General Manager
Provo, UT · On-site
$48K - $60K/yr
Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...
General Manager
Provo, UT · On-site
$48K - $60K/yr
Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...
General Manager
South Jordan, UT · On-site
$48K - $60K/yr
Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...
General Manager
South Jordan, UT · On-site
$48K - $60K/yr
Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...
General Manager
Murray, UT · On-site
$48K - $60K/yr
Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...
General Manager
Murray, UT · On-site
$48K - $60K/yr
Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...
Technology Services Sourcing Category Manager
Lehi, UT · On-site
$95K/yr
Solid understanding of the various service delivery models * In-depth understanding of how AI is ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...
Technology Services Sourcing Category Manager
Lehi, UT · On-site
$95K/yr
Solid understanding of the various service delivery models * In-depth understanding of how AI is ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...
Technology Services Sourcing Category Manager
Lehi, UT · On-site
$95K/yr
Solid understanding of the various service delivery models * In-depth understanding of how AI is ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...
Technology Services Sourcing Category Manager
Lehi, UT · On-site
$95K/yr
Solid understanding of the various service delivery models * In-depth understanding of how AI is ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...
Solid understanding of the various service delivery models * In-depth understanding of how AI is ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...
Solid understanding of the various service delivery models * In-depth understanding of how AI is ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...
Manager, Account Management
Salt Lake City, UT · Remote
$95K - $110K/yr
Partners with Sales, Operations, and Product/Service Delivery to align on client objectives, implementation standards, and ongoing improvement opportunities * Drives adoption and effective use of CRM ...
Manager, Account Management
Salt Lake City, UT · Remote
$95K - $110K/yr
Partners with Sales, Operations, and Product/Service Delivery to align on client objectives, implementation standards, and ongoing improvement opportunities * Drives adoption and effective use of CRM ...
Customer Service Agent
Salt Lake City, UT · On-site
$20/hr
... management * Conduct follow-ups to ensure timely and satisfactory resolution * Participate in cross-functional projects aimed at improving processes and service delivery * Support additional ...
Customer Service Agent
Salt Lake City, UT · On-site
$20/hr
... management * Conduct follow-ups to ensure timely and satisfactory resolution * Participate in cross-functional projects aimed at improving processes and service delivery * Support additional ...
Summary The Digital Banking & Treasury Management Manager/Director leads the strategic direction, service delivery, and operational oversight of the Bank's Digital Banking, Treasury Management ...
Summary The Digital Banking & Treasury Management Manager/Director leads the strategic direction, service delivery, and operational oversight of the Bank's Digital Banking, Treasury Management ...
Assistant Manager
Salt Lake City, UT · On-site
$14 - $15/hr
Your focus on delivering top-quality products and services will enhance our customers' dining ... Inventory management * Lead team management efforts, including recruiting and retaining team ...
Assistant Manager
Salt Lake City, UT · On-site
$14 - $15/hr
Your focus on delivering top-quality products and services will enhance our customers' dining ... Inventory management * Lead team management efforts, including recruiting and retaining team ...
Collaborates with managers, Program teams, Operations, and Customer Contact Center staff to resolve program-specific issues and support consistent service delivery. * Performs other duties as ...
Collaborates with managers, Program teams, Operations, and Customer Contact Center staff to resolve program-specific issues and support consistent service delivery. * Performs other duties as ...
Claims Customer Service Representative
$17 - $22/hr
Raise issues as appropriate to Team Supervisor or Department Manager. * Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork
Claims Customer Service Representative
$17 - $22/hr
Raise issues as appropriate to Team Supervisor or Department Manager. * Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Claims Customer Service Representative
Murray, UT · On-site
$17 - $22/hr
Raise issues as appropriate to Team Supervisor or Department Manager. * Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork
Claims Customer Service Representative
Murray, UT · On-site
$17 - $22/hr
Raise issues as appropriate to Team Supervisor or Department Manager. * Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork
Claims Customer Service Representative
Murray, UT · On-site
$17 - $22/hr
Raise issues as appropriate to Team Supervisor or Department Manager. * Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork
Claims Customer Service Representative
Murray, UT · On-site
$17 - $22/hr
Raise issues as appropriate to Team Supervisor or Department Manager. * Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork
Service Advisor
Provo, UT · On-site
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Service Advisor
Provo, UT · On-site
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Service Advisor
Provo, UT · On-site
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Service Advisor
Provo, UT · On-site
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Coordinate with technicians to ensure timely and efficient service delivery. * Maintain clear ... Proficiency with computer systems and service management software. * Ability to multitask in a fast ...
Raise issues as appropriate to Team Supervisor or Department Manager. * Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork
Raise issues as appropriate to Team Supervisor or Department Manager. * Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork
Service Delivery Manager information
See Draper, UT salary details
$27.1K - $38.3K
5% of jobs
$38.3K - $49.5K
12% of jobs
$53.9K is the 25th percentile. Wages below this are outliers.
$49.5K - $60.6K
20% of jobs
$60.6K - $71.8K
12% of jobs
The median wage is $74K / yr.
$71.8K - $83K
5% of jobs
$83K - $94.2K
7% of jobs
$94.2K - $105.3K
6% of jobs
$114.4K is the 75th percentile. Wages above this are outliers.
$105.3K - $116.5K
9% of jobs
$116.5K - $127.7K
12% of jobs
$127.7K - $138.9K
9% of jobs
$138.9K - $150K
3% of jobs
$27.1K
$87.8K
$150K
How much do service delivery manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for service delivery manager in Draper, UT is $87,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $119,700.00 per year, depending on experience, location, and employer.
What is a service delivery manager?
Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.
What does a service delivery manager do?
Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.
What skills and qualifications are needed to be a service delivery manager?
To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.
How does a service delivery manager collaborate with cross-functional teams to ensure project success?
A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
What is the difference between Service Delivery Manager vs Project Manager?
| Aspect | Service Delivery Manager | Project Manager |
|---|---|---|
| Primary Focus | Overseeing ongoing service delivery and client satisfaction | Planning, executing, and closing specific projects |
| Certifications | ITIL, PMP, or similar | PMP, PRINCE2, or similar |
| Work Environment | Client-facing, operational teams | Project teams, temporary or cross-functional |
| Industry Usage | IT, telecom, managed services | Construction, IT, engineering, various industries |
The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.
How much do service delivery managers make?
Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs
What job categories do people searching Service Delivery Manager jobs in Draper, UT look for?
The top searched job categories for Service Delivery Manager jobs in Draper, UT are:
What cities near Draper, UT are hiring for Service Delivery Manager jobs?
Cities near Draper, UT with the most Service Delivery Manager job openings:
$48K - $60K/yr
Full-time
Medical, Dental, Vision, PTO
Re-posted 10 days ago
Job description
Benefits:
Position Objective: The Restaurant General Manager is the operational leader of the restaurant, responsible for the overall management of the day-to-day operations, including overseeing staff, ensuring guest satisfaction, and maintaining operational efficiency. This role involves significant management responsibilities, including financial performance, staff development, and adherence to health and safety standards.
Essential Duties and Responsibilities:
Operational Leadership:
Leadership and Staff Management:
Financial Management:
Guest Experience and Compliance:
Regulatory and Administrative Responsibilities:
General Functions & Responsibilities:
Requirements:
Complete our short application today!
Compensation: $48,000.00 - $60,000.00 per year
Village Inn - Walker Group is a renowned and expansive Restaurant Franchise Hospitality Group with a rich history spanning six decades and three generations of a dedicated family. The company operates over 40 locations across 11 states, showcasing a widespread presence and influence in the industry.
Our Employee-centric restaurants with friendly service provided to all Guests seeks to create a positive cycle where satisfied and well-supported Employees contribute to our welcoming and enjoyable experience for our Guests.
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Position Objective: The Restaurant General Manager is the operational leader of the restaurant, responsible for the overall management of the day-to-day operations, including overseeing staff, ensuring guest satisfaction, and maintaining operational efficiency. This role involves significant management responsibilities, including financial performance, staff development, and adherence to health and safety standards.
Essential Duties and Responsibilities:
Operational Leadership:
- Direct comprehensive restaurant operations, ensuring optimal performance across all service areas.
- Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management.
- Develop and implement effective sales and profitability strategies.
Leadership and Staff Management:
- Lead, inspire, and train staff to promote a culture of high performance and exceptional customer service.
- Manage shift operations, including scheduling, staff training, and performance evaluation.
- Create and maintain a positive and productive work environment for all employees.
Financial Management:
- Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting.
- Manage inventory, control costs, and execute accurate liquor inventory assessments to track variances.
Guest Experience and Compliance:
- Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business.
- Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends.
- Monitor customer feedback and implement necessary operational improvements to enhance the dining experience.
- Ensure strict compliance with all health and safety regulations, including food safety standards.
Regulatory and Administrative Responsibilities:
- Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment.
- Handle HR issues and communicate effectively on urgent matters.
- Regularly review and update compliance protocols and staff training to meet industry standards.
General Functions & Responsibilities:
- Actively participate in community events and foster relationships with local businesses and stakeholders.
- Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction.
- Perform other duties as assigned, providing flexible and responsive leadership.
Requirements:
- A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
- Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management.
- Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices.
- Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment.
- Deep understanding of P&L statements, budgeting processes, and cost control measures.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Must possess a current food safety certification and remain knowledgeable about the latest food and beverage regulations.
Complete our short application today!
Compensation: $48,000.00 - $60,000.00 per year
Village Inn - Walker Group is a renowned and expansive Restaurant Franchise Hospitality Group with a rich history spanning six decades and three generations of a dedicated family. The company operates over 40 locations across 11 states, showcasing a widespread presence and influence in the industry.
Our Employee-centric restaurants with friendly service provided to all Guests seeks to create a positive cycle where satisfied and well-supported Employees contribute to our welcoming and enjoyable experience for our Guests.