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Service Center Supervisor Jobs (NOW HIRING)

Veolia

Service Center Supervisor

Kansas City, MO · On-site

$68K/yr

The Service Center Supervisor should have working knowledge of equipment types, which may include box trucks, vans, roll-offs, and tankers. The Service Center Supervisor should have an understanding ...

Embryriddle

Service Center Supervisor

Daytona Beach, FL · On-site

$20/hr

The Opportunity The Facilities Service Center Supervisor plays a key role in supporting the day-to-day operations of Facilities Management on the Daytona Beach Campus. This position oversees the ...

Posted today

Pae

Service Center Supervisor

Mclean, VA · On-site

Amentum is seeking a Service Center Supervisor to join our team and support our McLean, VA customer. We are looking for team members who are passionate about making a difference by working on ...

Amentum

Service Center Supervisor

Mclean, VA · On-site

Amentum is seeking a Service Center Supervisor to join our team and support our McLean, VA customer. We are looking for team members who are passionate about making a difference by working on ...

TForce Freight

Supervisor, Service Center

Columbus, OH · On-site

Supervisor, Service Center Hours: 4pm - 2am (Mon - Fri) or 1am - 11am (Tues - Sat) Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate ...

TForce Freight

Supervisor, Service Center

Dallas, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Austin, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

New

TForce Freight

Supervisor, Service Center

Austin, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

New

TForce Freight

Supervisor, Service Center

Columbus, OH · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

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Service Center Supervisor information

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How much do service center supervisor jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service center supervisor in the United States is $79,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is a service center supervisor?

A Service Center Supervisor is a professional responsible for managing the daily operations of a service center, which may include customer service, technical support, or repair services. They oversee a team of service representatives or technicians, ensuring high-quality customer interactions, efficient workflow, and adherence to company policies. Service Center Supervisors also handle escalated customer issues, train staff, and monitor performance metrics to achieve service goals. Their role is crucial in maintaining customer satisfaction and operational efficiency within the center.

What are the key skills and qualifications needed to thrive as a service center supervisor?

To thrive as a Service Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, ticketing systems, and workforce management tools is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you motivate teams and handle customer issues effectively. These skills are crucial for ensuring efficient service delivery, team productivity, and high customer satisfaction in a fast-paced environment.

What are some common challenges a service center supervisor might face when managing a diverse team?

As a Service Center Supervisor, one common challenge is balancing the needs and strengths of a diverse team while maintaining high service standards. Supervisors often address varying skill levels, communication styles, and cultural backgrounds, which requires adaptability and strong interpersonal skills. Additionally, managing workloads and resolving conflicts efficiently are essential to keep operations running smoothly. Effective training, regular feedback, and fostering an inclusive environment are key strategies for overcoming these challenges.

Who are the top companies hiring for Service Center Supervisor jobs?

The top employers for Service Center Supervisor jobs are:

What are popular job titles related to Service Center Supervisor jobs?

For Service Center Supervisor jobs, the most frequently searched job titles are:

Service Center Supervisor jobs near you
Infographic showing various Service Center Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $79,094 per year, or $38 per hour.

Service Center Supervisor

Kansas City, MO • On-site

Veolia
10K+ employees
Learn more about Veoliaexternal

$68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth talent acquisition team.
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Under the general guidance of the Senior Transportation Manager, the Service Center Supervisor will lead a team of people (may include drivers, driver assistants, and dispatchers) related to transportation at a Service Center to support operational strategies that align with the company’s culture and long-term goals to exceed our customers’ expectations. They will act as the liaison between customer service, operations, and the support team and will be responsible for superior customer satisfaction with adherence to customer SLAs and KPIs, as well as supporting account retention, at their service center. They will work with the Service Center Manager to ensure the location meets or exceeds environmental health, safety, and regulatory compliance, DOT regulations, production, and waste management goals. The Service Center Supervisor should have working knowledge of equipment types, which may include box trucks, vans, roll-offs, and tankers. The Service Center Supervisor should have an understanding of logistics, planning, and exceeding customers' expectations.Under the general guidance of the Senior Transportation Manager, the Service Center Supervisor will lead a team of people (may include drivers, driver assistants, and dispatchers) related to transportation at a Service Center to support operational strategies that align with the company’s culture and long-term goals to exceed our customers’ expectations. They will act as the liaison between customer service, operations, and the support team and will be responsible for superior customer satisfaction with adherence to customer SLAs and KPIs, as well as supporting account retention, at their service center. They will work with the Service Center Manager to ensure the location meets or exceeds environmental health, safety, and regulatory compliance, DOT regulations, production, and waste management goals. The Service Center Supervisor should have working knowledge of equipment types, which may include box trucks, vans, roll-offs, and tankers. The Service Center Supervisor should have an understanding of logistics, planning, and exceeding customers' expectations.
Primary Responsibilities (Essential Functions):
Leadership & Strategy:
  • Provide support to the service center by coaching and developing employees within their service center through continuous coaching and feedback on performance, and conduct performance appraisals for their direct reports, ensuring alignment with company goals and regulatory requirements.
  • Makes recommendations on salary adjustments, promotions, transfers, and dismissals within their service center in partnership with their Service Center Manager(s), District Service Center Manager, and HR Business Partner.
  • Participate in the recruitment and hiring of service center transportation employees and drivers.
  • Conducts regular meetings such as daily Tailgate Talks or Gameplan Meetings and monthly Safety Committee to keep their teams informed of current issues and events, procedural/operational changes, and new developments in the department and Company.
  • Accountable to provide on-the-job training and instruction to ensure training compliance.
  • Provide technical support to transportation staff, assist in the content development and deployment of technical training.
  • As a continual learner, stay updated on regulations and industry developments.

