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Xpo Service Center Manager Jobs (NOW HIRING)

What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...

New

The Service Center Manager will provide direct oversight to a service center with minimal warehouse and waste transfer capabilities. They will also be responsible for driving superior customer ...

Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with ...

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

$60K - $70K/yr

Position Summary The Service Center Manager oversees all service center operations and is responsible for maintaining high standards of quality, responsiveness, and customer satisfaction. This role ...

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Xpo Service Center Manager information

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$21K

$79.1K

$141K

How much do xpo service center manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for xpo service center manager in the United States is $79,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is an XPO Service Center Manager?

XPO Service Center Managers are responsible for overseeing the daily operations of XPO Logistics service centers, which serve as key hubs in the company's freight and logistics network. They manage staff, ensure efficient freight handling, maintain safety standards, and coordinate with other departments to provide excellent customer service. Their role also involves budgeting, monitoring performance metrics, and implementing company policies to achieve operational goals. Effective communication, leadership, and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an XPO Service Center Manager?

To thrive as an XPO Service Center Manager, you need strong leadership abilities, logistics and operations management experience, and typically a bachelor's degree in business or a related field. Familiarity with transportation management systems (TMS), warehouse management software, and compliance with DOT regulations is crucial. Excellent problem-solving, communication, and team-building skills help drive performance and maintain a positive work environment. These competencies are essential for ensuring operational efficiency, safety, and customer satisfaction in a fast-paced logistics setting.

What are some common challenges faced by XPO Service Center Managers, and how are they typically addressed?

Xpo Service Center Managers often navigate challenges such as coordinating high volumes of freight, managing diverse teams, and ensuring compliance with safety and regulatory standards. They address these challenges by fostering strong communication, implementing efficient operational processes, and leveraging technology to monitor performance metrics. Building a cohesive team environment and staying proactive with problem-solving are key to maintaining smooth operations and delivering excellent customer service.

What are popular job titles related to Xpo Service Center Manager jobs?

For Xpo Service Center Manager jobs, the most frequently searched job titles are:

Infographic showing various Xpo Service Center Manager job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 85% Part Time, 2% Temporary, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $79,094 per year, or $38 per hour.

Senior Manager, Service Center 2

Hialeah, FL • On-site

XPO Logistics
Import-Export • 10K+ employees

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago


XPO rating

6.9

Company rating: 6.9 out of 10

Based on 227 frontline employees who took The Breakroom Quiz


Job description

What you'll need to succeed as a Senior Service Center Manager at XPO
Minimum qualifications:
  • 5 years of supervisory experience
  • Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, DOT, FMCSA, and other transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules and company policies and procedures
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends and travel as needed

Preferred qualifications:
  • Bachelor's degree, 5 years of related work experience or equivalent military experience
  • Experience balancing operations leadership with external sales and relationship building
  • Experience with process improvement
  • Able to multitask and prioritize work with excellent organizational skills
  • Experience managing in an LTL environment
  • Solid analytical skills-problem solving skills to improve multiple metrics to hit the budget
  • Exceptional leadership, communication, presentation and administrative skills
  • Experence in sales or sales leadership
  • Experience managing P&L

About the Senior Service Center Manager job
Pay, benefits and more:
  • Competitive compensation package
  • Full health insurance benefits available on day one
  • Life and disability insurance
  • Earn up to 15 days of PTO during your first year of employment
  • 9 paid Company holidays
  • 401(k) option with company match
  • Education assistance
  • Opportunity to participate in a Company incentive compensation plan
  • Opportunity to purchase XPO stock twice per year at a discounted rate through weekly payroll deductions
  • Company vehicle provided based on service center class size

What you'll do on a typical day:
  • Supervise and lead all service center employees; oversee timekeeping, payroll administration, personnel changes, and ongoing coaching, discipline, training, and development of your staff.
  • Own and achieve P&L goals for the service center, including attaining Key Performance Indicators (KPIs)
  • Lead your supervisory team to plan and attain daily and long term labor goals to ensure budget, service and quality goals are achieved. Ensure, teach, coach and train to ensure that quality and service goals are achieved; address any deviations from standard.
  • Provide information frequently to all employees about service center productivity and company policies and procedures
  • Conduct regular team meetings to promote engagement, review productivity, safety, and service, and performance, communicate operational updates, and address questions or concerns
  • Research, monitor and implement all opportunities to cut costs and improve efficiencies
  • Support sales-driven growth by ensuring operational execution meets customer requirements, addressing service gaps, and identifying opportunities to improve yield and profitability
  • Partner with Sales to drive revenue growth and retain key business by participating in customer visits, translating customer needs into operational plans, resolving service issues impacting key accounts, and supporting new business onboarding while executing local strategies to strengthen customer relationships
  • Develop relationships and engage with the top 10-15 local, revenue-driving customer accounts
  • Promote and enforce safe and clean facility and equipment through adherence to safety and housekeeping practices/procedures, regular safety briefings, timely training completion, and strict adherence to driver and vehicle DOT compliance, OSHA standards, hazardous materials handling requirements, and environmental regulations, taking immediate action to correct unsafe behaviors and conditions
  • Hold the team accountable to route proper documentation and oversee procedure control for hazardous material shipments
  • Comply with all applicable laws/regulations as well as all company policies/procedures
  • Lead the "Self-Assessment" process to verify adherence to all service center operational processes and standards through recurring compliance checkpoints

Senior Service Center Managers are required to:
  • Frequently lift up to 50 lbs. and occasionally greater than 75 lbs
  • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
  • Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
  • Work outdoors in inclement weather
  • Work non-traditional hours including overnight and occasional weekend hours

About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.

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About XPO

Sourced by ZipRecruiter

Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.

Industry

Import-export

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US