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Service Center Director Jobs (NOW HIRING)

Salvation Army

Service Center Director

Durango, CO · On-site

$70K/yr

Service Center Director FLSA Status : Full Time - exempt Reports to: Divisional EDS/SE Director, Divisional Headquarters (DHQ) Schedule: 40W M-F 8:30AM - 5:00PM M30 Supervises: Case Manager; Interns;

The Salvation Army

Service Center Director

Durango, CO · On-site

$70K/yr

Service Center Director FLSA Status : Full Time - exempt Reports to: Divisional EDS/SE Director, Divisional Headquarters (DHQ) Schedule: 40W M-F 8:30AM - 5:00PM M30 Supervises: Case Manager; Interns;

tsa

Service Center Director

Jasper, AL

The Salvation Army, an internationally recognized non-profit, faith based organization, has a job opening for a Service Center Director for the Walker Service Center, located in Jasper, Alabama. Job ...

tsa

Service Center Director

Jasper, AL · On-site

The Salvation Army, an internationally recognized non-profit, faith based organization, has a job opening for a Service Center Director for the Walker Service Center, located in Jasper, Alabama. Job ...

The Salvation Army

Service Center Director

Provo, UT · On-site

$60K/yr

Service Center Director FLSA Status : Full Time - exempt Reports to: Divisional EDS/SE Director Schedule: 40 hours weekly Supervises: Provo Service Extension Center Rate of Pay : $60,789.57/year ...

Salvation Army

Service Center Director

Provo, UT · On-site

$60K/yr

Service Center Director FLSA Status : Full Time - exempt Reports to: Divisional EDS/SE Director Schedule: 40 hours weekly Supervises: Provo Service Extension Center Rate of Pay : $60,789.57/year ...

Gokroc

Service Center Director

Provo, UT · On-site

$60K/yr

Divisional EDS/SE Director Schedule : 40 hours weekly Supervises : Provo Service Extension Center Rate of Pay : $60,789.57/year Closing Date : 6/12/2026 Benefits : Standard; Full-Time, Exempt ...

Socket.dev

Cortez Service Center Director

Cortez, CO · On-site

$74K/yr

Cortez Service Center Director FLSA Status : Full Time - Exempt Reports to: Divisional EDS/SE Director, Divisional Headquarters (DHQ), Denver, CO Schedule: 40W M-F 8:30AM - 5:00PM M30 Supervises:

Gokroc

Cortez Service Center Director

Cortez, CO · On-site

$74K/yr

Voluntary Tax-Deferred Annuity Plan (403(b)plan) Position Summary The Cortez Service Center Director leads all operations of The Salvation Army's Service Center in Montezuma County, Colorado ...

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Service Center Director information

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$35K

$92.1K

$175K

How much do service center director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service center director in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Center Director vs Service Manager?

AspectService Center DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads overall operations.Manages daily service operations, supervises technicians, and ensures customer satisfaction within a specific service area.
Required CredentialsTypically requires a bachelor's degree in business or related field; certifications like ASE or OEM training are common.Often requires a high school diploma or associate degree; certifications like ASE are frequently preferred.
Work EnvironmentCorporate or dealership settings with a focus on strategic leadership and administrative tasks.Shop floor environment with direct interaction with technicians and customers.

The Service Center Director focuses on strategic leadership and overall management of multiple service departments, while the Service Manager handles daily operations and customer service within a specific area. Both roles require technical knowledge and certifications like ASE, but the Director's role is broader and more focused on organizational oversight.

How do you become a service center director?

To become a service center director, candidates typically need several years of experience in service management or a related field, along with strong leadership and organizational skills. A bachelor's degree in business, management, or a related area is often required, and relevant certifications or training in customer service or operations can enhance prospects.

What cities are hiring for Service Center Director jobs?

Cities with the most Service Center Director job openings:

What states have the most Service Center Director jobs?

