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Service Canada Call Centre Agent Jobs (NOW HIRING)

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Experience in customer service, retail, or sales is preferred, along with the ability to multitask ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... Provide accurate information about products, services, and company policies. * Document customer ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Entertainment Travel Associates

Call Center Agent

Aspen, CO · On-site

$18.25 - $23.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Uphold service standards and professionalism. What We Offer: * Structured training and coaching.

Biz Voice Boost

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated ... Provide accurate information about products, services, and company policies to customers. * Assist ...

ADS

Call Center Agent

San Bernardino, CA · On-site

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Experience in customer service, retail, or sales is preferred, along with the ability to multitask ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Alphabe Insight Inc

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

We are seeking a dedicated and motivated Call Center Agent to join our dynamic customer service team. As a Call Center Agent, you will be the primary point of contact for our customers, handling ...

Alphabe Insight Inc

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

We are seeking a dedicated and motivated Call Center Agent to join our dynamic customer service team. As a Call Center Agent, you will be the primary point of contact for our customers, handling ...

E-Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Call Center Agent Location: Augusta, GA 30907 Duration: Longterm Contract The candidate should be ... Promote and retain products and services. * Experience in customer retention or sales and call ...

Alphabe Insight

Call Center Agent

Orlando, FL · On-site

$50K - $55K/yr

We saw a need for a service that goes beyond generic solutions and decided to create one. We are seeking a motivated Call Center Agent to provide exceptional customer service and support positive ...

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All JobsService Canada Call Centre Agent Jobs

Service Canada Call Centre Agent information

See salary details

$10

$17

$25

How much do service canada call centre agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service canada call centre agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Service Canada Call Centre Agent vs Service Canada Customer Service Representative?

AspectService Canada Call Centre AgentService Canada Customer Service Representative
Required CredentialsHigh school diploma; training in customer service and government programsHigh school diploma; training in customer service and government policies
Work EnvironmentCall centers, inbound calls, government officesIn-person or phone interactions at government service centers
Employer & Industry UsageGovernment of Canada, federal servicesGovernment of Canada, federal and provincial services
Common Search & ComparisonYesYes

Both roles involve assisting the public with government services, often requiring similar credentials and working in customer service environments. The main difference is that Service Canada Call Centre Agents primarily handle inbound calls in call centers, while Service Canada Customer Service Representatives may work in person or via phone at service centers. Both positions serve the same industry and share similar responsibilities, making them closely related roles within government customer service.

What are the key skills and qualifications needed to thrive as a Service Canada Call Centre Agent?

To thrive as a Service Canada Call Centre Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call centre software, customer relationship management (CRM) systems, and government service protocols is typically required. Patience, active listening, and professionalism help agents excel in handling diverse client inquiries and challenging situations. These skills are essential for delivering accurate information, ensuring client satisfaction, and upholding Service Canada’s reputation for quality public service.

What are some common challenges faced by Service Canada Call Centre Agents, and how can they be managed effectively?

Service Canada Call Centre Agents often encounter high call volumes and must address a wide variety of inquiries, sometimes from customers who are frustrated or upset. Managing stress and maintaining professionalism are key, as agents need to provide accurate information while following strict privacy and service protocols. Effective time management, resilience, and strong communication skills help agents navigate challenging situations and deliver excellent customer service. Regular training, support from team leads, and collaboration with peers also play a vital role in overcoming these challenges.

What is a Service Canada Call Centre Agent?

Service Canada Call Centre Agents are customer service representatives who assist Canadians by phone with a variety of federal government programs and services. They answer inquiries about benefits such as Employment Insurance, Social Insurance Numbers, Old Age Security, and the Canada Pension Plan. Agents provide information, help resolve issues, and guide callers through application processes. They play a vital role in ensuring the public receives accurate and timely assistance for government services.
More about Service Canada Call Centre Agent jobs
What states have the most Service Canada Call Centre Agent jobs? States with the most job openings for Service Canada Call Centre Agent jobs include:
What job categories do people searching Service Canada Call Centre Agent jobs look for? The top searched job categories for Service Canada Call Centre Agent jobs are:
Service Canada Call Centre Agent jobs near you
Infographic showing various Service Canada Call Centre Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Entertainment Travel Associates

Detroit, MI • On-site

$13.75 - $18/hr

Other

Posted 3 days ago

New

Job description

  • Polished and approachable.

  • Strong communication skills.

  • Organized and dependable.

  • Enjoys working with people.

If you enjoy being the first friendly face, apply today!

Call Center Agent

Introduction:
Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you’ll support customers through professional and positive conversations.

Responsibilities:

  • Engage in clear and courteous customer conversations.

  • Provide accurate information and assistance.

  • Maintain quality and consistency in interactions.

  • Support team performance goals.

  • Uphold service standards and professionalism.

What We Offer:

  • Structured training and coaching.

  • Opportunities for growth and advancement.

  • Performance-based incentives.

  • A supportive, team-driven environment.

Apply now and build valuable experience!

Qualifications:
Qualifications

  • Confident and clear communicator.

  • Patient and solution-focused.

  • Reliable and motivated.

  • Comfortable in fast-paced environments.

Additional Information

  • Competitive salary

  • Growth opportunities within the organization

  • Professional development and skill-building support

  • Collaborative and structured work environment

  • Stable, full-time position with long-term potential

Apply