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Service Center Inbound Calls Jobs in Longview, TX

Fulfillment Associate

Longview, TX ยท On-site

$14.25 - $17/hr

As a Fulfillment Center Associate at Cart.com, you are a vital part of our Fulfillment-as-a-Service ... Support inbound, outbound, returns, and wholesale operations as needed โ€ข Maintain a clean ...

New

Patient Access Specialist

Marshall, TX ยท On-site

$13.75 - $18.50/hr

This role manages provider schedules, coordinates patient appointments, returns calls, and ensures ... As a non-profit, Federally Qualified Health Center (FQHC) , we are committed to being the primary ...

Patient Access Specialist

Marshall, TX ยท On-site

$14.25 - $16/hr

This role manages provider schedules, coordinates patient appointments, returns calls, and ensures ... As a non-profit, Federally Qualified Health Center (FQHC) , we are committed to being the primary ...

Fulfillment Associate

Longview, TX ยท On-site

$14.25 - $17/hr

As a Fulfillment Center Associate at Cart.com, you are a vital part of our Fulfillment-as-a-Service ... inbound, outbound, returns, and wholesale operations as needed Maintain a clean, organized, and ...

New

Parts Specialist

Tatum, TX ยท On-site

$16 - $21.50/hr

Provide excellent service to customers calling the store on the phone by answering all calls ... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

Parts Specialist

Marshall, TX ยท On-site

$14.75 - $20/hr

Provide excellent service to customers calling the store on the phone by answering all calls ... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

Parts Specialist

Henderson, TX ยท On-site

$16.75 - $22.75/hr

Provide excellent service to customers calling the store on the phone by answering all calls ... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

Parts Specialist

Longview, TX ยท On-site

$16 - $21.50/hr

Provide excellent service to customers calling the store on the phone by answering all calls ... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

Parts Specialist

Marshall, TX ยท On-site

$14.75 - $20/hr

Provide excellent service to customers calling the store on the phone by answering all calls ... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

Parts Specialist

Longview, TX ยท On-site

$16 - $21.50/hr

Provide excellent service to customers calling the store on the phone by answering all calls ... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

Showing results 21-40

Service Center Inbound Calls information

See Longview, TX salary details

$8

$14

$23

How much do service center inbound calls jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service center inbound calls in Longview, TX is $14.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.30 per hour, depending on experience, location, and employer.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What cities near Longview, TX are hiring for Service Center Inbound Calls jobs?

Cities near Longview, TX with the most Service Center Inbound Calls job openings:

Infographic showing various Service Center Inbound Calls job openings in Longview, TX as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution, with an average salary of $30,701 per year, or $14.8 per hour.

Spanish Bilingual Support Representative - Independent Contractor

Liveops

Longview, TX โ€ข Remote

$9.75 - $11.25/hr

Contractor

Re-posted 24 days ago


Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The backgroundโ€ฏcheck requires aโ€ฏnon-refundableโ€ฏ$35โ€ฏprocessing fee paid directly to the background check vendor.โ€ฏ 

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nationโ€”where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000