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Service Center Inbound Calls Jobs in Florida (NOW HIRING)

Advance Staffing

Call Center - Inbound

Sarasota, FL · On-site

$18/hr

... service to residents and County employees. What You'll Do * Answer inbound calls and respond to ... At least one year of experience in a call center or customer service environment. * Strong ...

Advance Staffing

Call Center - Inbound

Sarasota, FL

$18/hr

... service to residents and County employees. What You'll Do * Answer inbound calls and respond to ... At least one year of experience in a call center or customer service environment. * Strong ...

Collabera

Call Center Representative

Sarasota, FL · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Sarasota, Florida 34237 Duration: 2+ months Start date: ASAP ... Customer Service, Customer support representative, customer support associate, Inbound calls.

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How much do service center inbound calls jobs pay per hour?

As of May 28, 2026, the average hourly pay for service center inbound calls in Florida is $12.38, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Center Inbound Calls representative, and why are they important?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by Service Center Inbound Calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What are Service Center Inbound Calls?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are popular job titles related to Service Center Inbound Calls jobs in Florida? For Service Center Inbound Calls jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Service Center Inbound Calls jobs in Florida look for? The top searched job categories for Service Center Inbound Calls jobs in Florida are:
What cities in Florida are hiring for Service Center Inbound Calls jobs? Cities in Florida with the most Service Center Inbound Calls job openings:
Service Center Inbound Calls jobs near you

Call Center - Inbound

Advance Staffing

Sarasota, FL • On-site

$18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Sarasota, FL
Order: 85545
Order Type : Temp
Customer Service Representative (Call Center)
Sarasota, FL
$18.00/hour | Monday-Friday, 8 a.m.-5 p.m.
Temporary Assignment
Join our team and help serve the Sarasota community through the Fresh Start with Cart project! We're seeking Customer Service Representatives to support increased call volume and deliver outstanding service to residents and County employees.
What You'll Do

  • Answer inbound calls and respond to inquiries from the public and County staff regarding County services, policies, and information.
  • Determine service needs, process requests, and create work orders or tickets in various systems.
  • Provide clear communication, status updates, and accurate documentation for each call.
  • Transfer complex or technical inquiries to subject matter experts when needed.
  • Maintain professionalism and meet customer service standards on every interaction.
  • Attend team meetings and training sessions to stay up to date on program changes and procedures.
  • Occasionally assist customers in person at service counters or public locations.
What We're Looking For
  • High school diploma or equivalent required.
  • At least one year of experience in a call center or customer service environment.
  • Strong communication and computer skills with the ability to multitask.
  • Positive, team-oriented attitude and commitment to providing excellent service.

Why You'll Love This Role

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