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Service Delivery Manager Jobs in Reading, MI (NOW HIRING)

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

Delivery Driver

Albion, MI · On-site

$15.75 - $19.75/hr

To be successful as a Pizza Delivery Driver, you should be efficient, friendly, and service ... Managing cash and card payments upon delivery, as needed. -Adhering to road and traffic regulations ...

Delivery Driver

Battle Creek, MI · On-site

$15 - $19/hr

To be successful as a Pizza Delivery Driver, you should be efficient, friendly, and service ... Managing cash and card payments upon delivery, as needed. -Adhering to road and traffic regulations ...

Delivery Driver

Coldwater, MI · On-site

$12 - $22/hr

To be successful as a Pizza Delivery Driver, you should be efficient, friendly, and service ... Managing cash and card payments upon delivery, as needed. -Adhering to road and traffic regulations ...

Delivery Driver

Marshall, MI · On-site

$16.25 - $20.25/hr

To be successful as a Pizza Delivery Driver, you should be efficient, friendly, and service ... Managing cash and card payments upon delivery, as needed. -Adhering to road and traffic regulations ...

Delivery Driver

Albion, MI · On-site

$12 - $22/hr

To be successful as a Pizza Delivery Driver, you should be efficient, friendly, and service ... Managing cash and card payments upon delivery, as needed. -Adhering to road and traffic regulations ...

Delivery Driver

Marshall, MI · On-site

$12 - $22/hr

To be successful as a Pizza Delivery Driver, you should be efficient, friendly, and service ... Managing cash and card payments upon delivery, as needed. -Adhering to road and traffic regulations ...

Delivery Driver

Angola, IN · On-site

$15.75 - $19.75/hr

Accurately process order paperwork and payment transactions, execute cash management duties, and ... service; searches continually for ways to increase customer satisfaction (i.e.,customer feedback)

Delivery Driver

Angola, IN · On-site

$15.75 - $19.75/hr

... service through positive and professional interaction with customers in person or by phone, and ... Accurately process order paperwork and payment transactions, execute cash management duties, and ...

CDL A Delivery Driver

Wayne, IN · On-site

$80K - $90K/yr

Picture yourself as a delivery driver with Gordon Food Service! In this position, you will be ... Gordon Food Service customer to provide a letter of support from their management if they are ...

... and services * Keep CRM system up to date with account, contact and opportunity pipeline ... Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ...

... and services * Keep CRM system up to date with account, contact and opportunity pipeline ... Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ...

... and services * Keep CRM system up to date with account, contact and opportunity pipeline ... Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ...

Understand, support and execute service delivery while actively supporting maintenance and the ... By combining local operational management with standardized business practices, we drive greater ...

Understand, support andexecute service delivery while actively supporting maintenance and the ... By combining local operational management with standardized business practices, we drive greater ...

Showing results 21-40

Service Delivery Manager information

See Reading, MI salary details

$26.5K

$85.7K

$146.5K

How much do service delivery manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service delivery manager in Reading, MI is $85,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $116,800.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.

What cities near Reading, MI are hiring for Service Delivery Manager jobs?

Cities near Reading, MI with the most Service Delivery Manager job openings:

Infographic showing various Service Delivery Manager job openings in Reading, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $85,735 per year, or $41.2 per hour.

Full-time

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Re-posted 2 days ago


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Job description

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
Communicate any problems or special needs from customers to store management.
Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
Clock in/out according to company policy.
Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
Desired:
Familiar with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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