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Service Delivery Manager Jobs in Reno, NV (NOW HIRING)

Account Manager

Reno, NV ยท On-site

$60K/yr

Role Purpose The Account Manager responsibility is to assist the operational team to deliver ... Ensures service delivery to customer airlines is according to the airline contacts, and within the ...

Service Coordinator

Reno, NV ยท On-site

$19.75 - $25/hr

... managing the day-to-day operations necessary to ensure seamless and accurate service delivery. Responsibilities include, but are not limited to: * Help coordinate and schedule various service ...

Service Coordinator

Reno, NV ยท On-site

$19.75 - $25/hr

... managing the day-to-day operations necessary to ensure seamless and accurate service delivery. Responsibilities include, but are not limited to: * Help coordinate and schedule various service ...

Service Coordinator

Reno, NV ยท On-site

$19.75 - $25/hr

... managing the day-to-day operations necessary to ensure seamless and accurate service delivery. Responsibilities include, but are not limited to: * Help coordinate and schedule various service ...

The Branch Manager position is accountable for ensuring the safe, cost effective and efficient day ... This position is accountable for exceptional service delivery as well as a consistent and optimal ...

The Branch Manager position is accountable for ensuring the safe, cost effective and efficient day ... This position is accountable for exceptional service delivery as well as a consistent and optimal ...

IT Manager

Reno, NV

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

IT Manager

Reno, NV ยท On-site

$85 - $120/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Service Manager

Sparks, NV ยท On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

Service Manager

Sparks, NV ยท On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

Service Manager

Reno, NV

$21.63 - $32.45/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Service Manager

Reno, NV ยท On-site

$21.63 - $32.45/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Showing results 41-60

Service Delivery Manager information

See Reno, NV salary details

$28.9K

$93.7K

$160K

How much do service delivery manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service delivery manager in Reno, NV is $93,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $127,600.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.

What job categories do people searching Service Delivery Manager jobs in Reno, NV look for?

The top searched job categories for Service Delivery Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Service Delivery Manager jobs?

Cities near Reno, NV with the most Service Delivery Manager job openings:

Infographic showing various Service Delivery Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $93,664 per year, or $45 per hour.

Project and Operations Lead

Planate Management Group

Carson City, NV โ€ข On-site

Contractor

Re-posted 7 days ago


Job description

Risen Line Solutions is a newly established technology-based company which focuses on delivering integrated robotics and AI-driven solutions to enhance security and operations in traditional environments.
Risen Line Solutions is seeking a highly motivated Operations Manager to lead day-to-day execution as the company transitions into a standalone U.S.-based systems integration firm focused on robotics-enabled mailroom security solutions and other technology-integration solutions for industry application. This role is designed for a hands-on builder who will help transform Risen Line Solutions from an emerging initiative into a fully operational, scalable enterprise.
Reporting to the President of Risen Line Solutions, as Operations Manager you will act as the central hub across all core functions-ensuring alignment between sales, marketing, technology development, service delivery, finance, and compliance, while actively building the operational infrastructure required for growth.
Key responsibilities:
  • Oversee daily operations, ensuring teams are aligned and key deliverables are met
  • Execute operational plans, track progress, and support timely decision-making
  • Develop and improve workflows, standard procedures, and tracking tools
  • Coordinate closely with Sales, Marketing, Engineering, Finance, and Operations teams
  • Support proposal development, pricing inputs, and client engagement preparation
  • Align sales pipeline with operational capacity and delivery readiness
  • Help translate technical outputs into practical, deployment-ready solutions
  • Assist in planning, scheduling, and execution of product installations and system deployments
  • Support development of consistent and repeatable service delivery processes
  • Monitor budgets, track operational costs, and support financial reporting activities
  • Coordinate contracts, compliance requirements, and vendor-related activities
  • Support the company's transition to an independent business entity, including system and vendor setup
  • Track project schedules, milestones, and client deliverables to ensure timely execution
  • Maintain trackers for operations, projects, and sales pipeline
  • Prepare reports and updates for leadership
  • Identify risks, bottlenecks, and areas for process improvement

Qualifications to be successful in the role:
  • 5+ years of experience in operations, project coordination, or business operations with college degree OR 10+ years of experience in operations, project coordination, or business operations without college degree.
  • Experience working in fast-paced, growth-oriented environments
  • Demonstrated ability to execute across multiple functional areas
  • Strong organizational and problem-solving skills
  • Ability to work across both technical and business teams
  • High level of ownership, initiative, and follow-through
  • Experience in new business line launches or company growth phases preferred
  • Experience in technology, engineering, or systems integration environments preferred
  • Familiar with robotics, automation, or AI-enabled systems
  • Exposure to proposal development, basic financial tracking, or O&M environments

Success Metrics (First 6-12 Months)
  • Established core operational workflows and trackers
  • Supported a smooth spin-out transition to independent operations
  • Improved coordination across sales, engineering, and delivery teams
  • Contributed to successful deployment of initial client systems
  • Enabled visibility through consistent executive reporting
  • Helped create a foundation for repeatable service delivery