3 years 

Preferred Education and Experience 

1. High School Diploma or G.E.D. 
2. At least 1 year of customer service/delivery/ food service experience.  

Work Environment 

• Includes working in refrigerated areas and on surfaces that can be wet and slippery 
• Typically, maintains a moderate noise level 
• Working with exposure to dust, mold, gluten, fragrances and other fumes and airborne particles,?fresh fruits, vegetables, house plants, and flowers 
• Working in proximity to and using common commercial cleaning agents? 
• Frequent handwashing is required 

Physical Demands 

• Consistently required to stand, walk, bend, squat, reach, grasp, twist and turn, talk, listen and hear.? Consistent fine finger manipulations and repetitive motions with hands and feet  
• Occasionally required to stoop and climb ladders or stepstools 
• As needed, position may require sitting, crawling and climbing stairs 
• Regularly required to lift up to 50 lbs. without assistance 
• Work performed requires medium to high physical strength 
• Consistently required to use near and peripheral vision, in addition to depth perception