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Service Channel Jobs in Florida (NOW HIRING)

Origin Energy Services Ltd

About the role: We're growing our Account Management team within Retail's Contracted Builders channel, with two permanent, full-time roles based in Melbourne. This team manages Origin's relationships ...

Pwc

Marketing Channel Strategy Senior Associate

Miami, FL · On-site

$55K - $187K/yr

... Channel Strategy Senior Associate, you will play a pivotal role in developing and executing ... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ...

RaceTrac

HVAC/R Technician

Fort Lauderdale, FL · On-site

The HVAC/R Technician is also responsible for reporting any maintenance or repair needs found at the location via Service Channel and to their Regional Service Manager. The home store for this ...

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Service Channel information

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What is a Service Channel?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the key skills and qualifications needed to thrive in a Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

What are the most commonly searched types of Service Channel jobs in Florida?

The most popular types of Service Channel jobs in Florida are:

What are popular job titles related to Service Channel jobs in Florida?

For Service Channel jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Service Channel jobs in Florida look for?

The top searched job categories for Service Channel jobs in Florida are:

What cities in Florida are hiring for Service Channel jobs?

Cities in Florida with the most Service Channel job openings:

Service Channel jobs near you
Infographic showing various Service Channel job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Channel Content Coordinator

NDM Hospitality

Kissimmee, FL

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

About NDM Hospitality

NDM Hospitality is a family-owned hospitality company that began in food and beverage and has expanded into the vacation rental industry. We are redefining the guest experience by combining the comfort and space of vacation homes with the consistency, service, and amenities of a world-class resort.

We are seeking a detail-oriented Channel Content Coordinator to join our Channel Management team. This role is ideal for someone who enjoys working with reservation systems, guest communications, data accuracy, and process-driven operations. The successful candidate will play a key role in managing OTA reservations, auditing booking information, processing financial transactions, and ensuring an exceptional guest experience.

What You'll Do
  • Communicate with guests, Online Travel Agencies (OTAs), and internal team members regarding reservations, stay-related inquiries, and booking financials.
  • Audit OTA reservations to ensure accuracy, completeness, and consistency of booking information.
  • Manage incoming Salesforce cases and provide timely responses and resolutions.
  • Review daily and weekend reservation reports to verify bookings, modifications, and cancellations are properly recorded.
  • Process reservation payments, refunds, and other booking-related financial transactions.
  • Maintain accurate guest and reservation records across multiple systems.
  • Assist guests with reservation changes, cancellations, and special requests.
  • Resolve guest concerns and escalations while providing exceptional customer service.
  • Collaborate with internal departments to address operational issues and support guest satisfaction.
  • Support inventory management, data governance initiatives, and channel management objectives.
What We're Looking For
  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational abilities.
  • Self-motivated, dependable, and accountable professional with a positive attitude.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Guest-focused mindset with a commitment to delivering outstanding service.
  • Strong interpersonal skills and the ability to communicate effectively with team members, business partners, and leadership.
  • Proficiency in Microsoft Office, particularly Excel and Word.
  • Experience working with Property Management Systems (PMS), revenue management systems, or similar hospitality platforms.
  • Strong analytical and problem-solving skills.
Preferred Qualifications
  • Experience in an independent hotel, vacation rental, or hospitality environment.
  • Bachelor's degree in Business, Hospitality Management, Analytics, or a related field.
  • Experience with OTA platforms such as Airbnb, Booking.com, Expedia, or Vrbo.
  • Experience using Salesforce or similar ticket management systems.
Why Join NDM Hospitality?
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life Insurance
  • 401(k) Plan
  • Hotel Room Discounts
  • Food & Beverage Discounts
  • Career Growth and Development Opportunities
  • Employee Recognition & Rewards Programs
  • Employee Appreciation Events
  • A "Promote From Within" Culture
  • And Much More!

At NDM Hospitality, we are committed to developing our team members and creating opportunities for growth. If you're passionate about hospitality, enjoy problem-solving, and thrive in a collaborative environment, we'd love to hear from you.

Apply today and become part of a company that's helping shape the future of vacation rental hospitality.

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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