States with the most job openings for Service Center Director jobs include:

What are popular job titles related to Service Center Director jobs?

For Service Center Director jobs, the most frequently searched job titles are:

Service Center Director

Durango, CO • On-site

Salvation Army
Non-Profits • 5 - 10K employees
Learn more about Salvation Armyexternal

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

Job description

Job Title: Service Center Director
FLSA Status: Full Time - exempt
Reports to: Divisional EDS/SE Director, Divisional Headquarters (DHQ)
Schedule: 40W M-F 8:30AM - 5:00PM M30
Supervises: Case Manager; Interns; Volunteers
Rate of Pay: $70,000 USD Annually
Closing Date: 07/31/2026
Benefits: Standard; Full-Time, Exempt employees are eligible for but not limited to the following:
  • Health, vision, dental, life as well as voluntary life and disability insurance
  • Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
  • Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
  • One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
  • Pension Plan (after one year of continuous service)
  • Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Position Summary
The Durango Service Center Director leads all operations of The Salvation Army's Service Center in La Plata County, Colorado, providing direct social services to individuals and families in need, managing fiscal oversight and local fundraising efforts, and representing TSA in the broader community. The Director reports to the EDS/SE Director at Divisional Headquarters (DHQ) in Denver, Colorado, and operates with significant autonomy, requiring strong self direction, sound professional judgment, and commitment to the mission of The Salvation Army. The Director directly supervises a Case Manager and provides oversight to interns and volunteers.
Duties and Responsibilities
Center Operations & Administration
  • Oversee all daily operations of the Service Center, ensuring that office functions, client assistance, and staff activities run in accordance with TSA Policies & Procedures, Service Extension Guidelines, and directives from the EDS/SE Department at DHQ.
  • Operate with a high degree of independence, exercising professional judgment consistent with TSA values, divisional directives, and applicable regulations.
  • Supervise, train, and develop all center staff, interns, and volunteers assigned to the center. Approve leave requests, conduct annual performance reviews, ensure HR records and Employee Handbook
    acknowledgments remain current, and manage employee infractions following applicable protocol and Human Resources guidance.
  • Assist with recruiting and hiring open positions: support job postings, participate in interviews, and forward proposed applicants to the EDS/SE Department for recommendation to the Command Finance Council (CFC).
    Work with the EDS/SE Director to establish and manage the annual center budget.
  • Monitor financials regularly, participate in budget review meetings and required trainings, and submit budget revisions through the appropriate divisional approval process.
  • Submit accurate monthly statistical and financial reports to DHQ on a timely basis.
  • Process all invoices, vendor payments, and monthly center bills with required documentation, and submit to the DHQ Finance Department in a timely manner.
  • Manage all donations per DHQ protocol, including timely deposit and logging of cash gifts, lockbox submissions, and any required documentation for Finance, auditors, and DHQ/THQ.
  • Coordinate special events and seasonal campaigns aligned with the center's mission, including holiday programs.
  • Identify, pursue, and manage grant funding: write and track grants, maintain compliance with all grantor and TSA grant requirements, attend required grant meetings and workshops, ensure all grant agreements
    name The Salvation Army (a California Corporation) as party, and route applications through the EDS/SE Director for CFC review and DHQ/THQ approval well in advance of deadlines. Provide required reports to
    DHQ and grantors.
  • Maintain awareness of social service trends in La Plata County and stay current on TSA services, programs,
    and divisional updates.

Community Relations & Fundraising
  • Represent The Salvation Army throughout La Plata County at community, business, and social service organizations, serving as TSA's official spokesperson for the region.
  • Cultivate and maintain relationships with local government agencies, nonprofit partners, churches, civic organizations, and individual donors to strengthen the center's community presence and funding base.
  • Lead the annual Red Kettle Campaign: recruit and coordinate bell ringers and volunteer organizations, ensure proper kettle pickup, counting, and deposit procedures, and meet budgetary campaign goals. Provide kettle reporting to the EDS/SE Director as directed.
  • Pursue earned and donated media coverage for TSA events, programs, and community needs. Actively identify opportunities to increase the center's visibility and public support in La Plata County.
  • Participate in community coalitions, local conferences, and interagency meetings that advance the center's mission and expand access to resources for clients.

