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Service Delivery Manager Jobs in Enfield, CT (NOW HIRING)

Deloitte

Delivery Management Engineer II

Hartford, CT · Hybrid

$56.25 - $75.25/hr

... service delivery. 4+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities. 4+ years' experience in ...

Deloitte

Delivery Management Engineer III

Hartford, CT · Hybrid

... service delivery. * 6+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities. * 6+ years' experience in ...

Boothby Therapy Services

Physical Therapist

Hadley, MA

$45 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supportive clinical team and dedicated Service Delivery Manager * Mission-driven, student-focused organization Benefits (Eligible Employees) * Medical, dental, vision insurance * 401(k) with company ...

Boothby Therapy Services

Physical Therapist

Hadley, MA · On-site

$45 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supportive clinical team and dedicated Service Delivery Manager * Mission-driven, student-focused organization Benefits (Eligible Employees) * Medical, dental, vision insurance * 401(k) with company ...

Boothby Therapy Services

Physical Therapist

Hadley, MA · On-site

$45 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supportive clinical team and dedicated Service Delivery Manager * Mission-driven, student-focused organization Benefits (Eligible Employees) * Medical, dental, vision insurance * 401(k) with company ...

Boothby Therapy Services

Physical Therapist

Northampton, MA · On-site

$45 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supportive clinical team and dedicated Service Delivery Manager * Mission-driven, student-focused organization Benefits (Eligible Employees) * Medical, dental, vision insurance * 401(k) with company ...

Charles IT

Service Manager

Middletown, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead, manage, and develop a team of technicians, providing ongoing coaching, feedback, and ... Act as the owner of service delivery quality, ensuring an exceptional client experience across all ...

Charles IT

Service Manager

Middletown, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead, manage, and develop a team of technicians, providing ongoing coaching, feedback, and ... Act as the owner of service delivery quality, ensuring an exceptional client experience across all ...

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Enfield, CT

Service Delivery Manager information

See Enfield, CT salary details

$29.4K

$95.3K

$162.8K

How much do service delivery manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service delivery manager in Enfield, CT is $95,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $129,900.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
More about Service Delivery Manager jobs

What cities near Enfield, CT are hiring for Service Delivery Manager jobs?

Cities near Enfield, CT with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you

Delivery Expert03720 459 Russel St

Domino's Franchise

Hadley, MA • On-site

Other

Re-posted 18 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,929 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies

Job description

ABOUT THE JOB

Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.

JOB REQUIREMENTS AND DUTIES

You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.

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ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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