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Service Delivery Manager Jobs in Rochester, MN (NOW HIRING)

Central Farm Service

Feed Delivery Driver

Hayfield, MN · On-site

$55K - $65K/yr

Ensure deliveries are performed in such a manner as to maintain good customer relations * Comply ... Perform other duties as requested by supervisor or management Requirements * Maintain a valid Class ...

Central Farm Service

Feed Delivery Driver

Hayfield, MN · On-site

$55K - $65K/yr

Ensure deliveries are performed in such a manner as to maintain good customer relations Comply with ... Perform other duties as requested by supervisor or management CFS is an Equal Opportunity Employer ...

O'Reilly Auto Parts

Delivery Specialist

Spring Valley, MN · On-site

$11.13 - $18/hr

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

CannonDesign

Project Manager III

Rochester, MN · On-site

$70K - $87K/yr

... design services, managing our processes, and delivering solid financial performance. HERE'S WHAT ... YOU'LL DO * Assist with leading, developing and nurturing, a successful partnering relationship ...

O'Reilly Auto Parts

Delivery Specialist

Rochester, MN · On-site

$11.13 - $20/hr

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

O'Reilly Auto Parts

Delivery Specialist

Rochester, MN · On-site

$11.41 - $20.30/hr

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

CannonDesign

Project Manager III

Rochester, MN · On-site

$70K - $87K/yr

... design services, managing our processes, and delivering solid financial performance. HERE'S WHAT ... YOU'LL DO * Assist with leading, developing and nurturing, a successful partnering relationship ...

O'Reilly Auto Parts

Delivery Specialist

Rochester, MN · On-site

$11.41 - $20.30/hr

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

O'Reilly Auto Parts

Delivery Specialist

Rochester, MN · On-site

$11.41 - $20.30/hr

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

O'Reilly Auto Parts

Delivery Specialist

Rochester, MN · On-site

$11.41 - $20.30/hr

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

O'Reilly Auto Parts

Delivery Specialist

Rochester, MN · On-site

$11.41 - $20.30/hr

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

O'Reilly Auto Parts

Delivery Specialist

Rochester, MN · On-site

$10.85 - $18/hr

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

Rosati's Pizza

Delivery Driver

Rochester, MN · On-site

$12 - $14/hr

Delivery is a customer service job so knowing the menu, following customer requests, and following ... will be made by the management of this franchisee. All inquiries about employment at this ...

Factory Motor Parts

Delivery Driver

Rochester, MN · On-site

$16/hr

We are seeking a reliable and safety-minded Delivery Driver committed to providing exceptional customer service. You should also be highly organized with strong time-management and prioritization ...

Factory Motor Parts

Delivery Driver

Rochester, MN · On-site

$16/hr

We are seeking a reliable and safety-minded Delivery Driver committed to providing exceptional customer service. You should also be highly organized with strong time-management and prioritization ...

Best Buy

Delivery Assistant

Rochester, MN

$14.75 - $18.25/hr

... products, services and content * Work independently or as part of a two-person team * Manage ... Delivery Person, Location: Rochester, MN - 55901

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Rochester, MN

Service Delivery Manager information

See Rochester, MN salary details

$29.5K

$95.5K

$163.1K

How much do service delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service delivery manager in Rochester, MN is $95,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $130,100.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What job categories do people searching Service Delivery Manager jobs in Rochester, MN look for?

The top searched job categories for Service Delivery Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Service Delivery Manager jobs?

Cities near Rochester, MN with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you

Feed Delivery Driver

Central Farm Service

Hayfield, MN • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

In this job, the team member will provide accurate and efficient delivery of feed.
Essential Duties & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Provide accurate and efficient delivery of feed to the destination indicated on the assigned feed order.
  • Ensure deliveries are performed in such a manner as to maintain good customer relations
  • Comply with all federal and state Department of Transportation regulations and strive for excellent Comprehensive Safety Analysis (CSA) scores
  • Know and follow all company safety policies/procedure. Perform work in a safe manner while observing all traffic laws and all OSHA state and federal safety regulations
  • Perform pre-trip and post-trip inspections. Report all maintenance items to supervisor
  • Maintain equipment in operational and cleanly appearances at all times
  • Represent yourself and CFS professionally at all times in action and appearance.
  • Perform other duties as requested by supervisor or management

Requirements
  • Maintain a valid Class A or Class B Commercial Driver's License (CDL)
  • Maintain required Department of Transportation (DOT) medical certification
  • Maintain insurability requirements in accordance with property and casualty insurance guidelines
  • One-year relevant experience or any combination of education and experience that demonstrates the ability to do the job.

CFS Offers an excellent benefit package:
  • Health- with company HSA contribution , Dental and Vision insurance
  • Life Insurance - $50,000 company paid
  • Short-term and Long-term Disability - company paid
  • Paid Time Off (PTO) and paid Holidays
  • Defined Benefit Retirement Plan (Pension)
  • Matching 401(k) Plan
  • Clothing and Boot program

CFS is an Equal Opportunity Employer
Salary Description
$55,000 to $65,000

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