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Senior Service Delivery Manager Jobs in Alaska (NOW HIRING)

Deeptree Inc

Service Coordinator/Dispatcher

Wasilla, AK · On-site

$17 - $22/hr

Collaborate closely with the Service Manager to continually optimize delivery. What You Bring to the Team: * 3+ years in customer service , dispatching , or team coordination (bonus if in IT)

Deeptree

Service Coordinator/Dispatcher

Wasilla, AK · On-site

$17 - $22/hr

Collaborate closely with the Service Manager to continually optimize delivery. What You Bring to the Team: * 3+ years in customer service , dispatching , or team coordination (bonus if in IT)

Warrior Service Company LLC

... Senior Service Tech as needed. * Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; andalwaysrepresent Boddie ...

Pacs

The Senior Manager collaborates with the Onboarding Operations leader to establish handoff ... Improved service delivery for employees, managers, and HR partners * Actionable reporting and ...

York Risk Services

VMO Manager

Minto, AK

Develop dashboards and insights to inform decision-making and improve service delivery ... Management retains the discretion to add or to change the duties of the position at any time.

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All JobsService Delivery JobsSenior Service Delivery Manager JobsSenior Service Delivery Manager Jobs in Alaska

Senior Service Delivery Manager information

See Alaska salary details

$24.2K

$127.4K

$226.2K

How much do senior service delivery manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for senior service delivery manager in Alaska is $127,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $156,200.00 per year, depending on experience, location, and employer.

What does a senior service delivery manager do?

A Senior Service Delivery Manager oversees the delivery of services to clients, ensuring high standards of quality and efficiency. They coordinate teams, manage client relationships, resolve issues, and ensure that service level agreements (SLAs) are met. Additionally, they analyze performance metrics, implement process improvements, and act as a key point of contact between clients and the organization. Their role is crucial in maintaining customer satisfaction and optimizing service operations.

What skills and qualifications are needed to be a senior service delivery manager?

To thrive as a Senior Service Delivery Manager, you need expertise in IT service management, project delivery, stakeholder engagement, and a relevant degree, often supported by ITIL or PMP certifications. Familiarity with ITSM tools like ServiceNow, project management software, and monitoring systems is typically required. Strong leadership, communication, and problem-solving abilities help you build trust with clients and lead teams effectively. These skills ensure efficient service delivery, high customer satisfaction, and the ability to manage complex, high-stakes projects.

How does a senior service delivery manager collaborate with cross-functional teams?

A Senior Service Delivery Manager regularly works with cross-functional teams such as IT, operations, and client services to coordinate the delivery of services according to client requirements and service-level agreements. This often involves facilitating meetings, aligning project timelines, and resolving issues that may arise between departments. Effective communication and stakeholder management are crucial, as the manager acts as a bridge between technical teams and clients, ensuring expectations are met and continuous improvements are implemented. This collaborative approach not only enhances service quality but also builds strong working relationships across the organization.

What is the difference between Senior Service Delivery Manager vs Service Delivery Manager?

AspectSenior Service Delivery ManagerService Delivery Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., ITIL)Usually 3-5 years experience, similar certifications
Work EnvironmentOversees multiple teams, strategic planning, client relationsManages daily service delivery, team coordination
Industry UsageCommon in IT, telecom, and tech sectorsUsed across various service industries

The main difference is that the Senior Service Delivery Manager has more strategic responsibilities and oversees larger teams or accounts, while the Service Delivery Manager focuses on day-to-day operations and service quality. Both roles require similar certifications and are integral in service-focused industries.

What are popular job titles related to Senior Service Delivery Manager jobs in Alaska?

For Senior Service Delivery Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Senior Service Delivery Manager jobs in Alaska look for?

The top searched job categories for Senior Service Delivery Manager jobs in Alaska are:

What cities in Alaska are hiring for Senior Service Delivery Manager jobs?

Cities in Alaska with the most Senior Service Delivery Manager job openings:

Senior Service Delivery Manager jobs near you
Infographic showing various Senior Service Delivery Manager job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $127,358 per year, or $61.2 per hour.

Senior Operations Manager - Warehouse Support Services

ASCI Federal Services, LLC

Fairbanks, AK • On-site

$110 - $150/hr

Other

Posted 15 days ago

Job description

Senior Operations Manager - Warehouse Support Services

Fairbanks, AK, USA

Job Description

Posted Thursday, July 23, 2026 at 12:00 PM

Senior Operations Manager - Warehouse Support Services
(Position Contingent Upon Contract Award)

Benefits Eligible: Yes
Location: Alaska

Advanced Supply Chain International (ASCI) is currently seeking applicants to be considered for a Senior Operations Manager - Warehouse Support Services role. This position provides senior delivery leadership for multi-site warehouse and materials management operations supporting critical infrastructure operations in Alaska.

  • Provide overall leadership and accountability for the safe and effective delivery of warehouse and materials management operations across multiple Alaska locations.
  • Lead supervisors and operational teams to ensure consistent execution of materials handling, inventory oversight, and warehouse support functions.
  • Align ASCI operational processes with client systems and performance expectations.
  • Develop and implement operational plans that support efficient resource allocation, workforce planning, and service continuity.
  • Monitor operational performance, identify gaps, and implement corrective actions to ensure consistent service delivery.
  • Manage staffing levels, labor utilization, and associated operational costs within approved parameters.
  • Foster a strong safety culture, reinforcing accountability and adherence to all company and client safety expectations.
  • Serve as the primary operational liaison to client representatives, maintaining open communication and proactive issue resolution.
  • Lead continuous improvement initiatives that enhance workflow efficiency, accuracy, and overall service performance.
  • Provide leadership mentoring, performance feedback, and professional development support to assigned team members.
  • Ensure operational readiness and coordinated response during high-priority or time-sensitive operational events.
  • Promote ASCI Core Values through daily leadership actions and decision-making.

Minimum Qualifications & Experience

  • Bachelor's degree in Supply Chain, Business, Operations Management, or related discipline. Relevant experience may be substituted on a year-for-year basis. If substituting experience, a High School Diploma or equivalent is required.
  • Minimum of ten (10) years of progressive leadership experience in warehouse operations, materials management, or industrial supply chain environments.
  • Valid Driver's License with a clean driving history.
  • Willingness and ability to travel within Alaska and operate in active industrial environments with seasonal weather exposure.

If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please email asciJOBS@asciLLC.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries.

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