$55K - $187K/yr
Medical
Dental
Vision
Retirement
PTO
... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...
$55K - $187K/yr
Medical
Dental
Vision
Retirement
PTO
... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...
Cleveland, OH · On-site
$55K - $187K/yr
Medical
Dental
Vision
Retirement
PTO
... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...
Cleveland, OH · On-site
$55K - $187K/yr
Medical
Dental
Vision
Retirement
PTO
... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...
Urbancrest, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Urbancrest, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Akron, OH · On-site
$180 - $300/hr
The Senior Analyst, Channel & Customer Development provides foundational support for the execution ... and services that set the technology and performance standard for the industry. For more ...
New
Akron, OH · On-site
$180 - $300/hr
The Senior Analyst, Channel & Customer Development provides foundational support for the execution ... and services that set the technology and performance standard for the industry. For more ...
New
Westerville, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Westerville, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Delaware, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Delaware, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
$12.25 - $14.75/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
$12.25 - $14.75/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Dublin, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Dublin, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
$12.50 - $15.25/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
$12.50 - $15.25/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Toledo, OH · On-site
$55K - $187K/yr
Medical
Dental
Vision
Retirement
PTO
... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...
Toledo, OH · On-site
$55K - $187K/yr
Medical
Dental
Vision
Retirement
PTO
... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...
Dublin, OH · On-site
$12.75 - $15.50/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Dublin, OH · On-site
$12.75 - $15.50/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$12.50 - $15/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$12.50 - $15/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Cincinnati, OH · On-site
$55K - $187K/yr
Medical
Dental
Vision
Retirement
PTO
... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...
Cincinnati, OH · On-site
$55K - $187K/yr
Medical
Dental
Vision
Retirement
PTO
... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...
$12.75 - $15.50/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
$12.75 - $15.50/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$12.75 - $15.50/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Columbus, OH · On-site
$12.75 - $15.50/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Dublin, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Dublin, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Marysville, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
Marysville, OH · On-site
$14.60 - $16.60/hr
Retirement
When an issue does arise they are able to resolve the issue or submits a Service Channel ticket * Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides ...
$49.4K is the 25th percentile. Wages below this are outliers.
$45.6K - $49.4K
25% of jobs
$49.4K - $53.2K
8% of jobs
$53.2K - $56.9K
5% of jobs
$56.9K - $60.7K
5% of jobs
The median wage is $64.4K / yr.
$60.7K - $64.4K
7% of jobs
$64.4K - $68.2K
5% of jobs
$68.2K - $72K
7% of jobs
$72K - $75.7K
12% of jobs
$76.1K is the 75th percentile. Wages above this are outliers.
$75.7K - $79.5K
12% of jobs
$79.5K - $83.2K
9% of jobs
$83.2K - $87K
5% of jobs
$45.6K
$65.3K
$87K
In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.
A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.
To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.
For Service Channel jobs in Ohio, the most frequently searched job titles are:
The top searched job categories for Service Channel jobs in Ohio are:
Cities in Ohio with the most Service Channel job openings:
$55K - $187K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
8.3
Based on 76 frontline employees who took The Breakroom Quiz
26th of 72 rated business consultants
Industry/Sector
Not ApplicableSpecialism
IFS - Clients & MarketsManagement Level
Senior AssociateJob Description & Summary
The Opportunity
As a Marketing Channel Strategy Senior Associate, you will play a pivotal role in developing and executing strategic sales and marketing initiatives within our Internal Firm Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and capturing new business opportunities through market research, digital marketing, and creative campaigns. You will work on developing, coordinating, and executing marketing channel strategies and crafting the copy behind them to drive business growth and enhance customer experience.
As a Senior Associate, you will build meaningful client connections and learn how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality work even when the path forward is unclear. Embracing ambiguity, you will use these moments as opportunities to grow.
In this role, you will craft customer-centric copy across digital channels, support priority campaign planning and execution, and build relationships with marketing channel owners using a broad range of tools and methodologies to generate new ideas and solve problems.
Responsibilities
- Writing and editing copy for customer journeys and digital channels, including web, email, social, events and others.
- Managing project traffic across channel marketing initiatives, routing briefs, timelines and approvals to keep work moving efficiently
- Building and maintaining strategic partnerships with key stakeholders to optimize distribution and customer experience
- Utilizing analytical thinking to conduct marketing channel performance analysis and inform strategic decisions
- Collaborating with internal teams to integrate market research and local market trends into channel strategies
- Monitoring and analyzing marketing performance to identify opportunities for business expansion and improvement
What You Must Have
- At least a High School Diploma or the equivalent degree
- At least 2 years of experience in marketing channel partner management and optimization including crafting copy for diverse marketing channels and audiences
What Sets You Apart
- Preference for a Bachelor's degree
- Excelling in marketing channel management and optimization
- Crafting clear, compelling copy that resonates across diverse marketing channels and audiences
- Applying understanding of audience segmentation, personalization, customer journeys, and user engagement and conversion strategies
- Managing multiple projects and deadlines with attention to detail and workflow discipline
- Navigating complex situations with intellectual curiosity
- Embracing change and adapting to market trends
Travel Requirements
Up to 20%Job Posting End Date
The salary range for this position is: $55,000 - $151,470. For residents of Washington state the salary range for this position is: $55,000 - $187,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
