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Service Coordinator Jobs in Silver Spring, MD (NOW HIRING)

Tecta America Careers

Service Coordinator

Jessup, MD · On-site

$65K/yr

Service Coordinator Position at Tecta East Tecta America East serves the Mid-Atlantic region, including Baltimore, Washington DC, and Virginia. We specialize in commercial and industrial roofing ...

Tecta & Schwickerts

Service Coordinator

Jessup, MD · On-site

$65K/yr

The Service Coordinator will be responsible for interfacing with the Service Manager, Service Director, Service Superintendent, and field crews. Provide comprehensive support to all team members by ...

Tecta America

Service Coordinator

Jessup, MD · On-site

$65K/yr

The Service Coordinator will be responsible for interfacing with the Service Manager, Service Director, Service Superintendent, and field crews. Provide comprehensive support to all team members by ...

Tecta East

Service Coordinator

Jessup, MD · On-site

$65K/yr

The Service Coordinator will be responsible for interfacing with the Service Manager, Service Director, Service Superintendent, and field crews. Provide comprehensive support to all team members by ...

Melanson

Service Coordinator

Jessup, MD · On-site

$65K/yr

The Service Coordinator will be responsible for interfacing with the Service Manager, Service Director, Service Superintendent, and field crews. Provide comprehensive support to all team members by ...

Tecta America

Service Coordinator

Jessup, MD · On-site

$65K/yr

The Service Coordinator will be responsible for interfacing with the Service Manager, Service Director, Service Superintendent, and field crews. Provide comprehensive support to all team members by ...

Tecta East

Service Coordinator

Jessup, MD · On-site

$65K/yr

The Service Coordinator will be responsible for interfacing with the Service Manager, Service Director, Service Superintendent, and field crews. Provide comprehensive support to all team members by ...

Quantum Real Estate Mgmt LLC

Be Seen First

Resident Service Coordinator

Ashburn, VA · On-site

$40K - $43K/yr

Development and coordination of volunteer service opportunities for frail and at-risk residents who need supportive services, * Development and coordination of volunteer service opportunities for ...

Quantum Real Estate Mgmt LLC

Be Seen First

Resident Service Coordinator

Ashburn, VA · On-site

$40K - $43K/yr

Development and coordination of volunteer service opportunities for frail and at-risk residents who need supportive services, * Development and coordination of volunteer service opportunities for ...

Southland Industries Inc.

Service Coordinator

Dulles, VA · On-site

$19.50 - $24.75/hr

The Service Coordinator is responsible for providing support to the service team, which may include data entry, reporting, and general office and administration duties to support both job sites and ...

Southland Industries

Service Coordinator

Dulles, VA · On-site

$19.50 - $24.75/hr

The Service Coordinator is responsible for providing support to the service team, which may include data entry, reporting, and general office and administration duties to support both job sites and ...

Southland Industries Inc.

Service Coordinator

Dulles, VA

$20 - $25.25/hr

Position Summary The Service Coordinator will work closely with the Service Manager, Field Supervisors and other department team members to performing his/her duties and will report to the Service ...

Southland Industries

Service Coordinator

Sterling, VA · On-site

$19.50 - $24.75/hr

The Service Coordinator is responsible for providing support to the service team, which may include data entry, reporting, and general office and administration duties to support both job sites and ...

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Service Coordinator information

See Silver Spring, MD salary details

$13

$23

$35

How much do service coordinator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for service coordinator in Silver Spring, MD is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $24.86 per hour, depending on experience, location, and employer.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What are the most commonly searched types of Service jobs in Silver Spring, MD?

The most popular types of Service jobs in Silver Spring, MD are:

What job categories do people searching Service Coordinator jobs in Silver Spring, MD look for?

The top searched job categories for Service Coordinator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Service Coordinator jobs?

Cities near Silver Spring, MD with the most Service Coordinator job openings:

Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,678 per year, or $23.4 per hour.

Service Coordinator

Schwickert's Tecta America

Jessup, MD • On-site

$65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Service Coordinator

Position at Tecta East

Tecta America East serves the Mid-Atlantic region, including Baltimore, Washington DC, and Virginia. We specialize in commercial and industrial roofing, offering new and re-roof installation, maintenance, and energy-efficient solutions, including green roofs and photovoltaic solar systems. Backed by experienced craftsmen and expert crews, we deliver reliable service and innovative solutions for all roofing needs.

We are seeking a Service Coordinator for our Jessup MD location.

The Service Coordinator will be responsible for interfacing with the Service Manager, Service Director, Service Superintendent, and field crews. Provide comprehensive support to all team members by effectively communicating and responding to customer needs.

Job Functions (includes):

  • Opens and maintains customer accounts by recording account information and inputting into Navision and updating account information as required.
  • Resolves service department/customer issues by assessing the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Develop and maintain business relationships to broaden Tecta's bidding pool.
  • Attend trade events, lunch-and-learn seminars, and trade organization meetings to further develop trade industry relationships.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Investigate and resolve problems relating to all areas of responsibility, gather and analyze information and take proper course of action.
  • Perform accounts receivable and accounts payable functions as required to maintain fiscal wellness of service department.
  • Develop the daily and weekly field schedule, along with managing the off-hours on-call schedule.
  • Perform other related duties as assigned.

Knowledge, Skills & Experience:

  • High School Diploma or equivalent, college degree a plus.
  • Minimum of three (3) years of service department, commercial roofing, and/or customer service experience.
  • Critical skills include planning & organizing; problem identification/resolution, attention to detail, multi-tasking, follow-through, priority setting, and accomplishing tasks in a timely manner.
  • Experience with the Microsoft Office Suite (Excel, Word, Outlook) required.
  • Prior commercial roofing experience a plus but not required.
  • Must have a valid driver's license.
  • Ability to clearly convey concepts, assumptions, and thought patterns used to develop servce documents.
  • Must be able to pass a pre-employment Background Check, Drug Test and be E-Verified.

Salary starting at $65,000 and up, dependent upon experience.

Tecta America East LLC – Jessup Location, offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, etc.

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