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Director Service Channel Jobs in Florida (NOW HIRING)

Domino's

Restaurant Maintenance Technician

Brandon, FL · On-site

$35 - $40/hr

... Service Channel * Maintain an accurate inventory of supplies and tools * Complete work orders promptly, prioritizing critical tasks * Work without direct supervision on daily assigned tasks * Must be ...

160over90

Account Director, Partnerships

Miami, FL

... a full-service, channel-agnostic approach and a deep connection to the people, places, and ... Account Director, Partnerships This Account Director position is a unique career opportunity for ...

Wow

Channel Sales Manager

Pinellas Park, FL

$85K/yr

... services * Knowledge of the telecommunications industry through direct or indirect work experience * Demonstrated knowledge of voice and data products * Ability to support a team of sales ...

Wideopenwest

Channel Sales Manager

Pinellas Park, FL · On-site

$85K/yr

... services * Knowledge of the telecommunications industry through direct or indirect work experience * Demonstrated knowledge of voice and data products * Ability to support a team of sales ...

Taylor

Channel Growth Manager

Pompano Beach, FL · Hybrid

$143K - $144K/yr

Reporting to the Director of Sales Administration, the Channel Growth Manager will drive revenue ... products, services and technologies that address the toughest business challenges. We work ...

RACETRAC PETROLEUM

Pressure Washer Technician

Orlando, FL · On-site

$15.75 - $19.75/hr

... via Service Channel.Work Experience/Skills:Ability to work an overnight scheduleGood driving ... Washes the underside of fuel canopies as directed by the RSM * Washes other requested structures on ...

RaceTrac, Inc.

Pressure Washer Technician

Orlando, FL · On-site

$15.75 - $19.75/hr

... via Service Channel. Work Experience/Skills: Ability to work an overnight schedule Good driving ... Washes the underside of fuel canopies as directed by the RSM * Washes other requested structures on ...

Taylor Corporation

Channel Growth Manager

Pompano Beach, FL · On-site

$143K - $144K/yr

Reporting to the Director of Sales Administration, the Channel Growth Manager will drive revenue ... products, services and technologies that address the toughest business challenges. We work ...

RaceTrac, Inc.

Pressure Washer Technician

Fort Lauderdale, FL · On-site

$16 - $20.25/hr

... via Service Channel. Work Experience/Skills: Ability to work an overnight schedule Good driving ... Washes the underside of fuel canopies as directed by the RSM * Washes other requested structures on ...

RaceTrac

Pressure Washer Technician

Fort Lauderdale, FL · On-site

$16 - $20.25/hr

... via Service Channel. Work Experience/Skills: Ability to work an overnight schedule Good driving ... Washes the underside of fuel canopies as directed by the RSM * Washes other requested structures on ...

RaceTrac

Pressure Washer Technician

Orlando, FL · On-site

$15.75 - $19.75/hr

... via Service Channel. Work Experience/Skills: Ability to work an overnight schedule Good driving ... Washes the underside of fuel canopies as directed by the RSM * Washes other requested structures on ...

Drive Medical

Service Technician

Lehigh Acres, FL · On-site

$18.55/hr

We are proud of our high-quality, diverse product portfolio, channel footprint and global operating ... The following are direct reports: * None Education and Experience: * High School Diploma or GED ...

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Director Service Channel information

What is a Director of Service Channel?

A Director of Service Channel is a senior management professional responsible for overseeing and optimizing the various channels through which a company delivers its customer service and support. This role typically involves developing strategies to improve customer satisfaction, managing teams, and ensuring efficient service operations across all channels such as phone, email, chat, and in-person support. The Director of Service Channel also collaborates with other departments to align service initiatives with overall business goals and may be responsible for implementing new technologies to enhance the customer experience.

How does a Director of Service Channel typically collaborate with cross-functional teams to improve customer experience?

A Director of Service Channel regularly works with teams such as sales, marketing, IT, and customer support to optimize service delivery and enhance customer satisfaction. They lead initiatives to streamline communication, implement new technologies, and align service processes with business goals. This collaboration often involves conducting joint strategy meetings, sharing performance metrics, and coordinating training programs to ensure consistent and high-quality service across all channels. Strong teamwork and leadership skills are essential for driving continuous improvement and achieving organizational objectives.

What are the key skills and qualifications needed to thrive as a Director of Service Channel, and why are they important?