Safety, Security, and Compliance:
  • Promotes Safety and Security initiatives across the entire team at their service center.
  • Enforces and monitors safety rules and practices to ensure a safe and healthy work environmental for all employees.
  • Reports and responds to service center incidents; identifies the cause when accidents or incidents occur, reviews and amends procedures as necessary and communicates finding to employees and management as needed.
  • Ensures all employees are knowledgeable about any potential or known hazards and takes all necessary precautions. Conducts crew Safety Meetings.
  • Provides and maintains compliance with personal protective equipment for their employees.
  • Communicates and Trains safety protocols and compliance measures to ensure operational efficiency and regulatory adherence at their service center.
Customer Experience Management:
  • Supports sales department at their service center in the onboarding of new accounts with responses to inquiries.
  • Collaborates with commercial to maintain and monitor existing customer relationships within their service center by assisting the Order Management Specialist and customer to resolve open order and service issues, updating records accordingly.
  • Drives superior customer satisfaction through team performance with adherence to customer SLAs and KPIs at their service center.
  • Will act with urgency to resolve customer issues to maintain high service level and assist in growing the business at their service center.

Operational Excellence:
  • Communicates continual improvement of productivity standards and team member safety in all phases of the operation in accordance with goals at their service center.

Route Management:
  • Responsible for route management processes within their service center, ensuring alignment with company goals and safety and regulatory requirements.
  • Manage route scheduling to ensure all scheduled customers will be serviced by the end of day. Redirect manpower and resources as required, to service customers on routes that may have operational difficulties (i.e., vehicle breakdown, vehicle accident, or completely full truck).
  • Manage driver debrief process for every route. Ensure there is documentation (manifest, PDT receipt, etc.) for every customer transaction. Update route comments as required.
  • Perform “ride-alongs” and “spot checks,” ensuring drivers operate and work safely, efficiently, productively, and deliver a high level of customer service.

Service Center Management:
  • Administers service center management processes, ensuring alignment with company goals and regulatory requirements related to facilities, inventory supplies (i.e. drums and PPE), and asset management.
  • Completes daily yard walks and regular equipment audits to ensure compliance with DOT regulations.
  • Assigns work to employees and supervises their activities throughout the shift.
  • Monitors department work productivity, reports on trends, and recommends and implements changes to continually improve work productivity and ensure maximum effectiveness.
  • Review and approve payroll hours on a weekly or bi-weekly basis based on pay schedule.
  • Manages staff in cooperation with Human Resources Department including onboarding, career development, and potential termination of employment.
  • Offer input to the P&L management for the service center.
  • Monitors 10-day management processes/log to ensure their alignment with company goals and safety and regulatory requirements while elevating compliance concerns to Service Center Manager.
  • Stays updated on changes to 10-day management regulations and industry standards.
  • Ensures drivers are operating to DOT regulations.
  • Oversee and participate in the maintenance of Driver Qualification Files, DOT Log Files and Vehicle Condition Reports for all drivers and equipment. Ensure DQF, DOT Logs and VCR are accurate and complete; must maintain DOT files.
  • Responsible for equipment i.e. box trucks and vans, including day-to-day operation as well as working alongside fleet maintenance group and procurement for repairs and purchasing.
Performs other related duties and/or project work as required or requested.

Work Environment: 
  • Required to wear company-provided personal protective equipment including eye protection, foot protection, hard hat, Tyvek coveralls, and respirator.
  • Willingness and ability to travel via automobile or other public transportation as needed 20% or less of the time to visit customer sites and service customers as needed.
  • Ability to maneuver around heavy equipment including bending, climbing, crawling, manual dexterity, and occasionally lifting and carrying objects weighing up to 50 pounds.  
  • Willingness and ability to work in a hands-on manner to execute key initiatives and activities.
  • Must be able to pass a DEA background check when relevant.
  • Must be willing and able to abide by Clean Earth’s Core Values and Code of Conduct.
Education: (BA or BS degree required or preferred)
  • High School Diploma required, B.S. in an environmental-related field preferred, or can demonstrate related equivalent work experience.
  • 40-hour HAZWOPER training completed and current, or ability to obtain.

Experience: (Required minimum of years of relevant experience.)
  • 3+ years' experience in related transportation field including experience utilizing transportation management software systems, Knowledge of DOT regulations and standards, understanding of transportation logistics and planning, and knowledge of vehicular maintenance and repair. Active CDL is preferred.
  • 2+ years of proven leadership experience.
  • Experience in the hazardous waste industry and general knowledge of RCRA and DOT regulations as it relates to the transportation and processing of waste is preferred.
  • Experience using an integrated fleet, driver, and compliance management software. Experience with Samsara is a plus.

Skills: (The skills listed are the abilities and knowledge required to perform the job effectively.)
  • Ability to work independently using initiative and effective communication to solve challenges.
  • In depth knowledge of DOT Regulations.
  • Highly developed verbal and written communication skills, including the ability to prepare and deliver presentations to large groups and deal politely and professionally with coworkers and/or customers.
  • Ability to lead and work through others, effective delegation skills.
  • Proficient computer and software application skills used to communicate, create, and access information.
  • Ability to analyze, draw conclusions and develop actionable improvements from complex data.
  • Proficiency in change management methodologies and practices is a plus.
  • Proven ability to interact with customers and manage SLAs and relationships.
  • Knowledge of formal process improvement methods (Kaizens, Six Sigma, Lean, Agile, etc.) is a plus.

Benefits: Comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, tuition reimbursement, paid volunteering and more. In addition, commencing no later than January 1, 2027, benefits package will include participation in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law