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Service Coordinator Jobs in Reno, NV (NOW HIRING)

Donor Network West

Donation Coordinator I

Reno, NV · On-site

$18 - $23.50/hr

We welcome diverse perspectives and foster an environment of collaboration and service. POSITION SUMMARY The Donation Coordinator I (DC I) is a key member of a dedicated team that helps transform ...

Donor Network West

Donation Coordinator I

Reno, NV

$18 - $23.50/hr

We welcome diverse perspectives and foster an environment of collaboration and service. POSITION SUMMARY The Donation Coordinator I (DC I) is a key member of a dedicated team that helps transform ...

TJX Companies

Customer Experience Coordinator

Reno, NV · On-site

$15.50 - $16/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

TJX Companies

Customer Experience Coordinator

Reno, NV

$15.50 - $16/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Customer Experience Coordinator

Reno, NV · On-site

$15.50 - $16/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

TJX Companies

Customer Experience Coordinator

Reno, NV · On-site

$15.50 - $16/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Part-Time Customer Experience Coordinator

Reno, NV · On-site

$15.50 - $16/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

MPN

Commercial HVAC Service Technician

Reno, NV · On-site

$30 - $39/hr

The position requires a high level of correspondence with Project Managers, Service Coordinators, and customers. Relocation Assistance Provided Responsibilities: * Complete Startup and proper ...

MPN

Commercial HVAC Service Technician

Reno, NV

$30 - $39/hr

The position requires a high level of correspondence with Project Managers, Service Coordinators, and customers. Relocation Assistance Provided Responsibilities: * Complete Startup and proper ...

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Service Coordinator information

See Reno, NV salary details

$13

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How much do service coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service coordinator in Reno, NV is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $23.99 per hour, depending on experience, location, and employer.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $30,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What are the most commonly searched types of Service jobs in Reno, NV?

The most popular types of Service jobs in Reno, NV are:

What are popular job titles related to Service Coordinator jobs in Reno, NV?

For Service Coordinator jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Service Coordinator jobs in Reno, NV look for?

The top searched job categories for Service Coordinator jobs in Reno, NV are:

What cities near Reno, NV are hiring for Service Coordinator jobs?

Cities near Reno, NV with the most Service Coordinator job openings:

Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,950 per year, or $22.6 per hour.

Donation Coordinator I

Donor Network West

Reno, NV • On-site

$18 - $23.50/hr

Full-time

Re-posted 17 days ago

Job description

Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Donation Coordinator I (DC I) is a key member of a dedicated team that helps transform loss into hope by facilitating the gift of life through tissue donation. As the first point of contact in the donation process, the DC I is responsible for receiving donor referrals, assessing donation suitability, coordinating cases, and ensuring every opportunity for donation is maximized. This role is vital in fulfilling DNWest's mission to save and heal lives through the selfless generosity of donors and their families.
Operating in a 24/7/365, fast-paced environment, the DC I collaborates with hospitals, hospices, medical examiners/coroners, funeral homes, tissue processing partners, Donor Operations Management, recovery staff, organ clinical staff, logistics staff, and other key individuals and groups to facilitate donation with efficiency, accuracy, and compassion. This position serves as a foundation for required professional growth, leading to the Donation Coordinator II role, where individuals obtain authorization and conduct medical/social history interviews with donor families.
The DC I's work is not just a job - it's a mission. Every decision and every action have the power to touch hundreds of thousands of lives through the gift of donation.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Referral Intake
  • Approach each case with a "rule in vs rule out" mindset while conducting all responsibilities, ensuring no opportunity for donation is missed.
  • Receive and process inbound referral calls and emails from hospitals, hospices, and medical examiner/coroner's offices.
  • Accurately document all referral details in iTransplant (iTX) to ensure seamless case progression.
  • Conduct preliminary medical screening of potential donors based on FDA (U.S. Food and Drug Administration), AATB (The American Association of Tissue Banks), DNWest, and processing partner guidelines.

Case Coordination and Donor Screening
  • Serves as the primary liaison between Donor Operations, recovery teams, logistics staff, hospitals, medical examiners/coroners, funeral directors, and processing partners to coordinate the donation process.
  • Reviews all associated clinical data, social data, and case notes in iTransplant (iTX) to anticipate and meet processors' needs.
  • Identify and resolve missing or incomplete documentation before recovery proceeds.
  • Ensures the suitability, timely recovery, and maximal yield of donated tissues, while adhering to regulatory requirements, medical, and ethical standards.
  • Obtains and documents all relevant information appropriately and thoroughly throughout the entirety of a case to maximize donation opportunities.
  • Offer suitable tissue to processing partners and accept tissue for recovery on behalf of select partners.
  • Conduct comprehensive medical screening of potential donors based on FDA (U.S. Food and Drug Administration), AATB (The American Association of Tissue Banks), DNWest, and processing partner guidelines.
  • Discusses screening information with Donor Operations Management as appropriate.
  • Collaborates with Logistics team to have donor transported to recovery location.

Family Care Specialist - Donation Discussion
  • Expected competency sign-off for Family Care Specialist - Donation Discussion skill within Donor Operations' roadmap timeframe.
  • Utilize available resources to maximize the opportunity to inform and guide families about tissue donation with a goal of obtaining authorization.
  • Conduct donation discussions with the legally appropriate individual, securing consent for donation per DNWest policies.
  • Perform detailed medical and social history interviews to ensure a safe and reliable tissue supply.
  • Provide compassionate and professional support to grieving families, helping them honor their loved one's legacy through donation.

General
  • Evaluates administrative departmental situations, making sound, appropriate decisions and effectively communicating with relevant parties.
  • Keeps management informed of any variances or discrepancies.
  • Maintain compliance with all DNWest and regulatory requirements by completing Learning Management System (LMS) trainings on time.
  • Attend all mandatory trainings, team meetings, and professional development sessions.
  • Ensures timely completion of chart corrections as required.
  • Contributes to and fosters a positive work environment while consistently promoting Ideal Team Player concepts.
  • Remains adaptable and open to change while actively supporting and encouraging team members through transitions to ensure a smooth adjustment.

QUALIFICATIONS
  • Possess basic knowledge of disease processes and related conditions.
  • Must be able to effectively maneuver through multiple computer programs operating at the same time while sitting for long hours, must be able to stay focused and attentive. These programs include, but are not limited to, computers, office equipment, telephonic management systems, electronic medical records, and Microsoft Office systems.
  • Strong organizational and time management skills with the ability to prioritize tasks independently and collaboratively.
  • Excellent communication skills to interact professionally with hospital staff, funeral homes, medical examiners/coroners, and processing partners.
  • Ability to think critically, solve problems, and adapt in a fast-paced, high-stakes environment.
  • Must have strong team building, prioritization, and strategic skills, with the ability to collaborate effectively and foster a positive work environment with DNWest staff.
  • Compassionate and professional demeanor when speaking with referral sources.
  • Attention to detail with a strong ability to analyze and document medical information accurately.

EDUCATION AND EXPERIENCE
  • Required: High School diploma or equivalent.
  • Preferred: Bachelor's degree in biological sciences or an equivalent degree/diploma/certification in an allied health field.
  • Bonus: Certified Transplant Preservationist (CTP), Certified Procurement Transplant Coordinator (CPTC), or Certified Tissue Banking Specialist (CTBS) certification.

$22.19 - $24.65 an hour
Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West's Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.

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