ZipRecruiter

Log In

2

Remote Chat Agent Jobs in Atlanta, GA (NOW HIRING)

Be Additive

Be Seen First

Fully Remote Licensed Medicare Coverage Consultant

Atlanta, GA · On-site

You will speak with customers by phone and chat, explain available Medicare coverage, and help them ... Fully Remote Work Schedule: Monday through Saturday Required Availability : 8:00 AM to 9:00 PM EST ...

New

Promoted2

Remote Insurance Agent

Atlanta, GA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Liveops

Remote Customer Service Agent

Griffin, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dallas, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cumming, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Canton, GA · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stone Mountain, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

next page

Showing results 1-20

All JobsChat Agent JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Atlanta, GA

Remote Chat Agent information

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs

What are the most commonly searched types of Chat Agent jobs in Atlanta, GA?

The most popular types of Chat Agent jobs in Atlanta, GA are:

What are popular job titles related to Remote Chat Agent jobs in Atlanta, GA?

For Remote Chat Agent jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Agent jobs in Atlanta, GA look for?

The top searched job categories for Remote Chat Agent jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Chat Agent jobs?

Cities near Atlanta, GA with the most Remote Chat Agent job openings:

Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Atlanta, GA as of August 2026, with employment types broken down into 55% Full Time, 40% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Fully Remote Licensed Medicare Coverage Consultant

Be Additive

Atlanta, GA • On-site

Contractor

Medical, Dental, PTO

Posted yesterday

New

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Work From Home | Seasonal Assignment | Full Time

The Opportunity

We are hiring licensed insurance professionals to assist Medicare customers during the Annual Enrollment Period.

This role is centered around customer communication and enrollment support. You will speak with customers by phone and chat, explain available Medicare coverage, and help them understand their options.

What You Can Expect

Employment Type: Seasonal Contract

Work Environment: Fully Remote

Work Schedule: Monday through Saturday

Required Availability: 8:00 AM to 9:00 PM EST

Training Period: 5 Weeks

Training Schedule: 4 Weeks Classroom Training followed by 1 Week Nesting


Your Responsibilities

The selected candidate will be responsible for:

  • Managing incoming customer inquiries
  • Assisting customers through phone and chat
  • Discussing Medicare benefits and coverage information
  • Providing guidance regarding available plan options
  • Supporting customers during the enrollment process
  • Recording customer interactions accurately
  • Maintaining required service and compliance standards
  • Meeting established performance expectations

What We Are Looking For

This opportunity requires:

  1. Active Resident Health Insurance License
  2. License validity through December 8, 2027
  3. Resident license must correspond with the applicants current state of residence
  4. At least 1 year of customer service experience
  5. Typing speed of 45 WPM or higher
  6. Basic Windows computer skills
  7. High School Diploma or equivalent
  8. Availability to work full time Monday through Saturday
  9. Medicare, AEP, or insurance sales experience will be considered an advantage.

Home Office Standards

Because the position is performed from home, applicants must have a professional and quiet workspace.

Your internet connection must provide at least:

Download: 35 Mbps

Upload: 15 Mbps

Candidates may be asked to provide a Speedtest.net screenshot to confirm their connection.

Internet service through satellite providers or mobile hotspots cannot be used. VPN and peer to peer network connections are also not permitted.

Training Before Production

All selected candidates will participate in a structured five week training program.

The first four weeks focus on classroom instruction.

The final week provides nesting experience to help prepare candidates for regular customer interactions.

Where We Are Hiring

Applicants must currently reside in one of the following states:

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.

Additional Opportunity

This is a seasonal assignment. Future employment opportunities may be considered depending on business requirements and individual performance.

If you have an active health insurance license and enjoy helping customers understand their Medicare options, this could be a strong remote opportunity to consider.