ZipRecruiter

Log In

1

Service Center Inbound Calls Jobs in Baton Rouge, LA

Metal Supermarkets

Inside Sales

Baton Rouge, LA · On-site

$40K - $90K/hr

  • Medical

  • Retirement

  • PTO

With over 1200 inbound calls every month, there is always someone to help and an easy sale to be ... Partner with the shop and logistics teams to ensure "winning" service from the first call to final ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Sharecare

Lead Customer Service Rep

Baton Rouge, LA · On-site

... inbound calls, assisting with outbound campaigns.?? * Ability to work flexible hours and shifts ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:

EchoStar

Call Center Sales Rep - Remote

Baton Rouge, LA

$32K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. Must live in Baton Rouge, LA or surrounding area ...

next page

Showing results 1-20

All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Baton Rouge, LA

Service Center Inbound Calls information

See Baton Rouge, LA salary details

$9

$15

$25

How much do service center inbound calls jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service center inbound calls in Baton Rouge, LA is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Baton Rouge, LA?

For Service Center Inbound Calls jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Baton Rouge, LA look for?

The top searched job categories for Service Center Inbound Calls jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Center Inbound Calls jobs?

Cities near Baton Rouge, LA with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you
Infographic showing various Service Center Inbound Calls job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,092 per year, or $15.9 per hour.

Bilingual WAH - LOUISIANA ONLY - Call Center Representative

InfoCision

Baton Rouge, LA • Remote

$15/hr

Other

Re-posted 8 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Bilingual Call Center Representative- Work from Home

Pay: $15.00 per hour


Job Overview

We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy helping people.

Qualifications

  • Fluent in both English and Spanish (spoken and written)
  • Excellent communication and problem-solving skills
  • Strong computer and multitasking abilities
  • Ability to work independently while maintaining productivity

Benefits

  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Paid training
  • Weekly bonus potential
  • Rewards & Recognition Programs
  • Supportive team environment
  • Opportunities for growth and advancement

Schedules

  • Day shift
  • Night shift
  • Evening shift until 2am EST

Remote Work Requirements- Candidates must provide their own:

  • Windows PC with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

Apply Today

If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply