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Service Delivery Manager Jobs in Kansas (NOW HIRING)

Anonymous

Regional Service Manager

Topeka, KS · On-site

Partner with Service Managers, Operations Leaders, Technicians, Sales Teams, and Executive Leadership to identify trends, resolve recurring issues, and improve service delivery. * Analyze customer ...

Anonymous

Regional Service Manager

Kansas City, KS · On-site

... deliver connection and protection. Why Tech Electronics? At Tech Electronics, we pride ourselves on ... The Senior Manager will drive process improvements, establish service standards, improve customer ...

Vitalograph Inc

Be Seen First

Associate Manager - Hardware Service

Lenexa, KS · On-site

$84K/yr

This role combines operational management, technical expertise, and cross-functional leadership to ensure efficient service delivery and continuous improvement. Leadership and Administrative ...

Finite State

$99K - $100K/yr

Customer-facing managed services delivery leader accountable for engagement quality, technical accuracy, schedule adherence, customer satisfaction, renewal, and expansion across the active managed ...

Landmark National Bank

The Care Center Manager is responsible for providing strategic leadership and day-to-day oversight ... Omnichannel Service Delivery, Service Levels, and Workforce Planning * Oversee daily Care Center ...

SPX

Manager, Field Service

Overland Park, KS · On-site

The primary purpose of the Manager, Field Services, is to build and lead SPX Cooling's global Data ... Experience developing scalable operational processes and service delivery models. * Experience ...

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Service Delivery Manager information

See Kansas salary details

$25.9K

$83.8K

$143.1K

How much do service delivery manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service delivery manager in Kansas is $83,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $114,200.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What are the most commonly searched types of Service Delivery jobs in Kansas?

The most popular types of Service Delivery jobs in Kansas are:

What are popular job titles related to Service Delivery Manager jobs in Kansas?

For Service Delivery Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Service Delivery Manager jobs in Kansas look for?

The top searched job categories for Service Delivery Manager jobs in Kansas are:

What cities in Kansas are hiring for Service Delivery Manager jobs?

Cities in Kansas with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,780 per year, or $40.3 per hour.

Full-Time Order Pickup & Delivery

Salina, KS • On-site

Menards, Inc.
Retail • 10K+ employees
Learn more about Menards, Inc.external

Full-time

Medical, Dental

Re-posted 14 days ago

Menards rating

7.3

Company rating: 7.3 out of 10

Based on 992 frontline employees who took The Breakroom Quiz

Job description

Full-time
Make BIG Money at Menards!
  • Extra $3 per hour on Sat/Sun
  • Store Discount
  • Profit Sharing
  • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
  • Flexible Scheduling
  • Medical Insurance and Dental Plans
  • On-the-job training
  • Advancement Opportunities
  • Promote-From-Within Culture

Start building an exciting and rewarding career in retail with a growing company as an Order Pick Up & Delivery Team Member with Menards! Immediate openings available!
Our Order Pick Up & Delivery Team plays an important role in the Customer Experience by providing excellent Customer Service and communication while assisting Customers with online order pick up and organizing deliveries! These Team Members prepare products for customer pick-ups and/or deliveries while also assisting Customers with their shopping needs while on the sales floor!
Apply today! We are hiring immediately and are excited to talk to you about the great opportunities available with Menards!
Skills & Requirements Qualifications Don't see a job that meets with your interests? Sign up for a Job Alert to get notified when a job opens near you.

What Menards employees say

Pay

Benefits

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Workplace

Get the full story on Breakroom

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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958

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