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Service Delivery Manager Jobs in Ireland, MS (NOW HIRING)

A First Name Basis

Care Manager

Woodville, MS · On-site

We are seeking a dedicated and compassionate Care Manager to join our team. The ideal candidate ... Collaborate with community resources and stakeholders to enhance service delivery. * Maintain ...

O'Reilly Auto Parts

Delivery Specialist

Zachary, LA · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

Bestway Rental, Inc.

Delivery Specialist

Natchez, MS · On-site

... service skills to ensure customer retention and enhance the customer's experience during all ... • Assist in managing customer's accounts by securing on time payments and collecting on ...

O'Reilly Automotive

Delivery Specialist

Zachary, LA · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

New

O'Reilly Auto Parts

Delivery Specialist

Vidalia, LA · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

BestWay Rent To Own

Delivery Specialist

Natchez, MS · On-site

Build great customer relationships by utilizing communication and service skills to ensure customer ... Complete all other tasks assigned at the discretion of management. Bestway will provide additional ...

O'Reilly Automotive

Delivery Specialist

Port Allen, LA · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

New

bestway

Delivery Specialist

Natchez, MS · On-site

Build great customer relationships by utilizing communication and service skills to ensure customer ... Complete all other tasks assigned at the discretion of management. Bestway will provide additional ...

O'Reilly Automotive

Delivery Specialist

New Roads, LA · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

New

O'Reilly Auto Parts

Delivery Specialist

New Roads, LA · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

O'Reilly Auto Parts

Delivery Specialist

Port Allen, LA · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

O'Reilly Auto Parts

Delivery Specialist

Vidalia, LA · On-site

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

bestway

Delivery Specialist

Natchez, MS · On-site

Build great customer relationships by utilizing communication and service skills to ensure customer ... Complete all other tasks assigned at the discretion of management. Bestway will provide additional ...

Imh

Nutrition Retail Manager

New Roads, LA · On-site

Implements established best practices to deliver exceptional care and service at the appropriate cost. * Manages employees to ensure that food safety standards and regulatory guidelines are met.

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Ireland, MS

Service Delivery Manager information

See Ireland, MS salary details

$24.9K

$80.6K

$137.7K

How much do service delivery manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service delivery manager in Ireland, MS is $80,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $109,800.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What cities near Ireland, MS are hiring for Service Delivery Manager jobs?

Cities near Ireland, MS with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Ireland, MS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $80,614 per year, or $38.8 per hour.

Care Manager

Woodville, MS • On-site

A First Name Basis
Health Care and Social Assistance • 201 - 500 employees

3.0

Company rating: 3.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

People enjoy working here

Paid breaks

Recommended by parents

Learn more about A First Name Basisexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Description:

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers with 40+ offices across four states. We’re reimagining what it means to serve seniors and individuals with disabilities—by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised. 

We are seeking a dedicated and compassionate Care Manager to join our team. The ideal candidate will play a crucial role in providing support and guidance to individuals facing various challenges, including addiction, mental health issues, and family dynamics. 


Position Summary:

The Care Manager will be responsible for developing personalized care plans, facilitating access to resources, and ensuring the well-being of clients through effective supervision and intervention strategies. 

Responsibilities include but are not limited to: 

  • Develop and implement individualized care plans tailored to the unique needs of each client. 
  • Supervise and mentor staff members, fostering a collaborative environment that promotes professional growth. 
  • Conduct assessments to identify client needs and coordinate appropriate services. 
  • Collaborate with community resources and stakeholders to enhance service delivery. 
  • Maintain accurate documentation of client progress and interventions in accordance with organizational policies. 

Benefits: 

  • Competitive pay 
  • Medical, dental, vision benefits 
  • Cell phone reimbursement 
  • 401(k) with employer match 
  • PTO 
  • Sick time 
  • Paid company holidays 
  • Monthly performance bonuses 


Requirements:
  • 2+ years of experience in homecare preferred.
  • High school diploma required; Bachelor’s degree preferred or equivalent work experience.
  • Office/administrative support skills.
  • Excellent written and verbal communication skills.
  • Reliable vehicle for travel within area.
  • Ability to work in a fast paced, multi-task environment with competing priorities

What A First Name Basis employees say

Pay

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