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Service Coordinator Jobs in Silver Spring, MD (NOW HIRING)

Oliver Wyman

Investment Service Coordinator

Columbia, MD · On-site

$19.50 - $24.50/hr

Investment Service Coordinator Tribridge Partners, a Marsh & McLennan Agency, LLC Company. Investment Service Coordinator Award-winning, inclusive, top workplace culture doesn't happen overnight. It ...

Marsh & McLennan

Investment Service Coordinator

Columbia, MD · On-site

$19.50 - $24.50/hr

Investment Service Coordinator Tribridge Partners, a Marsh & McLennan Agency, LLC Company. Investment Service Coordinator Award-winning, inclusive, top workplace culture doesn't happen overnight. It ...

Mercer France

Investment Service Coordinator

Columbia, MD · On-site

$19.50 - $24.50/hr

Investment Service Coordinator Tribridge Partners, a Marsh & McLennan Agency, LLC Company. Investment Service Coordinator Award-winning, inclusive, top workplace culture doesn't happen overnight. It ...

Convergint

Service Coordinator 2

Columbia, MD · On-site

$30 - $35/hr

As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague ...

Convergint

Service Coordinator 2

Columbia, MD · On-site

$30 - $35/hr

As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague ...

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Service Coordinator information

See Silver Spring, MD salary details

$13

$23

$35

How much do service coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service coordinator in Silver Spring, MD is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $24.90 per hour, depending on experience, location, and employer.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $30,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What are the most commonly searched types of Service jobs in Silver Spring, MD?

The most popular types of Service jobs in Silver Spring, MD are:

What job categories do people searching Service Coordinator jobs in Silver Spring, MD look for?

The top searched job categories for Service Coordinator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Service Coordinator jobs?

Cities near Silver Spring, MD with the most Service Coordinator job openings:

Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,772 per year, or $23.4 per hour.

Mobile Service Coordinator/Service Advisor

Malloy Ford Alexandria

Alexandria, VA • On-site

$20 - $23/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 14 days ago

Job description

Malloy Ford of Alexandria is looking for a reliable, customer-focused Mobile Service Coordinator/Service Advisor to join our team. In this role, you’ll schedule and manage off-site service appointments and act as the main contact between customers and our technician. You’ll help ensure each service visit—whether at a home, business, or fleet location—runs smoothly and professionally.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Mobile Service Coordinator Benefits:

  • Competitive compensation: $20-$23 starting hourly rate, plus bonus
  • Health, Medical and Dental insurance
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule

Mobile Service Coordinator Responsibilities:

  • Act as the main contact for all mobile service customers
  • Efficiently schedule and manage mobile service appointments
  • Perform vehicle walkarounds and intake at customer locations as needed
  • Clearly explain service needs, costs, and next steps to customers
  • Record concerns, review work orders, and get approvals for extra work
  • Follow up with customers after service is completed
  • Help manage mobile service van inventory and readiness
  • Coordinate closely with technicians and service team for smooth operations
  • Promote dealership services and build strong customer relationships

Mobile Service Coordinator Qualifications:

  • Experience as a service advisor or similar customer-facing automotive role preferred
  • Previous experience at an automotive dealership is preferred
  • Strong communication, time management, and organizational skills
  • Able to work independently with professionalism and accountability
  • Familiarity with dealership software (DMS or CRM) is a plus
  • Great Customer Satisfaction Index required
  • Valid driver’s license and clean driving record required
  • Comfortable multitasking in a fast-paced environment
  • Positive, service-oriented attitude with a focus on customer satisfaction
  •  

We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.