Advisory Board & Volunteer Oversight
  • Establish and maintain an active Service Extension Advisory Board. Attend board meetings, provide current financial and program data, and recruit qualified members who understand TSA's mission and can actively support the center. Submit member applications to the EDS/SE Director for background check and approval.
  • Develop strong working relationships with board members, volunteers, interns, and community partners, keeping all informed of the center's activities and aligned with TSA's mission and standards.
  • Interview, select, place, and supervise volunteers and interns. Ensure all volunteers understand The Salvation Army's mission, agree to represent TSA appropriately, and complete any required background screening. If community service workers are assigned, coordinate with supervising agencies.

Client Services
  • Maintain a comprehensive working knowledge of TSA programs and all social service resources available in La Plata County. Develop strong working relationships with county and state agencies.
  • Conduct client interviews, assess eligibility, prepare case files, and obtain required identification and authorization for the verification and release of information. Maintain all client records in an accurate, current, and secure manner.
  • Deliver compassionate, consistent, and equitable service. Make assistance decisions in accordance with TSA guidelines and applicable policies, without preconceived assumptions or discrimination.
  • When TSA is unable to meet a client's needs, communicate the denial with compassion and, where possible, provide referrals to appropriate local resources.
  • Support the integration of faith-based and spiritual care resources into client services where appropriate, connecting individuals to relevant Salvation Army programs and community partners in alignment with the Army's mission, doctrines, and standards.
  • When assistance is provided, coordinate with vendors to obtain invoices, W-9s, and supporting documentation. Prepare vouchers and all backup documentation required by auditors, and submit to the DHQ Finance Department for payment.

Emergency Disaster Services (EDS) Ministry
  • Serve as the center's primary EDS representative, maintaining current certifications, keeping relevant staff trained, and ensuring the center is prepared to respond to local disasters and community emergencies in coordination with the DHQ EDS/SE Department.
  • Maintain working relationships with local emergency management agencies, first responders, and VOAD partners; develop and maintain a local emergency response plan; activate and manage response operations when needed; and report EDS activities and outcomes to the EDS/SE Director and DHQ.

Education/Experience
  • Bachelor's degree in Social Work, Nonprofit Management, Business Administration, or a related field preferred; or a minimum of three years of progressive experience in human services, nonprofit management, or a closely related field.
  • Prior supervisory experience required. Experience managing multi function teams - including social services, retail/thrift operations, or disaster services - is preferred.
  • Experience with grant writing, budget management, and financial reporting in a nonprofit or public sector context.

Skills
  • Strong verbal and written communication skills, including the ability to represent TSA professionally to media, donors, partner agencies, and community stakeholders.
  • Proficiency in Microsoft Office applications, standard database tools, and willingness to learn TSA-specific reporting systems.
  • Ability to maintain confidentiality and manage sensitive client information in accordance with TSA policy.

Qualities
  • Demonstrated ability to work independently and exercise sound judgment with minimal direct supervision.
  • Compassionate, fair, and consistent in working with clients from diverse backgrounds and circumstances.
  • Supportive of The Salvation Army's mission.
  • Able to reflect and model the high standards of our organization.
  • Bilingual in English and Spanish preferred.

Requirements
Driving
  • The employee must be 21 years old at a minimum (for insurance provision) and possess a valid instate driver's license.
  • An MVR will be processed every year in accordance with The Salvation Army's policies.

Background Check
  • Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies.

Physical
  • Ability to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 25 pounds, to access and produce information from the computer, to operate a telephone, to understand written information.
  • Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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