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Service Delivery Manager Jobs in Meridian, MS (NOW HIRING)

O'Reilly Auto Parts

Delivery Specialist

Newton, MS · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

Brown Group

Delivery Assistant - Meridian

Meridian, MS · On-site

$14.75 - $18.50/hr

... friendly service, and maintain a constant professional image. Assistants will drive a company ... Let the store manager know you have completed the tasks before leaving the store. * Working on the ...

H&R Block

Multi-Office Leader

Meridian, MS · On-site

Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own office and workforce readiness ...

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Meridian, MS

Service Delivery Manager information

See Meridian, MS salary details

$28.4K

$92.1K

$157.4K

How much do service delivery manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service delivery manager in Meridian, MS is $92,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $125,600.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What cities near Meridian, MS are hiring for Service Delivery Manager jobs?

Cities near Meridian, MS with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Meridian, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $92,145 per year, or $44.3 per hour.

Delivery Driver

Neapoltan Ice Cream Experience LLC | Courier Delivery Business

Meridian, MS • On-site

$16.50 - $20.50/hr

Other

Posted yesterday

New

Job description

Company Description Neapoltan Ice Cream Experience LLC | Courier Delivery Business is a growing local delivery operation focused on reliable, timely service for customers in Jackson, MS and surrounding areas. The company specializes in transporting frozen and perishable products, ensuring they arrive in excellent condition. Team members work in a fast-paced environment where safety, customer satisfaction, and professionalism are priorities. Neapoltan Ice Cream Experience LLC values dependable drivers who are committed to quality service and respectful interactions with customers and coworkers.

Role Description This full-time, on-site Delivery Driver role is based in Jackson, MS and involves safely transporting products to customers and business locations. The driver loads and unloads goods, verifies orders, and follows scheduled delivery routes while maintaining accurate delivery records. Day-to-day tasks include operating company vehicles responsibly, handling frozen and food items with care, and following all safety and traffic regulations. The role also requires interacting with customers in a professional manner, addressing basic questions, collecting signatures or delivery confirmations, and reporting any delivery issues or vehicle concerns to management.

Qualifications

  • Strong customer service skills, with the ability to communicate clearly and provide a positive delivery experience.
  • Experience with forklift operation or other material-handling equipment is beneficial for loading and unloading products safely.
  • Ability to receive and apply training on delivery procedures, safety protocols, and proper product handling.
  • Background in Transportaion Industry is a plus, especially for understanding product handling and customer needs.
  • Valid driver’s license with a clean driving record and ability to meet company vehicle standards.
  • Ability to lift and move moderate to heavy items and work in cold storage or outdoor conditions as needed.
  • Reliable time management, attention to detail, and adherence to route schedules and company policies.
  • High school diploma or equivalent preferred; prior delivery or courier experience is an advantage.

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