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Service Center Inbound Calls Jobs in Baton Rouge, LA

Graybar

Customer Service Representative

Baton Rouge, LA · On-site

$25.25/hr

Take an active role in selling Graybar goods and services on inbound calls * Provide support on product selection and application * Coordinate customer service requests including order entry, pricing ...

Neuromedical Center

Appointment Scheduling

Baton Rouge, LA

$14.25 - $18/hr

... inbound and outbound telephone calls. * Accept and update medical records, route doucmentes to ... Excellent customer service skills and computer skills * Dependability * Knowledge of insurance ...

Neuromedical Center

Appointment Scheduling

Baton Rouge, LA · On-site

$14.25 - $18/hr

The NeuroMedical Center is looking for an appointment scheduler to schedule patient appointments ... inbound and outbound telephone calls. * Accept and update medical records, route doucmentes to ...

NeuroMedical Center

Appointment Scheduling

Baton Rouge, LA · On-site

$13 - $16.50/hr

... inbound and outbound telephone calls. * Accept and update medical records, route doucmentes to ... Excellent customer service skills and computer skills * Dependability * Knowledge of insurance ...

Neuromedical Center

Appointment Scheduling

Baton Rouge, LA · On-site

$14.25 - $18/hr

... inbound and outbound telephone calls. * Accept and update medical records, route doucmentes to ... Excellent customer service skills and computer skills * Dependability * Knowledge of insurance ...

LA Health Solutions

Front Desk Coordinator

Baton Rouge, LA · On-site

$12.75 - $16.50/hr

Schedule appointments and manage high-volume inbound calls * Verify and update patient information ... Building strong patient relationships and delivering excellent service * Supporting daily therapy ...

LA Health Solutions

Front Desk Coordinator

Baton Rouge, LA · On-site

$12.75 - $16.50/hr

Schedule appointments and manage high-volume inbound calls * Verify and update patient information ... Building strong patient relationships and delivering excellent service * Supporting daily therapy ...

LA Health Solutions

Front Desk Coordinator

Baton Rouge, LA

$12.75 - $16.50/hr

Schedule appointments and manage high-volume inbound calls * Verify and update patient information ... Building strong patient relationships and delivering excellent service * Supporting daily therapy ...

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Service Center Inbound Calls information

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How much do service center inbound calls jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service center inbound calls in Baton Rouge, LA is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Baton Rouge, LA?

For Service Center Inbound Calls jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Baton Rouge, LA look for?

The top searched job categories for Service Center Inbound Calls jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Center Inbound Calls jobs?

Cities near Baton Rouge, LA with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you
Infographic showing various Service Center Inbound Calls job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,092 per year, or $15.9 per hour.

Customer Service Representative

Graybar

Baton Rouge, LA • On-site

$25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Graybar rating

8.4

Company rating: 8.4 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

20th of 364 rated logistics

Job description

Make a difference.
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.
In this role you will:
  • Ensure every customer experience is top notch in quality
  • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

What you bring to the table:
  • Strong communication skills
  • A passion for customer service
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • 4+ years experience preferred
  • High School educatio
  • 2 year or 4 year degree preferred

Shift and Hours: Monday - Friday, 7:30am - 4:30pm
Compensation Details: The expected rate of pay for this position is $25.25 per hour, depending on experience
The Value of Graybar:
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
  • Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
  • Life Insurance coverage for you and options for your family.
  • Save on expenses with Flexible Spending Accounts.
  • Enjoy our Disability Benefits at no cost to you.
  • Share in our success with Profit Sharing Plans.
  • 401(k) Savings Plan with company match to help secure your future.
  • Paid Vacation & Sick Days to spend time away from work or in case of an illness.
  • Rest and recharge during our Paid Holidays throughout the year.
  • Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
  • Volunteer with Community Time Off to give back to the community.
  • Predictable Work Schedules to plan your life: no weekends or nights for most roles.
  • Celebrate your and others' achievements with our Employee Recognition Program.
  • Reach your career goals with our Educational Reimbursement and Career Development Programs.
  • And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

What Graybar employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Graybar

Sourced by ZipRecruiter

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

Industry

Construction materials wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1869

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