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Service Center Manager Jobs in Utah (NOW HIRING)

Pep Boys

Lead Customer Service Advisor

Sandy, UT

$11 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

Pep Boys

Lead Customer Service Advisor

Sandy, UT · On-site

$11 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

Pep Boys

Lead Customer Service Advisor

Sandy, UT · On-site

$11 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

POOLCORP

Sales Center Manager

Saint George, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hires, trains, directs, and manages all sales center personnel involved with sales, customer service, accounts receivable, and warehouse operations. Depending on the size of the sales center, may ...

Auto Body Shop

Collision Center Manager

Salt Lake City, UT · On-site

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the Collision Center, ensuring an exceptional customer experience while maintaining high ... The General Manager is committed to driving success through leadership, customer service excellence ...

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All JobsService Center JobsService Center Manager JobsService Center Manager Jobs in Utah

Service Center Manager information

See Utah salary details

$19.1K

$72K

$128.4K

How much do service center manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service center manager in Utah is $72,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $86,500.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

How much does a service center manager make?

The average salary for a service center manager in Ohio is approximately $60,000 to $80,000 per year, depending on experience, certifications, and the size of the facility. Salaries can vary based on industry, location, and the manager's responsibilities, such as overseeing staff and operations.

What cities in Utah are hiring for Service Center Manager jobs?

Cities in Utah with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,005 per year, or $34.6 per hour.

Service Center Manager

CrossCountry Freight Solutions

North Salt Lake, UT • On-site

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

CrossCountry Freight Solutions rating

5.0

Company rating: 5.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

JOB TITLE: Service Center Manager

DEPARTMENT: Operations

JOB STATUS: Exempt

SALARY RANGE: $85,000-$100,000/year (Based on experience and knowledge of the Transportation industry)

REPORTS TO: Director of Regional Operations

COMPANY OVERVIEW 

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us! 

JOB SUMMARY 

Looking for an exciting and rewarding career in the fast-paced LTL industry? Join CrossCountry Freight Solutions, a network of proven leaders in the LTL industry. CCFS is looking for a Service Center Manager. You will have the challenging role of directing a team with a common goal of providing the highest level of customer satisfaction and delivering goods to clients on time. Your efforts to streamline processes and improve efficiency will be valued and you will be generously compensated for your time, effort, and innovative ideas.  

ESSENTIAL JOB DUTIES 

  • Assists with planning, implementing and overseeing the work of staff members to ensure efficiency and compliance 
  • Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles 
  • Implement changes to transportation services, policies, or scheduling as needed 
  • Coach team members to develop talent 
  • Produce high levels of service, including on-time pickup and delivery 
  • Produce high level of productivity and optimal levels of labor spend 

MINIMUM REQUIREMENTS 

  • Minimum of five years’ experience in LTL operations, freight transportation, or logistics management. 
  • Experience in a supervisory or management role within the transportation industry.
  • Understanding of LTL operations, including freight handling, dock operations, and linehaul processes.
  • Knowledge of DOT regulations, FMCSA compliance, and safety standards (OSHA).
  • Familiarity with transportation management systems and ability to learn/change as new software is implemented.
  • Understanding of freight classification, rating, and billing procedures.
  • Experience with route optimization and load planning.
  • Experience managing budgets and cost control
  • Strong leadership and team-building skills 
  • Effective organizational and multitasking skills 
  • Understanding of key performance indicators (KPIs) and operational metrics.
  • Well-developed interpersonal skills.  Ability to get along with diverse personalities.  
  • Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills. 
  • Extensive knowledge of the principles, procedures, and best practices in the industry. 
  • Forklift certification (or willingness to obtain)

BENEFITS 

  • Medical, Vision, Dental, Supplemental, and Life Insurances available. 
  • Paid time off, paid holidays, paid community volunteer time 
  • 401k retirement plan and quarterly match. 

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