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Service Controller Jobs (NOW HIRING)

The US Shared Services Controller is responsible for the centralized accounting and finance operations including procure to pay (A/P, T&E), order to cash (billing, credit, collections, cash ...

Controller

Brooklyn, NY · On-site

$115K - $120K/yr

PBS Facility Services Location: Brooklyn, NY Employment Type: Full-time About Us Founded in 2005 by Joel Berkovic, PBS Facility Services leverages over two decades of experience in commercial ...

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Service Controller information

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$55K

$119.5K

$175.5K

How much do service controller jobs pay per year?

As of Jul 10, 2026, the average yearly pay for service controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What are Service Controllers?

Service Controllers are professionals who coordinate and manage the delivery of services within an organization, often acting as a central point of contact between customers, service technicians, and management. Their responsibilities typically include scheduling service appointments, dispatching field staff, monitoring service progress, and ensuring customer satisfaction. Service Controllers play a crucial role in optimizing work processes and maintaining efficient service operations. They also handle administrative tasks such as updating records and managing communication between teams.

What jobs pay 500,000 a year in the US?

High-paying jobs for service controllers or similar roles typically include executive positions such as CEOs, CFOs, and other C-suite roles, which can reach or exceed $500,000 annually with bonuses and stock options. Certain specialized medical professionals, top-tier lawyers, and successful entrepreneurs may also earn this level of income, often requiring extensive experience, advanced certifications, or ownership of a business. Most roles paying this amount involve significant responsibility, leadership, or specialized skills.

What is the difference between Service Controller vs Service Advisor?

AspectService ControllerService Advisor
Required CredentialsTypically automotive service experience, basic certificationsAutomotive knowledge, customer service skills, certifications often preferred
Work EnvironmentService centers, dealerships, repair shopsCustomer-facing, dealership or repair shop reception areas
Employer & Industry UsageUsed in automotive service industry to manage service flowCommonly used in automotive dealerships to communicate with customers
Search & Comparison IntentPeople compare roles related to service management and coordinationPeople compare roles involving customer communication and service sales

While both Service Controllers and Service Advisors work in automotive service environments, Service Controllers primarily focus on managing service flow and coordinating repairs, whereas Service Advisors handle customer interactions and sales. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Service Controller, and why are they important?

To thrive as a Service Controller, you need strong organizational skills, attention to detail, and experience in service operations or logistics, often supported by relevant qualifications in administration or business. Familiarity with service management software, scheduling tools, and CRM systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you excel in coordinating teams and addressing client needs. These skills ensure efficient service delivery, satisfied customers, and smooth coordination between field staff and clients.

What are some of the main challenges faced by a Service Controller, and how can they be managed effectively?

Service Controllers often face the challenge of balancing urgent customer requests with scheduled maintenance tasks, all while ensuring optimal use of field technicians. Effective time management and strong communication skills are crucial for prioritizing jobs and responding to changing demands. Utilizing service management software and maintaining clear, timely communication with both clients and the service team can help streamline workflows and minimize disruptions. Staying organized and adaptable is key to managing high-pressure situations and maintaining customer satisfaction.

What jobs make $1,000,000 a year?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often earn $1,000,000 or more annually, especially in large corporations. Additionally, successful entrepreneurs, top-tier investment bankers, and certain specialized professionals in finance, technology, or entertainment can reach this income level through bonuses, stock options, or profit sharing.

What is the role of a service controller?

A service controller manages and coordinates service operations, ensuring customer requests are handled efficiently and service standards are maintained. They often oversee scheduling, communicate with technicians, and use management software to track service progress and resolve issues promptly.

Is controller a high level position?

A service controller is typically a mid-level position responsible for coordinating service operations, scheduling, and customer communication. It usually requires experience in the field and strong organizational skills but is not considered a high-level management role.
More about Service Controller jobs
What cities are hiring for Service Controller jobs? Cities with the most Service Controller job openings:
Infographic showing various Service Controller job openings in the United States as of July 2026, with employment types broken down into 15% Locum Tenens, 78% Full Time, 4% Part Time, 1% Contract, and 2% Summer. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $119,497 per year, or $57.5 per hour.
Corporate Controller

Other

Re-posted 5 days ago


Job description

Corporate Controller: 

The US Shared Services Controller is responsible for the centralized accounting and finance operations including procure to pay (A/P, T&E), order to cash (billing, credit, collections, cash application and record to report (GL, reconciliations, fixed assets) for multiple business units.  Also responsible for ensuring efficiency and accuracy of month end close, strong internal controls, and compliance with US GAAP and company policies. 

