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Service Canada Call Centre Agent Jobs (NOW HIRING)

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

Help customers with questions, concerns, or service requests * Direct calls to the correct ... Call Center Agent with us!

Air Conditioning Contractor

Call Center Agent

Clinton, MI · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call ...

BeloForm Craft

Call Center Agent

Denver, CO

As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service and support across various communication channels. Your primary responsibilities will ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

As a Call Center Agent within the Health Care Services industry, you will serve as a vital point of contact between members, healthcare providers, and administrative teams. Your primary objective is ...

OX Floors

Call Center Agent

Deerfield Beach, FL · On-site

$14.50 - $19/hr

Prior call center, appointment-setting, or customer service experience preferred but not required * Strong verbal communication skills and a clear, friendly phone voice * Comfortable with a high ...

OX Floors

Be Seen First

Call Center Agent

Stuart, FL · On-site

$18 - $20/hr

Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors ... Prior call center, appointment-setting, or customer service experience preferred but not required

OX Floors

Call Center Agent

Stuart, FL · On-site

$12.75 - $16.75/hr

Prior call center, appointment-setting, or customer service experience preferred but not required * Strong verbal communication skills and a clear, friendly phone voice * Comfortable with a high ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... Provide accurate information about products, services, and company policies. * Document customer ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Provide information regarding products, services, billing, and company policies. * Escalate complex ...

OX Floors

Be Seen First

Call Center Agent

Deerfield Beach, FL · On-site

$18 - $20/hr

Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors ... Prior call center, appointment-setting, or customer service experience preferred but not required

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Experience in customer service, retail, or sales is preferred, along with the ability to multitask ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent ... Labor Category - Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

At Your School (AYS, Inc.)

Call Center Agent

$15.25 - $20.25/hr

As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact ...

Alphabe Insight

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent ... Provide clear and accurate information regarding services and inquiries * Resolve customer concerns ...

Catch Vibe Voice

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Uphold service standards and professionalism. What We Offer: * Structured training and coaching.

New

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Experience in customer service, retail, or sales is preferred, along with the ability to multitask ...

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Showing results 21-40

All JobsService Canada Call Centre Agent Jobs

Service Canada Call Centre Agent information

See salary details

$10

$17

$25

How much do service canada call centre agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service canada call centre agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Service Canada Call Centre Agent vs Service Canada Customer Service Representative?

AspectService Canada Call Centre AgentService Canada Customer Service Representative
Required CredentialsHigh school diploma; training in customer service and government programsHigh school diploma; training in customer service and government policies
Work EnvironmentCall centers, inbound calls, government officesIn-person or phone interactions at government service centers
Employer & Industry UsageGovernment of Canada, federal servicesGovernment of Canada, federal and provincial services
Common Search & ComparisonYesYes

Both roles involve assisting the public with government services, often requiring similar credentials and working in customer service environments. The main difference is that Service Canada Call Centre Agents primarily handle inbound calls in call centers, while Service Canada Customer Service Representatives may work in person or via phone at service centers. Both positions serve the same industry and share similar responsibilities, making them closely related roles within government customer service.

What are the key skills and qualifications needed to thrive as a Service Canada Call Centre Agent?

To thrive as a Service Canada Call Centre Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call centre software, customer relationship management (CRM) systems, and government service protocols is typically required. Patience, active listening, and professionalism help agents excel in handling diverse client inquiries and challenging situations. These skills are essential for delivering accurate information, ensuring client satisfaction, and upholding Service Canada’s reputation for quality public service.

What are some common challenges faced by Service Canada Call Centre Agents, and how can they be managed effectively?

Service Canada Call Centre Agents often encounter high call volumes and must address a wide variety of inquiries, sometimes from customers who are frustrated or upset. Managing stress and maintaining professionalism are key, as agents need to provide accurate information while following strict privacy and service protocols. Effective time management, resilience, and strong communication skills help agents navigate challenging situations and deliver excellent customer service. Regular training, support from team leads, and collaboration with peers also play a vital role in overcoming these challenges.

What is a Service Canada Call Centre Agent?

Service Canada Call Centre Agents are customer service representatives who assist Canadians by phone with a variety of federal government programs and services. They answer inquiries about benefits such as Employment Insurance, Social Insurance Numbers, Old Age Security, and the Canada Pension Plan. Agents provide information, help resolve issues, and guide callers through application processes. They play a vital role in ensuring the public receives accurate and timely assistance for government services.
More about Service Canada Call Centre Agent jobs
What states have the most Service Canada Call Centre Agent jobs? States with the most job openings for Service Canada Call Centre Agent jobs include:
What job categories do people searching Service Canada Call Centre Agent jobs look for? The top searched job categories for Service Canada Call Centre Agent jobs are:
Service Canada Call Centre Agent jobs near you
Infographic showing various Service Canada Call Centre Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

GSG

Minneapolis, MN • On-site

$15.75 - $20.50/hr

Other

PTO

Re-posted 3 days ago

Job description

Call Center Agent

Minneapolis, Minnesota, United States

About the Job

Are you a people person with a talent for communication? We’re looking for Call Center Agents to join our inbound support team and deliver outstanding service with every call.

As the first point of contact, you’ll answer incoming calls, resolve customer inquiries, and ensure each caller receives a helpful, positive experience. If you’re calm under pressure, a natural problem-solver, and ready to make an impact, this could be the perfect role for you.

What You’ll Do
  • Answer inbound calls promptly and professionally
  • Help customers with questions, concerns, or service requests
  • Direct calls to the correct department or team member
  • Record call details and outcomes accurately
  • Collaborate with internal teams to ensure fast resolutions
  • Provide basic administrative support as needed
Who You Are
  • A clear communicator and active listener
  • Friendly, patient, and customer-focused
  • Able to multitask and stay calm under pressure
  • Comfortable using Microsoft Office and call center software
  • Previous call center or customer service experience is a plus (but not required)
Schedule & Work Environment
  • Full-time and part-time roles available
  • Monday to Friday schedule, with potential flexibility
  • Office-based position in a supportive, team-oriented environment
Why You’ll Love Working With Us
  • Competitive hourly pay
  • Paid time off and benefits (for eligible employees)
  • Professional growth and advancement opportunities
  • A friendly, inclusive team that values your contributions

Become a key player in delivering excellent customer care - apply today and start your journey as a Call Center Agent with us!

Apply