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Service Center Inbound Calls Jobs in Atlanta, GA

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

Inbound Sales Representative

Atlanta, GA · Remote

$42K - $45K/yr

Receiving regular training and coaching to sharpen your service skills * Taking inbound calls and resolving issues for our customers * Recommending additional products to cover policy gaps * Meeting ...

Be Seen First

Call Center Customer Service Specialist Location: Buford, GA Company: Global Electronic Services ... high volume of inbound calls and emails in a fast-paced environment. Candidates should be ...

New

Call Center Technician

Griffin, GA · On-site

$14.25 - $17.75/hr

Respond to inbound calls in a professional, courteous, and student-focused manner * Provide ... Strong customer service orientation with a commitment to student success Decision making and ...

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

Respond to inbound calls in a professional, courteous, and student-focused manner * Provide ... Strong customer service orientation with a commitment to student success * Decision making and ...

Showing results 21-40

Service Center Inbound Calls information

See Atlanta, GA salary details

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$25

How much do service center inbound calls jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service center inbound calls in Atlanta, GA is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What job categories do people searching Service Center Inbound Calls jobs in Atlanta, GA look for?

The top searched job categories for Service Center Inbound Calls jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Service Center Inbound Calls jobs?

Cities near Atlanta, GA with the most Service Center Inbound Calls job openings:

Infographic showing various Service Center Inbound Calls job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,140 per year, or $15.9 per hour.

Customer Service Representative

TRC Talent Solutions

Atlanta, GA

$19.75 - $20/hr

Temporary

Posted 19 days ago


Job description

Customer Service Representative | Emergency Response Call Center

TRC Talent Solutions is hiring Customer Service Representatives to support a 24/7 emergency response center handling critical inbound calls and dispatch coordination.

Location: Dunwoody, GA | Fully On-Site

Pay: $20 + Shift Differentials + Overtime Opportunities

Schedule: Flexible Schedule Required | 1st, 2nd & 3rd Shift Availability including Holidays

What You’ll Be Doing

  • Answer high-volume inbound emergency calls from elevator systems

  • Gather accurate caller location and emergency details quickly and professionally

  • Dispatch the appropriate response teams based on the situation

  • Provide clear updates and information to customers regarding service requests

  • Maintain detailed and accurate documentation in company systems

  • Deliver professional, compassionate customer service on every interaction

  • Meet performance goals related to call quality, accuracy, and response time

What We’re Looking For

  • 2+ years of customer service or call center experience

  • Strong phone communication and multitasking skills

  • Ability to remain calm and focused in emergency situations

  • Strong data entry and computer skills

  • Minimum typing speed of 30 WPM required

  • Flexible availability including weekends and holidays required

If you’re dependable, professional, and ready to work in a KPI driven customer service role, apply today with TRC Talent Solutions!


TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.