To thrive as a Director of Service Channel, you need extensive experience in service operations, channel management, and a solid understanding of customer service strategies, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms, service management software, and data analytics tools is typically required, along with relevant certifications like ITIL or Six Sigma. Outstanding leadership, strategic thinking, and communication skills help drive team performance and foster strong partner relationships. These skills are crucial for optimizing service delivery, ensuring customer satisfaction, and achieving organizational objectives.

What is the difference between Director Service Channel vs Customer Service Manager?

AspectDirector Service ChannelCustomer Service Manager
CredentialsBachelor's degree, leadership experience, industry-specific certificationsBachelor's degree, customer service experience, leadership skills
Work EnvironmentOversees multiple service channels, strategic planning, high-level managementManages customer service teams, handles daily operations, direct customer interactions
Employer & Industry UsageUsed in large corporations, service providers, telecom, retailCommon in retail, hospitality, telecom, and service industries

The main difference is that the Director Service Channel focuses on strategic oversight and managing multiple service channels at a high level, while the Customer Service Manager handles daily customer interactions and team management. The Director role involves broader responsibilities and higher-level planning, whereas the Customer Service Manager is more operational and team-focused.

What cities in Florida are hiring for Director Service Channel jobs? Cities in Florida with the most Director Service Channel job openings:
Director Service Channel jobs near you

Restaurant Maintenance Technician

Domino's

Brandon, FL • On-site

$35 - $40/hr

Full-time

Medical, Dental, PTO

Re-posted 28 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,925 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Company Description
Restaurant Maintenance Technician
Checkmate pizza, one of the largest Domino's franchises in the United States, has over 80+ locations in the Southeast market. We are seeking an experienced Restaurant Maintenance Technician with 5+ years of experience to join our team. This position requires technical skills to evaluate, troubleshoot, repair, and install equipment. In addition, the Maintenance Technician must possess an awareness and understanding of how to work safely while performing facilities and equipment repairs as well as preventative maintenance on all HVAC systems and walk-in coolers.
Shift - Full Time, Must be able to work flexible shifts including nights, some weekends, and rotating "On-Call" duty with other techs
Compensation/Benefits - $35-40/hour, Health Insurance, Dental, Paid time off
Job Description
Troubleshoot, Diagnose, and Repair restaurant level equipment:
  • Strong practical knowledge of commercial HVAC, refrigeration, electrical, plumbing systems, and other ancillary equipment.
  • Service and repair 5-10 ton HVAC units
  • Handle thermostats and remote equipment controllers
  • Service and repair walk in and reach in coolers
  • Monitor equipment to detect malfunctions for electrical and mechanical faults
  • Use appropriate hand & power tools, refrigerant gauges, multi meters, ohmmeters, and other related equipment in the performance of PM and repairs.
  • Work from elevated areas such as ladders, platforms, roof tops
  • Keep equipment warranty/repair records and asset tags up to date
  • Mild plumbing work (sinks, drains)
  • Mild electrical work (switches, outlets, conduit)
  • Manage Corrigo, Service Channel, Service Titan W/O, equipment tagging
  • Replacing or reaffixing floor tiles
  • Sheetrock work, taping, floating, and painting

Qualifications
  • High School diploma or GED preferred
  • Minimum 5+ year's experience with HVAC/R
  • Minimum 2 year's experience with oven/hot equipment repairs
  • EPA Type 2 or Universal certification, Contractor's license preferred
  • RETA / NATE certification preferred

Other Requirements
  • Must pass a background check and random drug screenings
  • Must have a clean driving record - will undergo regular MVR reports
  • Must have a smart device to communicate and access Service Channel
  • Maintain an accurate inventory of supplies and tools
  • Complete work orders promptly, prioritizing critical tasks
  • Work without direct supervision on daily assigned tasks
  • Must be able to read and interpret blueprints and electrical schematics
  • Must be able to perform under extreme stress when there is an equipment failure
  • Must communicate clearly and effectively via both verbal and written
  • Critical thinker with good problem-solving abilities and strong attention to details
  • Must be able to work in temperatures ranging from 30 degrees and up to 100 degrees for long periods of time
  • Must be comfortable working in narrow aisles and passageways including confined spaces for extended periods of time
  • Ability to lift 50 pounds or more on a frequent basis
  • The ability to stand or kneel for multiple hours at a time
  • Good manual dexterity

Job Description
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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