Route & Service Coordinator
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field ...
Boca Raton, FL · On-site
$47K - $50K/yr
Administrative & Customer Service Coordinator Do you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly? We're looking for a proactive, detail ...
Boca Raton, FL · On-site
$47K - $50K/yr
Administrative & Customer Service Coordinator Do you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly? We're looking for a proactive, detail ...
Boca Raton, FL · On-site
$45K - $50K/yr
Administrative & Customer Service Coordinator Do you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly? We're looking for a proactive, detail ...
Boca Raton, FL · On-site
$45K - $50K/yr
Administrative & Customer Service Coordinator Do you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly? We're looking for a proactive, detail ...
Boca Raton, FL · On-site
$47K - $50K/yr
Vision insurance Administrative & Customer Service Coordinator Boca Raton, FL | Full-Time | On-Site $47,000-$50,000 base + commission + annual bonus Do you thrive in a fast-paced environment, love ...
Quick apply
Boca Raton, FL · On-site
$47K - $50K/yr
Vision insurance Administrative & Customer Service Coordinator Boca Raton, FL | Full-Time | On-Site $47,000-$50,000 base + commission + annual bonus Do you thrive in a fast-paced environment, love ...
Hollywood, FL · On-site
$17 - $20/hr
We are currently seeking a FT Food Service Coordinator at the Broward Outreach Centers in Hollywood, FL, JOB SUMMARY The Food Service Coordinator (FSC) reports to the Kitchen Supervisor (KS) and will ...
Quick apply
Hollywood, FL · On-site
$17 - $20/hr
We are currently seeking a FT Food Service Coordinator at the Broward Outreach Centers in Hollywood, FL, JOB SUMMARY The Food Service Coordinator (FSC) reports to the Kitchen Supervisor (KS) and will ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
Dispatcher/Customer Service Coordinator Sansone Air Conditioning, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator ...
West Palm Beach, FL · On-site
$17.50 - $22.75/hr
Dispatcher/Customer Service Coordinator Sansone Air Conditioning, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator ...
Pembroke Pines, FL · On-site
$15 - $18.69/hr
Banfield Pet Hospital - Client Service Coordinator (CSC) Served as the primary point of contact for clients, delivering exceptional customer service while supporting the daily operations of a busy ...
Pembroke Pines, FL · On-site
$15 - $18.69/hr
Banfield Pet Hospital - Client Service Coordinator (CSC) Served as the primary point of contact for clients, delivering exceptional customer service while supporting the daily operations of a busy ...
Lauderhill, FL · On-site
$18 - $23.25/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
Lauderhill, FL · On-site
$18 - $23.25/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
North Miami Beach, FL · On-site
$17.75 - $23/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
North Miami Beach, FL · On-site
$17.75 - $23/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
Boca Raton, FL · On-site
$47K - $50K/yr
... Service Coordinator Boca Raton, FL | Full-Time | On-Site $47,000-$50,000 base + commission + annual bonus Do you thrive in a fast-paced environment, love helping people, and take pride in keeping ...
Boca Raton, FL · On-site
$47K - $50K/yr
... Service Coordinator Boca Raton, FL | Full-Time | On-Site $47,000-$50,000 base + commission + annual bonus Do you thrive in a fast-paced environment, love helping people, and take pride in keeping ...
Lauderhill, FL · On-site
$18 - $23.25/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
New
Lauderhill, FL · On-site
$18 - $23.25/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
New
Margate, FL · On-site
$15 - $18.69/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
Margate, FL · On-site
$15 - $18.69/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
Lauderdale Lakes, FL · On-site
$18 - $23.50/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
Lauderdale Lakes, FL · On-site
$18 - $23.50/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
Coconut Creek, FL · On-site
$15 - $18.69/hr
SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms ...
Coconut Creek, FL · On-site
$15 - $18.69/hr
SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms ...
Miramar, FL · On-site
$15 - $18.69/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
Miramar, FL · On-site
$15 - $18.69/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
Miramar, FL · On-site
$15 - $18.69/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
New
Miramar, FL · On-site
$15 - $18.69/hr
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...
New
$12.77 - $14.56
4% of jobs
$14.56 - $16.34
7% of jobs
$18.06 is the 25th percentile. Wages below this are outliers.
$16.34 - $18.12
14% of jobs
$18.12 - $19.91
19% of jobs
The median wage is $20.31 / hr.
$19.91 - $21.69
23% of jobs
$22.46 is the 75th percentile. Wages above this are outliers.
$21.69 - $23.48
16% of jobs
$23.48 - $25.26
7% of jobs
$25.26 - $27.04
4% of jobs
$27.04 - $28.83
2% of jobs
$28.83 - $30.61
1% of jobs
$30.61 - $32.39
1% of jobs
$12
$21
$32
| Aspect | Service Coordinator | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferred | Usually requires a high school diploma; some roles prefer customer service or communication certifications |
| Work Environment | Often in healthcare, social services, or community programs; involves coordinating services and client interactions | Primarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues |
| Employer & Industry | Healthcare, social services, non-profits, community organizations | Retail, telecommunications, hospitality, and other service sectors |
While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

6.3
Based on 130 frontline employees who took The Breakroom Quiz
420th of 487 rated machine equipment manufacturers
Description:
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field operations. This role ensures efficiency and accuracy in scheduling, account management, and operational processes, contributing to an excellent customer experience.
Specific Job Function:
Customer Interaction & Support
• Handle inbound and outbound customer calls with professionalism and empathy.
• Greet and assist walk-in customers.
• Resolve customer inquiries, concerns, and complaints efficiently.
• Schedule service appointments/deliveries and follow-up communications.
• Conduct outbound calls to generate revenue and promote services.
Service/Route Coordination & Scheduling
• Create and manage service tickets, preventive maintenance actions, and work orders.
• Review service schedules and assign tasks to field service technicians.
• Optimize routes for field service teams to ensure minimal travel time and maximum efficiency.
• Adjust schedules as needed based on availability, emergencies, or cancellations.
• Track service completion and follow up on open work orders. Process and review work orders to ensure accuracy and compliance.
• Collaborate with field teams to resolve scheduling conflicts and operational issues. Assist field teams with support requests and maintain effective communication.
Account & Equipment Management
• Set up and maintain accurate customer records in the system.
• Process customer cancellations and ensure proper documentation. Facilitate the collection of equipment after cancellations and update account statuses.
• Coordinate the collection or replacement of rental equipment.
Operational & Administrative Support
• Monitor call volumes and identify support needs.
• Assist with special projects and reporting as required.
• Continuous Improvement & Training
• Propose process improvements to enhance efficiency and customer satisfaction.
• Contribute to team discussions to optimize operational workflows and identify improvement opportunities.
• Participate in ongoing training and development initiatives.
• Support special projects and initiatives as assigned by management.
Qualifications:
• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proficiency in IFS, Salesforce, or similar systems, with strong Microsoft Office Suite skills.
• Excellent verbal and written communication for effective customer and team interactions.
• Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
• Proven problem-solving abilities to address scheduling and operational challenges.
• Attention to detail and accuracy in managing records, invoices, and schedules.
• Previous experience in customer service, route coordination, or operations (preferred).
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position:
Resourcefulness Customer Focus Team Player
Attention to Detail Integrity Organizational/Planning
Communication Analytical Judgment/Decision Making
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