Service Delivery Manager Jobs in Alaska (NOW HIRING)

Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day.

Join a mission-driven team delivering impactful, non-medical counseling services supporting multiple government contracts.  Enjoy flexible scheduling, meaningful work, and the opportunity to make a difference with part-time or full-time employment opportunities. 

Leidos QTC Medical Services, Inc., operating under the brand name Leidos QTC Health Services, is seeking Behavioral Health Counselors to provide non-medical, solution-focused counseling services under a federal government contract. Services are preventive in nature including goal-oriented counseling sessions to help with stress management and coping strategies, support during life transitions (e.g., relocation, school changes, family adjustments), communication and relationship skill-building, assessment of needs and referral to medical or clinical providers when appropriate.  These services are solution-focused and designed to strengthen resilience, readiness, and overall well-being. 

This position supports a structured program operating out of your own in-clinic environment or specific community-based and office settings.  This role requires professionalism, adaptability, and adherence to federal guidelines and contract requirements.  

LQTC is experiencing rapid growth and is actively expanding our provider network. We are currently seeking individuals who are based in, or interested in working in Fairbanks, AK.

Primary Responsibilities:

• Deliver face-to-face, non-medical counseling services to eligible participants in accordance with contract requirements 
• Provide brief, solution-focused interventions addressing life transitions such as relocation, school changes, deployment-related adjustments, and family stressors 
• Conduct outreach activities, psychoeducational briefings, workshops, and group discussions 
• Assess participant needs and provide appropriate referrals to medical, clinical, or community resources when issues exceed the scope of non-medical counseling 
• Maintain accurate and timely documentation in compliance with contract standards and reporting requirements 
• Establish and maintain a visible, professional presence within assigned government or community sites 
• Identify and communicate program trends, systemic concerns, and service delivery issues to program leadership 
• Participate in required training, quality assurance activities, and professional development in accordance with contract standards 

Required Qualifications:

• Master’s degree or higher in Counseling, Social Work, Psychology, Marriage & Family Therapy, or a related behavioral health discipline with a minimum of 1 year of relevant experience.
• Current, active, unrestricted, and independent clinical license in good standing issued by a U.S. state, the District of Columbia, or a U.S. territory (e.g., LCSW, LPC/LPCC, LMFT, Licensed Psychologist), meeting all applicable state practice requirements and scope-of-practice standards. 
• U.S. citizenship (required for federal contract compliance) 
• Ability to successfully pass all required background investigations and meet credentialing requirements, including verifying licensure, certifications, education, work history, and payer-specific documentation. 
• Ability to meet physical and environmental demands of community-based service delivery 

Additional Information: 

Work Environment & Physical Requirements

• Appointments will vary between 1 to 12 appointment sessions per examinee. 
• Services provided in a combination of indoor and outdoor environments, including government facilities, offices, and community locations 
• May require walking extended distances, navigating stairs or uneven terrain, and working in varying weather conditions 
• When serving children, extended periods of sitting on the floor may be required 

Compliance & Professional Standards: 

• Adherence to federal contract guidelines, ethical standards, and confidentiality requirements 
• Commitment to maintaining professional boundaries and operating within the defined scope of non-medical counseling services 
• Ability to operate independently while representing the contracting organization in a professional manner 

About Leidos QTC Medical Services, Inc. 

Leidos QTC Medical Services, Inc., operating under the brand name Leidos QTC Health Services, collaborates closely with government and non-government customers to address current and future program needs within the health services domain. In coordination with the PCs, we specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. 

Compensation and Benefits 

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. 

Commitment to Non-Discrimination 

Leidos QTC Health Services is a VEVRAA Federal contractor. Leidos QTC Health Services and each of its affiliated PCs are Equal Opportunity Employers. We have an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status. 

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