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Service Delivery Manager Jobs in Reno, NV (NOW HIRING)

RV Country

Service Manager

Sparks, NV · On-site

$120K - $140K/yr

The Service Manager carries out responsibilities by building customer relationships, operating ... Deliver exceptional customer service by maintaining clear communication throughout the service ...

RV Country Nevada LLC

Service Manager

Sparks, NV

$120K - $140K/yr

The Service Manager carries out responsibilities by building customer relationships, operating ... Deliver exceptional customer service by maintaining clear communication throughout the service ...

RV Country

Service Manager

Sparks, NV · On-site

$120K - $140K/yr

The Service Manager carries out responsibilities by building customer relationships, operating ... Deliver exceptional customer service by maintaining clear communication throughout the service ...

West Coast Boat Center

Be Seen First

Service Manager

Reno, NV · On-site

$26 - $40/hr

Hourly pay + Commission The required skill set of the service manager will include the ability to ... deliver' closed work orders over the phone and answer all questions · Add needed future work to a ...

DXP

Service Manager

Sparks, NV · On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

DXP Enterprises, Inc.

Service Manager

Sparks, NV · On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

Independent Living Systems

Manager, Care Team

Truckee, CA · On-site

$70K - $103K/yr

The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team ...

empire

Service Manager

Reno, NV

Strong knowledge of Service, Parts, Sales, and Marketing. * Ability to manage people and resources effectively. * Strong customer service skills. * Strong financial and analytical skills.

empire

Service Manager

Reno, NV

Strong knowledge of Service, Parts, Sales, and Marketing. * Ability to manage people and resources effectively. * Strong customer service skills. * Strong financial and analytical skills.

Weeks Grp, LLC

Site Manager

Reno, NV

Lead all site operations, including safety, staffing, service delivery, cost management, and operational readiness. Monitor performance metrics and drive continuous improvement. Maintain a culture of ...

New

Empire CAT

Service Manager

Reno, NV · On-site

$76K - $103K/yr

Strong knowledge of Service, Parts, Sales, and Marketing. * Ability to manage people and resources effectively. * Strong customer service skills. * Strong financial and analytical skills.

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Showing results 1-20

All JobsService Delivery Manager JobsService Delivery Manager Jobs in Reno, NV

Service Delivery Manager information

See Reno, NV salary details

$28.9K

$93.7K

$160K

How much do service delivery manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for service delivery manager in Reno, NV is $93,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $127,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How much does a delivery manager get paid?

A Service Delivery Manager's average salary varies by experience and location but typically ranges from $70,000 to $130,000 annually. Factors such as industry, certifications, and company size can influence compensation, and many roles include management of client relationships and service quality standards.

What is the highest paying delivery service job?

For Service Delivery Managers, the highest paying roles are often in large corporations or specialized sectors such as IT service management or logistics, with salaries exceeding $100,000 annually. Senior or executive-level positions, such as Director of Service Delivery, can offer even higher compensation, especially with relevant certifications like ITIL or PMP and extensive experience in project management and client relations.

What are Service Delivery Managers?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make in the US?

Service Delivery Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, industry, location, and certifications such as ITIL or PMP, and often includes benefits and performance bonuses.

What Does a Service Delivery Manager Do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What is the role of a service delivery manager?

A Service Delivery Manager oversees the delivery of services to clients, ensuring quality, efficiency, and customer satisfaction. They coordinate between technical teams and clients, manage service level agreements (SLAs), and often utilize project management tools to meet organizational goals.

How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
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Service Delivery Manager jobs near you
Service Manager

Service Manager

RV Country

Sparks, NV • On-site

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Description:

Join the top-rated RV dealership in the nation! RV Country has been voted the People’s Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey!

RV Country is looking for a strong committed Service Manger to create an environment which controls efficiency, internal cost, profitability and can maintain positive employee relations. The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the assets of the department. This is a great opportunity if you’re driven and experienced in the RV and/or Automotive field and possess the ability to be systematic and process driven.

Job Responsibilities

  • Lead daily operations of the service center, overseeing workflow, technician scheduling, and work order management from diagnostics through invoicing or claims.
  • Provide strong leadership and support for service employees, including coaching, conducting meetings, and participating in recruitment and performance reviews.
  • Deliver exceptional customer service by maintaining clear communication throughout the service process and upholding company service standards.
  • Use extensive RV product knowledge to support technicians, resolve issues, and ensure high-quality service.
  • Collaborate with management on continuous improvement initiatives, including safety, training, and technical updates.
  • Monitor customer satisfaction metrics (CSI and NPS) and implement strategies to maintain or exceed company goals.

Qualifications

  • Understand the service process.
  • Analysis/problem solving skills.
  • Team leadership and motivation skills to the service staff.
  • Demonstrate commitment to and creative thinking for continuous improvement.
  • High ability to multi-task.
  • Ability to develop and maintain a good business relationship with both external and internal customers.
Requirements:

Education and Experience

  • Minimum 3-5 years of experience in RV or Auto service operations
  • Experience in a leadership role with demonstrated ability to motivate and manage people.
  • High school diploma or GED required – additional business coursework preferred

Benefits

  • Medical, dental, and vision insurance
  • 401K with company match
  • PTO
  • Great company culture

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.