Primary Job Role 

Accounting:

  • Lead and manage the shared services accounting teams (AP, AR, Accountants, cash application, billing, fixed assets, CAPEX and G/L) 

  • Responsible for the monthly close activities within shared services including close calendar, journal entries, reconciliations, accruals in accordance with US GAAP and reporting to the Global Corporate Controller. 

  • Complete monthly variance analysis of actual expenses vs. prior month/year and budget. 

  • Collaborate with FP&A team on completing month end reporting, forecasts, and annual budget.  

  • Manage and ensure Accountant coordinates effectively with rental coordinators, project managers and other operational team members to ensure accounting for Events and processes for A/P and A/R are complete and accurate on a weekly/monthly basis. 

  • Complete 13 weeks cash flow forecast in support of Corporate need.  

  • Establish, monitor and continuously improve internal controls and standardized processes across shared services, ensuring compliance with corporate accounting policies. 

  • Record revenue for the company each month including review with the Global Corporate Controller and CFO and by job comparison to the Revenue Tracker. 

  • Record and assess Cost of Goods Sold expenses for the company each month including review with the CFO. 

  • Oversight for Lease accounting (ASC 842), maintain NetLease accounting system 

  • Coordinate with insurance broker and Financial Management for commercial insurance annual renewal 

  • Be prepared and available to address any Ad Hoc projects for the internal/external reporting as needed by the CFO, CEO or other departments in the company. 

  • Coordinate with Global Corporate Controller and other internal team members to ensure audit requests are satisfied and turn around follow-up questions timely. 

Leadership:

  • Provide clear expectations, regular check-ins, coaching and performance evaluations to staff  

  • Ensure staff are aware how their roles contribute and roll up to organizational goals and objectives and job duties are aligned to support business outcomes 

  • If applicable, hold performance conversations with staff and partner with HR to ensure all team members are meeting performance expectations 

Essential Job Competencies 

  1. Manage Change: Embrace change and assist all other individuals impacted by a change to make successful personal transitions that enable them to engage, adopt and use a change. 

  2. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoid surprises. 

  3.  Facilitating / Presenting: Serve as a moderator of meeting discussions during gatherings, set tone for the meeting and keep the agenda on track. Ensure that everyone has a chance to participate in the meeting and create an inclusive meeting environment. Effective skills with performing demonstrations, introductions, lectures, or speeches meant to inform, persuade, inspire, motivate, build goodwill, or present a new idea/product. 

  4. Information Gathering: Conduct systematic and purposeful collection, organization, and interpretation of data, facts, and knowledge in order to gain insights, make informed judgements, and uncover hidden truths. 

  5. Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. 

  6. Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.  

  7. Fosters Teamwork: Listens and responds constructively to other team members’ ideas. Offers support for others’ ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.  

  8. Coach / Mentor: A coach is someone who provides guidance to a person on their goals and helps them reach their full potential. A mentor is an experienced and trusted advisor that shares their knowledge, skills and/or experience to help another to develop and grow.  

Education and Experience 

Formal Education: Bachelor’s Degree in a related area of study 

Experience: 7 or more years 

Required / Credentials 

  1. Strong working knowledge of GAAP 

  2. Strong accounting, analytical skills, detail oriented, desire to learn, critical thinking, problem solving. 

  3. Ability to balance and prioritize responsibilities to ensure all deadlines are met. 

  4. Strong written, oral communication skills, positive attitude, high ethical standards, team player 

Not Required but Highly Desired Criteria 

  • Experience working with equipment rental 

  • Previous experience or knowledge of working with private equity 

  • CMA/CPA accreditation 


CES Power logo

About CES Power

Sourced by ZipRecruiter

Industry

Consumer goods and commercial equipment rental services

Company size

51 - 200 Employees

Headquarters location

Memphis, TN, US

Year founded

2021